Ash & Ember Reviews

Name: Ash & Ember
Address: 3839 Forest Hill Irene Road, 3839 Forest Hill Irene Road, Memphis
Rating: 4.47

4.5 Rating 2,797 Reviews

86 %

of reviewers recommend Ash & Ember

4.5

Based on 2,797 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

(800) 605-8241

Email:

info@ashandemberoutdoors.com

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Ash & Ember 5 star review on 24th September 2024

382

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“great product”

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Posted 3 years ago

“Great delivery and good grill ! Loving it so far .”

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Posted 3 years ago

“nope. I don't do reviews”

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Posted 3 years ago

“This is a very nice bench and generally easy to put together. I am happy with this purchase. I hope the bench lasts a long time!”

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Posted 3 years ago

“I think some of the workmanship is not so good. There should be longer screws on the swivel retaining rings. One of mine had to be re-set because it was almost pulled out. I used longer screws. Some of the miters for supports had lots of cuttings in them. Some of the cuttings were covered with glue and that means extra work for me with a fine chisel. I suppose some final sanding to fit will be required. There was a small packet of 6 stainless flat-head 1 1/4 " wood screws that do not show up anywhere on the plans or list of parts. I'm sure I'll figure it out.”

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Posted 3 years ago

“Fast shipping great targets awesome service will be back for more Larry”

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Posted 3 years ago

“Arrived at my doorstep. Didn’t take a lot of time putting it together. Still need a water hose ready to spray incase any thing gets outside the incenerator.”

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Posted 3 years ago

“Item was of excellent quality but had to go to machine shop to turn to fit.”

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Posted 3 years ago

“Great addition to the fire pit my grandson and I are designing.”

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Posted 3 years ago

“I was very impressed with the construction of the grTe and a good price point.”

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Posted 3 years ago

“It’s great product Well build Simple and sleek”

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Posted 3 years ago

“Great quality. Heavy duty, very nicely built and easy to put together.”

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Posted 3 years ago

“32" fire pit grate arrived in a timely manner and was packaged in great condition. I would recommend.”

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Posted 3 years ago

“They are Great! So great I ordered 2 more.”

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Posted 3 years ago

“Thank you for everything you are guys so professional with your product I’m very happy.”

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Posted 3 years ago

“Great Products and fast in shipment.”

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Posted 3 years ago

“My Patagonia Cross arrived 3 days after I pushed send on the electronic order. I got what I wanted, when I wanted it, and for the price agreed to. That is the definition of good business.”

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Posted 3 years ago

“Great customer service, speedy shipping and my fire grate is incredibly well constructed and will last the rest of my life!”

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Posted 3 years ago

“Love it! Easy to put together. Put together in less than thirty minutes. Immediately went outside to season. Did my first cook on it later on that day. Two Spatchcock chicken and 6 corn on the cob, yes it fit no problem. Chicken and corn turned out great. Part of turning out good food is good ingredients, using the right technique and having the right tools. My only complaint is I had to wd-40 the metal parts that move. Seriously it's metal guys.”

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Posted 3 years ago

“Really heavy duty and well made. Exceptional packaging. Fast delivery. Just what I wanted. Thanks Titan!”

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Posted 3 years ago

Ash & Ember is rated 4.5 based on 2,797 reviews