Ash & Ember Reviews

Name: Ash & Ember
Address: 3839 Forest Hill Irene Road, 3839 Forest Hill Irene Road, Memphis
Rating: 4.47

4.5 Rating 2,797 Reviews

86 %

of reviewers recommend Ash & Ember

4.5

Based on 2,797 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

(800) 605-8241

Email:

info@ashandemberoutdoors.com

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Ash & Ember 5 star review on 24th September 2024

382

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Awesome. Fast shipping, great packaging. Weather hasn't been good here to put a fire under it.”

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Posted 3 years ago

“Order came very quickly”

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Posted 3 years ago

“Great product and very timely delivery”

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Posted 3 years ago

“Firepit is gorgeous! Can’t wait to have our first fire in it this weekend. Box arrived in pristine condition and firepit was well packaged to ensure no damage arrived in transit. Will last a lifetime!”

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Posted 3 years ago

“Love it 🥰”

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Posted 3 years ago

“Quality product, great price, quick delivery”

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Posted 3 years ago

“Great product, exactly as described and expected.”

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Posted 3 years ago

“Good stuff from them”

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Posted 3 years ago

“Excellent!”

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Posted 3 years ago

“Excellent quality -- super heavy duty. I can tell this will last a lifetime, even being left outdoors.”

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Posted 3 years ago

“Great purchase experience. Fire pit grate looks like it is going to hold up very well.”

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Posted 3 years ago

“Great product!”

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Posted 3 years ago

“I am building a private campground in Foresthill California and found these fire rings on Titan's site. The price point was very good and they have a built-in grill for cooking. I received my order very quickly, shipping was early and all 10 of them showed up with minimal damage to the boxes. I've opened and inspected just one so far. Construction seems good, strong product that looks like it will stand the test of time. If these work as good as they look we will be purchasing another 90 units to complete our 100 site campgrounds. Can't wait to get them installed and tested.”

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Posted 3 years ago

“Received damaged/defective product. After contacting customer service I had the damaged product picked up by the carrier and brand new shipped immediately for exchange”

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Posted 3 years ago

“Amazing quality for the price!!! highly recommended”

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Posted 3 years ago

“Quick turnaround on orders and I am very pleased”

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Posted 3 years ago

“Great products fast shipping great prices”

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Posted 3 years ago

“There was a snafu on the initial order with FedEx. I contacted Titan (Maia?) and within 24 hours a new replacement was sent to me and 2 days later my order arrived. I am very pleased. I just wish FedEx would have let Titan know something was wrong.”

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Posted 3 years ago

“Product is extremely good quality and super fast shipping arrived before the weekend camping trip A+++”

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Posted 3 years ago

“Very pleased with our wagon wheel grate.”

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Posted 3 years ago

Ash & Ember is rated 4.5 based on 2,797 reviews