Ash & Ember Reviews

Name: Ash & Ember
Address: 3839 Forest Hill Irene Road, 3839 Forest Hill Irene Road, Memphis
Rating: 4.47

4.5 Rating 2,797 Reviews

86 %

of reviewers recommend Ash & Ember

4.5

Based on 2,797 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

(800) 605-8241

Email:

info@ashandemberoutdoors.com

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Ash & Ember 5 star review on 24th September 2024

382

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Very sturdy with large cooking surface. The grill plate holds my large cast iron skillet without sloping. Very nice”

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Posted 3 years ago

“Ordering was easy and delivery was very fast.”

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Posted 3 years ago

“Very good job.”

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Posted 3 years ago

“Ordered a 22 inch round Weber style grill insert on sale for $91.97. If you can find such a thing, all the ones I've seen are either a quarter inch thick or less. This thing from Titan is a whopping three-eighths of an inch thick of carbon steel, weighs a whopping 36 lbs, and yet is half the price of some of the other 22" grates. And it was sold with free shipping! I ordered it on Wednesday, May 26th, 2022, and it arrived 48 hours later from Mississippi to Maryland by FedEx Ground on Friday, May 28th, 2022, just in time for Memorial Day Weekend! Well packaged in thick cardboard and styrofoam, and included a removable 9.5" center grate. I washed it with soapy water, seasoned it with high temp avocado oil, and it's ready to go! What a deal! Thank-you Titan!”

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Posted 3 years ago

“Ordered outdoor furniture and very happy I did. Quality at good prices.”

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Posted 3 years ago

“My husband loves your products. He can't wait to use this on our next camping trip.”

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Posted 3 years ago

“The firepit arrived, very well wrapped and protected. All looks to be in order! I set it up easily and am waiting to use it when I get back home after the holiday weekend. Thanks Titan!”

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Posted 3 years ago

“The planters were sturdy and look good. Quick delivery and communication throughout the process. Fyi...the link to the online manual did not work, but it was easy enough to assemble without it.”

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Posted 3 years ago

“great service and fast shipping”

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Posted 3 years ago

“Not your fault but FedEx delivered this to a home 2 blocks away. Thank goodness that homeowner is an honest person. He Loaded in his pickup and brought it over. So glad you put name and phone number on the label.”

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Posted 3 years ago

“Titan is a Great Company to Deal With! My order arrived on time and exceeded my Expectations. The Campfire Grill I ordered is Very Heavy Duty as described and I am Very Pleased after using it. It's Good to Do My Business with an Honest Company like Titan”

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Posted 3 years ago

“Prices are fantabulous vrs same products at discount stores. Shipping was awesome, I received the grill in time for memorial weekend. And The quality seems superb. I will highly recommend you to everyone!!!!”

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Posted 3 years ago

“My packet was delivered on time and with all the parts.”

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Posted 3 years ago

“The racks were easy to install and they fit good. Timely devivery.”

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Posted 3 years ago

“Upfront and easy to use website, fast free shipping, great experience, will definitely order from Titan again.”

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Posted 3 years ago

“Best communication I've ever had with an order, fast shipping, updates every step of the way. Very highly recommend.”

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Posted 3 years ago

“AWESOME & GREAT!”

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Posted 3 years ago

“Price and product great, shipping very quick and ordering very easy. Great job.”

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Posted 3 years ago

“Excellent”

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Posted 3 years ago

“Everything arrived in the promised day and in perfect condition”

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Posted 3 years ago

Ash & Ember is rated 4.5 based on 2,797 reviews