Ash & Ember Reviews

Name: Ash & Ember
Address: 3839 Forest Hill Irene Road, 3839 Forest Hill Irene Road, Memphis
Rating: 4.49

4.5 Rating 3,203 Reviews

87 %

of reviewers recommend Ash & Ember

4.5

Based on 3,203 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

(800) 605-8241

Email:

info@ashandemberoutdoors.com

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Ash & Ember 5 star review on 18th November 2025

383

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

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“Received real fast!!! Just installed in the fireplace looks like it is going to work great. Not cold enough for a fire yet.”

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Posted 4 years ago

“My fire pit was delivered in two days, which was great and I used it for the first time last night and it worked wonderfully! So happy with my purchase, and I’m sure I’ll have many more years of use, because it is well made and solid. Thanks Titan!”

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Posted 4 years ago

“The fire grate is exactly what we needed and fits into our space perfectly. We were surprised at how quickly we received it!”

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Posted 4 years ago

“Product came in top quality. Would highly recommend purchasing again”

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Posted 4 years ago

“Love It!! works great, puts more heat out into our room.”

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Posted 4 years ago

“Great service and product.”

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Posted 4 years ago

“Very pleased with the products and the shipping was great. Thanks”

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Posted 4 years ago

“product is well made and worth the money.”

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Posted 4 years ago

“Solid product. Fast free shipping.”

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Posted 4 years ago

“Fits like a glove and looks great!”

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Posted 4 years ago

“Very nice to receive emails regarding my order. I knew everything thing that was going on with my order. Packing for my fire ring was top notch.”

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Posted 4 years ago

“Great item!”

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Posted 4 years ago

“good service”

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Posted 4 years ago

“I ordered on a Monday night at 7:00ct and received my order on Thursday morning. The package was to be for 4 gongs but only 3 were in the package. I called service and the repersentative immediatelly placed a remplacement order and it arrived on Saturday morning. The wrong package was picked up on Friday. This was great service and the price was within my range. I will be putting them up today (Monday) and shooting on them this afternoon.”

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Posted 4 years ago

“Exceeded expectations”

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Posted 4 years ago

“Ordered on a Thursday, received it on Friday. Fantastic.”

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Posted 4 years ago

“Received product as advertised👍🏻”

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Posted 4 years ago

“Very impressed with our grate and more impressed with the efficiency of Titan Great Outdoors. Our order arrived two days after ordering ( more efficient than Amazon Prime). We will definitely order again”

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Posted 4 years ago

“Good service, quick delivery!”

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Posted 4 years ago

“Very nice bbq grill thanks”

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Posted 4 years ago

Ash & Ember is rated 4.5 based on 3,203 reviews