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Ash & Ember Reviews

4.5 Rating 2,797 Reviews
86 %
of reviewers recommend Ash & Ember
4.5
Based on 2,797 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 89%
Accurate And Undamaged Orders
Greater than 87%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.1 out of 5
Returns & Refunds
Returns Process
Could Be Better
Read Ash & Ember Reviews
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Phone:

(800) 605-8241

Email:

info@ashandemberoutdoors.com

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Ash & Ember 5 star review on 24th September 2024
Robert S
Ash & Ember 5 star review on 30th August 2024
Jeffrey N
Ash & Ember 5 star review on 27th August 2024
John K
Ash & Ember 5 star review on 26th August 2024
Neil W
Ash & Ember 5 star review on 20th August 2024
Anonymous
Ash & Ember 5 star review on 13th August 2024
Greg U
Ash & Ember 5 star review on 13th August 2024
Greg U
382
Anonymous
Anonymous  // 01/01/2019
Great fire pit, delivered quickly. Fantastic price check out Titan fire pits.
Helpful Report
Posted 3 years ago
Great find. Nice yard feature. Beginning to rust from NW rain to look even better. Thanks Titan!!
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Posted 3 years ago
Love it!!! ❤️
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Posted 3 years ago
Fast Shipping!
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Posted 3 years ago
Great hot tub steps. The product was easy to assemble and study.
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Posted 3 years ago
Found the company by doing a search for best value in shooting gongs. Quick ship and excellent product for the money. Saved to my favorites and look forward to purchasing from Titan again. Chris
Helpful Report
Posted 3 years ago
Great shipping
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Posted 3 years ago
Wrong item arrived. One simple five minute phone call with the very competent customer service rep took care of pick up of incorrect shipment and prompt delivery of what was ordered!
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Posted 3 years ago
Fast free delivery. Will use this weekend. Heavy, looks great, well built. Very pleased so far.
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Posted 3 years ago
Awesome product as always.
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Posted 3 years ago
No instructions were included but was easy to figure out and assemble. The Santa Maria attachment fit perfect on my 22" Weber Kettle and works great.
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Posted 3 years ago
Love it and great quality
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Posted 3 years ago
Excellent product at a reasonable price. Fast shipping as well.
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Posted 3 years ago
This is a great fire pit. The steel is thick and it holds a lot of wood. We like the drain hole in the bottom so when it rains no water stays inside. If you are looking at big box store fire pits DON’T. This costs a little more but is much much higher quality. I would recommend this to friends.
Helpful Report
Posted 3 years ago
My 24-inch diameter wagon wheel fire pit grate is well suited for the out-of-doors. It serves as the base for a Solo Stove Bonfire pit situated on a wood deck. The grate provides clearance beneath the pit and the redwood surface regardless of the amount of heat generated from the Bonfire piy. Your technical and sales staff assisted me through the planning and purchase of the grate. Packaging and shipping was effected in three days time. Titan Great Outdoors served us well. Thank You!
Helpful Report
Posted 3 years ago
The assembly was VERY easy. The grate rolls up and down effortlessly unlike some that stick or doesn't roll down at all. The height is great, moves the grate high enough to stay out of the flame when necessary, again unlike some others. needless to say, originally I bought one of them "others". Probably not allowed to say the name but cost a little more than the Titan without near the quality.
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Posted 3 years ago
Great product, product is as described.
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Posted 3 years ago
Everything thing arrived as ordered.
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Posted 3 years ago
absolutely love it.
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Posted 3 years ago
Excellent customer service, beautiful products!
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Posted 3 years ago
Ash & Ember is rated 4.5 based on 2,797 reviews