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Ash & Ember Reviews

4.5 Rating 2,858 Reviews
86 %
of reviewers recommend Ash & Ember
4.5
Based on 2,858 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 89%
Accurate And Undamaged Orders
Greater than 87%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.1 out of 5
Returns & Refunds
Returns Process
Could Be Better
Read Ash & Ember Reviews
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Phone:

(800) 605-8241

Email:

info@ashandemberoutdoors.com

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Ash & Ember 5 star review on 18th November 2025
Shawn
Ash & Ember 5 star review on 18th September 2025
Julie W
Ash & Ember 5 star review on 24th September 2024
Robert S
Ash & Ember 5 star review on 30th August 2024
Jeffrey N
Ash & Ember 5 star review on 27th August 2024
John K
Ash & Ember 5 star review on 26th August 2024
Neil W
Ash & Ember 5 star review on 20th August 2024
Anonymous
383
Anonymous
Anonymous  // 01/01/2019
Great quality product!
Helpful Report
Posted 3 years ago
Ordering was easy and shipping was quick. The item was as described and we’re extremely happy with our purchase.
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Posted 3 years ago
it's 100 degrees outside, so no fires have been experienced yet. Fire pit is well made, love the size and design. Anxiously awaiting fall...
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Posted 3 years ago
Outstanding product!
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Posted 3 years ago
Very happy with the the target. Great quality and price.
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Posted 3 years ago
I was skeptical given some of the reviews, but The dueltree arrived as advertised with all pieces. Happy with the purchase and would shop Titan again.
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Posted 3 years ago
Great stuff. Love it.
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Posted 3 years ago
Website was very easy to navigate. The variety of products offered made my choice a lot simpler since I didn't have to settle for a product that difn't fit all my criteria.
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Posted 3 years ago
This order went better than the last. Thank you!
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Posted 3 years ago
The wife wanted a charcoal rotisserie grill for the flavor. So for our anniversary, I got her one. She loves it and she now cooks her Filipino food with the hometown flavor and taste.
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Posted 3 years ago
2 nd set great deal
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Posted 3 years ago
Thru no fault of Titan Grill, FedEx delivery lost the mounting post and shelf associated with my purchased grill (Item No. 899227). All I received was the grill body itself in a badly ripped-up cardboard carton. Titan customer rep Esther Bayani (you rock, Esther!) was immediately sympathetic to my situation and after consulting with her supervisor - offered me a full replacement shipment. The second grill was delivered within a week and arrived fully intact. It was easy to assemble following their online instructions. This is built exactly as those grills you see at public park picnic areas. We look forward to years of 12 month constant use. Great company. Great product. Highly satisfied.
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Posted 3 years ago
Very pleased with the product. I’m enjoying it
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Posted 3 years ago
Quality product. Damaged due to shipping. Dents and scrapes.
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Posted 3 years ago
Exactly as expected
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Posted 3 years ago
Professional. Sensitive to customer service. Fine product.
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Posted 3 years ago
I receive this package in less then 4 day.
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Posted 3 years ago
Easy to order and was delivered on time this ramp as far as I can see looks well made also like the anti-slip feature on this ramp in case I am loading something with a hand dolly.
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Posted 3 years ago
Assembles ez, works great
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Posted 3 years ago
Great value and quality product.
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Posted 3 years ago
Ash & Ember is rated 4.5 based on 2,858 reviews