Ash & Ember Reviews

Name: Ash & Ember
Address: 3839 Forest Hill Irene Road, 3839 Forest Hill Irene Road, Memphis
Rating: 4.47

4.5 Rating 2,858 Reviews

86 %

of reviewers recommend Ash & Ember

4.5

Based on 2,858 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

(800) 605-8241

Email:

info@ashandemberoutdoors.com

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Ash & Ember 5 star review on 18th November 2025

383

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Excellent quality -- super heavy duty. I can tell this will last a lifetime, even being left outdoors.”

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Posted 3 years ago

“Great purchase experience. Fire pit grate looks like it is going to hold up very well.”

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Posted 3 years ago

“Great product!”

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Posted 3 years ago

“I am building a private campground in Foresthill California and found these fire rings on Titan's site. The price point was very good and they have a built-in grill for cooking. I received my order very quickly, shipping was early and all 10 of them showed up with minimal damage to the boxes. I've opened and inspected just one so far. Construction seems good, strong product that looks like it will stand the test of time. If these work as good as they look we will be purchasing another 90 units to complete our 100 site campgrounds. Can't wait to get them installed and tested.”

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Posted 3 years ago

“Received damaged/defective product. After contacting customer service I had the damaged product picked up by the carrier and brand new shipped immediately for exchange”

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Posted 3 years ago

“Amazing quality for the price!!! highly recommended”

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Posted 3 years ago

“Quick turnaround on orders and I am very pleased”

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Posted 3 years ago

“Great products fast shipping great prices”

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Posted 3 years ago

“There was a snafu on the initial order with FedEx. I contacted Titan (Maia?) and within 24 hours a new replacement was sent to me and 2 days later my order arrived. I am very pleased. I just wish FedEx would have let Titan know something was wrong.”

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Posted 3 years ago

“Product is extremely good quality and super fast shipping arrived before the weekend camping trip A+++”

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Posted 3 years ago

“Very pleased with our wagon wheel grate.”

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Posted 3 years ago

“Great product!!!!!!!!”

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Posted 3 years ago

“Fantastic quality, great products!”

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Posted 3 years ago

“I am impressed with the products and service of Titan Great Outdoors. I purchased the Santa Maria grill. Modified it slightly with paint and chains and pimped my Weber pro. The cook was excellent kissed by flames and not overly smoked. This is my 5th piece in outdoor grilling, charbroiling, and smoking collection. I can deliver what is needed. This kettle Argentinian grill takes your Q to the next level, absolutely love it. Get one you will be impressed. QUE PADRE BBQ. I wanted to upload my cooker, but attachments non available.”

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Posted 3 years ago

“The equipment was delayed by a day or two from original date, but it was exactly what I was looking for and nothing was broken or defective. I have not had the chance to use the plates yet, but will be sure to send out a review once I’ve put them through some test.”

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Posted 3 years ago

“High quality product at a reasonable price.”

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Posted 3 years ago

“Order processed & shipped quick ! Targets are as advertised, 1/2" AR500 10 yard test with 9mm, .40sw, .45acp, no Denting.”

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Posted 3 years ago

“The fire pit lid I bought was just what I was looking for gray product great price thanks.”

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Posted 3 years ago

“Fedex lost my first order. Titan was quick to send a replacement order with no questions asked. Great customer service.”

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Posted 3 years ago

“Titan’s website was easy to use. Finding description and information was exceptionally user friendly. Getting my order ready to ship was lightening fast! Standard shipping was fast. All around great experience.”

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Posted 3 years ago

Ash & Ember is rated 4.5 based on 2,858 reviews