Ash & Ember Reviews

Name: Ash & Ember
Address: 3839 Forest Hill Irene Road, 3839 Forest Hill Irene Road, Memphis
Rating: 4.47

4.5 Rating 2,886 Reviews

86 %

of reviewers recommend Ash & Ember

4.5

Based on 2,886 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

(800) 605-8241

Email:

info@ashandemberoutdoors.com

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Ash & Ember 5 star review on 18th November 2025

383

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Fast Shipping!”

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Posted 3 years ago

“Great hot tub steps. The product was easy to assemble and study.”

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Posted 3 years ago

“Found the company by doing a search for best value in shooting gongs. Quick ship and excellent product for the money. Saved to my favorites and look forward to purchasing from Titan again. Chris”

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Posted 3 years ago

“Great shipping”

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Posted 3 years ago

“Wrong item arrived. One simple five minute phone call with the very competent customer service rep took care of pick up of incorrect shipment and prompt delivery of what was ordered!”

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Posted 3 years ago

“Fast free delivery. Will use this weekend. Heavy, looks great, well built. Very pleased so far.”

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Posted 3 years ago

“Awesome product as always.”

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Posted 3 years ago

“No instructions were included but was easy to figure out and assemble. The Santa Maria attachment fit perfect on my 22" Weber Kettle and works great.”

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Posted 3 years ago

“Love it and great quality”

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Posted 3 years ago

“Excellent product at a reasonable price. Fast shipping as well.”

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Posted 3 years ago

“This is a great fire pit. The steel is thick and it holds a lot of wood. We like the drain hole in the bottom so when it rains no water stays inside. If you are looking at big box store fire pits DON’T. This costs a little more but is much much higher quality. I would recommend this to friends.”

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Posted 3 years ago

“My 24-inch diameter wagon wheel fire pit grate is well suited for the out-of-doors. It serves as the base for a Solo Stove Bonfire pit situated on a wood deck. The grate provides clearance beneath the pit and the redwood surface regardless of the amount of heat generated from the Bonfire piy. Your technical and sales staff assisted me through the planning and purchase of the grate. Packaging and shipping was effected in three days time. Titan Great Outdoors served us well. Thank You!”

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Posted 3 years ago

“The assembly was VERY easy. The grate rolls up and down effortlessly unlike some that stick or doesn't roll down at all. The height is great, moves the grate high enough to stay out of the flame when necessary, again unlike some others. needless to say, originally I bought one of them "others". Probably not allowed to say the name but cost a little more than the Titan without near the quality.”

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Posted 3 years ago

“Great product, product is as described.”

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Posted 3 years ago

“Everything thing arrived as ordered.”

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Posted 3 years ago

“absolutely love it.”

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Posted 3 years ago

“Excellent customer service, beautiful products!”

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Posted 3 years ago

“Great product , great price, great shipping! SteelTarget”

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Posted 3 years ago

“item came sooner as expected...as advertised”

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Posted 3 years ago

“A+ product was delivered fast”

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Posted 3 years ago

Ash & Ember is rated 4.5 based on 2,886 reviews