Ash & Ember Reviews

Name: Ash & Ember
Address: 3839 Forest Hill Irene Road, 3839 Forest Hill Irene Road, Memphis
Rating: 4.47

4.5 Rating 2,886 Reviews

86 %

of reviewers recommend Ash & Ember

4.5

Based on 2,886 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

(800) 605-8241

Email:

info@ashandemberoutdoors.com

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Ash & Ember 5 star review on 18th November 2025

383

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Great looking product, looking forward to using it.”

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Posted 3 years ago

“Easy to order from website and quick delivery!”

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Posted 3 years ago

“Very easy to order product and received it in a couple of days. Very pleased!”

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Posted 3 years ago

“Very helpful assisting in getting the correct items delivered to me”

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Posted 3 years ago

“The product is first rate. Plates are well made and rust free. Shipping was fast. However, the carrier delayed delivery three time in as many days. Sign of the times I guess. Will recommend this product and company to any that may be looking for a good set of “clanging” plates.”

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Posted 3 years ago

“BBQ is very well built. This was my first experience with TITAN and look forward to others. Delivery was one day late and I was kept updated at all times. Sincerely, LLH”

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Posted 3 years ago

“Great product. Setup around the fire pit as soon it arrived. Grate held 25 whole chicken wings for cookout that evening.”

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Posted 3 years ago

“Awesome product. Great delivery time. Now just waiting for an evening without rain and wind to try it out. Thanks Don”

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Posted 3 years ago

“Customer service was excellent a minor issue with shipping but gotten taken care of!”

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Posted 3 years ago

“The timing on delivery was spot on. Will have to wait on product revue as we got a fireplace grate and it is 100° sooooooo The product testing will have to wait😁”

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Posted 3 years ago

“Great quality product!”

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Posted 3 years ago

“fire ring was in great shape”

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Posted 3 years ago

“Heavy duty targets. Easy to install and after a few rounds of testing I think this is just what I needed. No more paper targets!!!”

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Posted 3 years ago

“Very good”

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Posted 3 years ago

“Best price, quick shipping.”

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Posted 3 years ago

“Great park-style pedestal BBQ grill. Heavy duty construction and easy to assemble with ordinary tools. However, it is shipped (free) in a very flimsy lightweight cardboard box. The grill weighs approximately 136 pounds and there is no padding/cushioning material inside the most likely to be torn apart lightweight shipping cardboard box during shipping.”

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Posted 3 years ago

“Super fast shipping. Item as described in detail.”

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Posted 3 years ago

“arrived very quickly and was easy to assemble”

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Posted 3 years ago

“Great product and company. Purchased my blackstone cover at the "scratch and sent" price, but I cannot find a single flaw. It's perfect! Cover was quickly shipped by Titan. FedEx, on the other hand, caused problems as usual, but that's not the fault of the seller.”

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Posted 3 years ago

“Overall A pleasant shopping experience with Titan Great outdoors! A quality product at a reasonable price, fast & free shipping, and easy assembly with a crescent wrench & a little common sense! Have been recommending this fire ring w/grill purchase to my friends! Looking forward to a gathering & a good fire!”

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Posted 3 years ago

Ash & Ember is rated 4.5 based on 2,886 reviews