Ash & Ember Reviews

Name: Ash & Ember
Address: 3839 Forest Hill Irene Road, 3839 Forest Hill Irene Road, Memphis
Rating: 4.47

4.5 Rating 2,886 Reviews

86 %

of reviewers recommend Ash & Ember

4.5

Based on 2,886 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

(800) 605-8241

Email:

info@ashandemberoutdoors.com

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Ash & Ember 5 star review on 18th November 2025

383

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Experience was simple and trouble-free.”

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Posted 3 years ago

“This "wagon wheel" fire grate is impressive!! Heavy duty to the max and looks great too. Allows you to burn wood in your pit with a lot less smoke since the fire is burning hotter with more airflow under the wood. This company is amazing...great prices, great quality products and ships fast. The fire pit grate 28" was also packaged extremely well. Extremely happy with this purchase!”

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Posted 3 years ago

“Fast shipping! Package arrived in the rain, but was rapped in plastic - keeping it dry!”

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Posted 3 years ago

“Very fast delivery. Great product!”

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Posted 3 years ago

“Exceptional service and free shipping. Deliver was right on time and the grill itself is phenomenal”

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Posted 3 years ago

“Great quality product.”

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Posted 3 years ago

“Delivered as described-perfect !”

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Posted 3 years ago

“Great product. Quick delivery time.”

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Posted 3 years ago

“Great quality this is the one to buy solid steel this will last forever.”

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Posted 3 years ago

“The grill is better than I expected. Very well made and easy to put together. It is a great product and will last almost forever. I plan on doing some serious cooking with it.”

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Posted 3 years ago

“No issues, great communication, competitive price, fast service. Thanks.”

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Posted 3 years ago

“Great experience from order, to receiving the shipment. This is what all companies need to emulate. The quality is excellent with customer service to match. I will definitely continue doing business with Titan.”

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Posted 3 years ago

“Well, just WOW! We ordered a 32 inch wagon wheel grate and it arrived three days later. Completely happy with this, it’s exactly what we were looking for and the quality is unsurpassed - highly recommend!”

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Posted 3 years ago

“Quick delivery, good quality product”

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Posted 3 years ago

“Very happy customer. Shipping was very fast. I would not hesitate to order from Titan again.”

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Posted 3 years ago

“Super fast shipping!! Target's look great. Haven't got to shoot them yet.”

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Posted 3 years ago

“2nd copper fire pit we have purchased in 10 yrs (this one for 2nd home) It’s fantastic”

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Posted 3 years ago

“Great product, excellent service”

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Posted 3 years ago

“The teak table is well made and good quality. I am very pleased with it. I did oil it as I know it protects the wood.”

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Posted 3 years ago

“Very satisfied with the price and delivery.”

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Posted 3 years ago

Ash & Ember is rated 4.5 based on 2,886 reviews