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Ash & Ember Reviews

4.5 Rating 2,858 Reviews
86 %
of reviewers recommend Ash & Ember
4.5
Based on 2,858 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 89%
Accurate And Undamaged Orders
Greater than 87%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.1 out of 5
Returns & Refunds
Returns Process
Could Be Better
Read Ash & Ember Reviews
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Phone:

(800) 605-8241

Email:

info@ashandemberoutdoors.com

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Ash & Ember 5 star review on 18th November 2025
Shawn
Ash & Ember 5 star review on 18th September 2025
Julie W
Ash & Ember 5 star review on 24th September 2024
Robert S
Ash & Ember 5 star review on 30th August 2024
Jeffrey N
Ash & Ember 5 star review on 27th August 2024
John K
Ash & Ember 5 star review on 26th August 2024
Neil W
Ash & Ember 5 star review on 20th August 2024
Anonymous
383
Anonymous
Anonymous  // 01/01/2019
Costumer service was very responsive and diligent in addressing issues in shipping, Thank you for the personal attention to details. Quick shipping as well!
Helpful Report
Posted 3 years ago
The item exceeded my expectations. Really well made and Heavy Duty for the price point It was delivered quickly and left in a dry spot in my porch.
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Posted 3 years ago
Looks to be well built. Easy to assemble. Havenโ€™t used it yet, but appears to be just what I wanted. Quick delivery.
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Posted 3 years ago
Excellent. Exactly what I was looking for and arrived quicker then I expected.
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Posted 3 years ago
Quick delivery. Good product. Would be nice to be able to buy a number of individual plates. Thanks
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Posted 3 years ago
24โ€ fireplace grate is perfect size for our outdoor fire pit, very heavy, appears it should hold up for a long time. Arrived very quickly!!
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Posted 3 years ago
I placed my order and received the Titan 25W SPIT TRIPOD ROTISSERIE ROASTER STAND just a few days later! We had it in time for Father's Day and to use while we were camping for the weekend. It worked great and my husband loved it.
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Posted 3 years ago
Quick and convenient. The grill grate for my Webber is AWESOME!
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Posted 3 years ago
Very easy transaction! Fast delivery. Titan kept me informed every step of the way.
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Posted 3 years ago
Arrived within a week. Super easy to set up and use. Overall I am very happy with everything
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Posted 3 years ago
Very pleased with the packaging. The rotisserie works great.
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Posted 3 years ago
Fast Shipping ๐Ÿ“ฆ๐Ÿ‘๐Ÿพ
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Posted 3 years ago
Use the grill today for the first time. It worked great. Thanks for a great product. Ron
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Posted 3 years ago
Arrived fast and was a breeze to put together.Already cooked to meals on it and both came out amazing
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Posted 3 years ago
Everything went together as shown in the directions. Nicely done, thank you
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Posted 3 years ago
The product is better than I thought it would be, delivery was fast, it was well packaged.
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Posted 3 years ago
The item arrived on time.
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Posted 3 years ago
Awesome product built above expectations. Thank You
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Posted 3 years ago
Great product! Fast delivery!
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Posted 3 years ago
We absolutely love our new grill rotisserrie.
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Posted 3 years ago
Ash & Ember is rated 4.5 based on 2,858 reviews