Ash & Ember Reviews

Name: Ash & Ember
Address: 3839 Forest Hill Irene Road, 3839 Forest Hill Irene Road, Memphis
Rating: 4.47

4.5 Rating 2,886 Reviews

86 %

of reviewers recommend Ash & Ember

4.5

Based on 2,886 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

(800) 605-8241

Email:

info@ashandemberoutdoors.com

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Ash & Ember 5 star review on 18th November 2025

383

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Fast shipping. Good quality”

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Posted 3 years ago

“Haven’t taken them out yet but look good as described. Came fast especially with holiday. Ready to put em to work!”

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Posted 3 years ago

“Great product and fast delivery. Quality is excellent!”

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Posted 3 years ago

“Fantastic”

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Posted 3 years ago

“Extremely happy, tuff reinforced build.”

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Posted 3 years ago

“Shipped so fast I was caught off guard. 4 days early. Grills packed in welded and bolt iron, nothing could damage these. Very very impressed.”

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Posted 3 years ago

“The Santa Maria-style grill accessory works great! I'm surprised how easy it is to clean too. I was expecting food to stick to it, but that isn't the case. I recommend this product.”

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Posted 3 years ago

“Teak bench was delivered promptly with all the hardware needed.”

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Posted 3 years ago

“Excellent phone customer service. Item in stock and shipped immediately. First experience but will be back.”

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Posted 3 years ago

“Quality material, and quick turn time.”

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Posted 3 years ago

“The product itself is simply designed heavy duty and looks like it will last years. However , the shipping package was falling apart and needs to be re-thought.”

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Posted 3 years ago

“I like the grill with rotisserie I only have two suggestions Increase the length and thickness of the legs Also the motor should have a set point so it doesn’t slide when you take out the shaft”

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Posted 3 years ago

“Great Products, Outstanding Service & Lightning Fast Free Shipping. I am a repeat customer & I have never been disappointed.”

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Posted 3 years ago

“Quick service, easy ordering, the basket rack is great and was easy to install”

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Posted 3 years ago

“Great products at a reasonable price.”

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Posted 3 years ago

“It was what I needed for my titan outdoors grill”

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Posted 3 years ago

“Great product. Very please with guick delivery”

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Posted 3 years ago

“Great fire ring!”

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Posted 3 years ago

“These paddles are great! Just what I needed to make my dueling tree. Price was also great and fast shipping. Thank You!!!”

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Posted 3 years ago

“The shipping was very fast. I have not put the planter together yet but I love the Corten steel and it has a very solid weight to it.”

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Posted 3 years ago

Ash & Ember is rated 4.5 based on 2,886 reviews