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Ash & Ember Reviews

4.5 Rating 2,858 Reviews
86 %
of reviewers recommend Ash & Ember
4.5
Based on 2,858 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 89%
Accurate And Undamaged Orders
Greater than 87%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.1 out of 5
Returns & Refunds
Returns Process
Could Be Better
Read Ash & Ember Reviews
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Phone:

(800) 605-8241

Email:

info@ashandemberoutdoors.com

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Ash & Ember 5 star review on 18th November 2025
Shawn
Ash & Ember 5 star review on 18th September 2025
Julie W
Ash & Ember 5 star review on 24th September 2024
Robert S
Ash & Ember 5 star review on 30th August 2024
Jeffrey N
Ash & Ember 5 star review on 27th August 2024
John K
Ash & Ember 5 star review on 26th August 2024
Neil W
Ash & Ember 5 star review on 20th August 2024
Anonymous
383
Anonymous
Anonymous  // 01/01/2019
Great product - well made and delivery was efficient.
Helpful Report
Posted 3 years ago
Good product, great price and delivery
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Posted 3 years ago
Have nothing but positive things to say about my order. The quality for the price of what I got is phenomenal. Could not be more pleased. Fast shipping on top of everything else. Will be back to order more for sure and will recommend Titan Great Outdoors to everyone.
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Posted 3 years ago
This grill is a must. Now I am ready to show off my grill. My neighbors will enjoy the odors from the first pork and the meats we will be cooking.
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Posted 3 years ago
The Hemisphere fire pit looks great and it came just a few days after it was ordered.
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Posted 3 years ago
The grill is well build, no real instructions on pull together, but no problem.My grill have several dents and scratches, credited $50.00 .
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Posted 3 years ago
Exactly what I needed. Heavy, we’ll made
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Posted 3 years ago
Good job thanks
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Posted 3 years ago
Great weight and provides plenty of air around the fire box
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Posted 3 years ago
Great product, good price.
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Posted 3 years ago
Exactly what we hoped for! Quick and easy and well priced
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Posted 3 years ago
Awesome. Fast shipping, great packaging. Weather hasn't been good here to put a fire under it.
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Posted 3 years ago
Order came very quickly
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Posted 3 years ago
Great product and very timely delivery
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Posted 3 years ago
Firepit is gorgeous! Can’t wait to have our first fire in it this weekend. Box arrived in pristine condition and firepit was well packaged to ensure no damage arrived in transit. Will last a lifetime!
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Posted 3 years ago
Love it 🥰
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Posted 3 years ago
Quality product, great price, quick delivery
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Posted 3 years ago
Great product, exactly as described and expected.
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Posted 3 years ago
Good stuff from them
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Posted 3 years ago
Excellent!
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Posted 3 years ago
Ash & Ember is rated 4.5 based on 2,858 reviews