Ash & Ember Reviews

Name: Ash & Ember
Address: 3839 Forest Hill Irene Road, 3839 Forest Hill Irene Road, Memphis
Rating: 4.47

4.5 Rating 2,886 Reviews

86 %

of reviewers recommend Ash & Ember

4.5

Based on 2,886 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

(800) 605-8241

Email:

info@ashandemberoutdoors.com

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Ash & Ember 5 star review on 18th November 2025

383

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“The firepit grate I order fits perfectly in the pit. Well made and exactly what I expected from Titan Great Outdoors. Great value; worth every penny I paid. Heavy duty and will last a lifetime!”

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Posted 3 years ago

“GREAT PRODUCT”

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Posted 3 years ago

“Firebreak exactly as described. Prompt shipping, looks to be of rugged construction but fireplace season is still months off. Past reviews of this product indicate the reflective nature of the heat back into the room works. Regardless, happy with my purchase and the price.”

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Posted 3 years ago

“Beautiful, exceptionally well crafted item. The dowels were difficult to work with but the final appearance and sturdiness are remarkable.”

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Posted 3 years ago

“Great delivery speed, nice products. Thanks”

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Posted 3 years ago

“This is an excellent product of excellent quality, and it arrived very quickly. Highly recommended!”

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Posted 3 years ago

“It’s a beautiful product I can see us using for many years!”

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Posted 3 years ago

“Item came on time and Titan is well connected to their product.”

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Posted 3 years ago

“Amazed at how quickly the item arrived. Very heavy and such a unique design. It's perfect for our new firepit area!”

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Posted 3 years ago

“Beautiful chairs! Well made!”

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Posted 3 years ago

“I’ve been shopping for a Santa Maria Grill for a year or so. I was actually Leary of this one because the price was so good. I thought to myself “ gotta be a lightweight “ grill. I like things overbuilt. But I took a chance and I was stunned at how heavy this grill is. I was also stymied by how fast it shipped. Better and faster than Amazon. I’ll be shopping her from now on. I like the products and service.”

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Posted 3 years ago

“Great quality product, great price, and quick shipping. Will definitely buy from them again.”

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Posted 3 years ago

“Love this company! Super fast shipping and a great quality product. Thank you!”

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Posted 3 years ago

“Great service, been cooking 55 years on charcoal and this is a great addition to my grills. So fun and versatile. Just need to know how much is just a grate. I will cook through this one soon because I cook on this about every night. Please let me know. When my buddies see this they will have to have one. Thanks”

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Posted 3 years ago

“I bought a "scratch and dent" item at a big discount. Great shipping, I received it very quickly! Fire pit rings are going to get scratched and dented anyway! Great item at a great price. The only potential issue with the fire pit ring is that I think that the welding should have been much more substantial.”

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Posted 3 years ago

“1234567890”

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Posted 3 years ago

“It's always a little spooky dealing with an unfamiliar company. I took the leap and I'm glad I did. Good prices, fast shipping and quality products. I'll be back.”

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Posted 3 years ago

“Great 👍 I'm happy”

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Posted 3 years ago

“Fast Shipping. Great well made Teak Chairs.”

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Posted 3 years ago

“Fast service great product”

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Posted 3 years ago

Ash & Ember is rated 4.5 based on 2,886 reviews