Ash & Ember Reviews

Name: Ash & Ember
Address: 3839 Forest Hill Irene Road, 3839 Forest Hill Irene Road, Memphis
Rating: 4.47

4.5 Rating 2,797 Reviews

86 %

of reviewers recommend Ash & Ember

4.5

Based on 2,797 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

(800) 605-8241

Email:

info@ashandemberoutdoors.com

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Ash & Ember 5 star review on 24th September 2024

382

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Thru no fault of Titan Grill, FedEx delivery lost the mounting post and shelf associated with my purchased grill (Item No. 899227). All I received was the grill body itself in a badly ripped-up cardboard carton. Titan customer rep Esther Bayani (you rock, Esther!) was immediately sympathetic to my situation and after consulting with her supervisor - offered me a full replacement shipment. The second grill was delivered within a week and arrived fully intact. It was easy to assemble following their online instructions. This is built exactly as those grills you see at public park picnic areas. We look forward to years of 12 month constant use. Great company. Great product. Highly satisfied.”

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Posted 3 years ago

“Very pleased with the product. I’m enjoying it”

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Posted 3 years ago

“Quality product. Damaged due to shipping. Dents and scrapes.”

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Posted 3 years ago

“Exactly as expected”

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Posted 3 years ago

“Professional. Sensitive to customer service. Fine product.”

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Posted 3 years ago

“I receive this package in less then 4 day.”

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Posted 3 years ago

“Easy to order and was delivered on time this ramp as far as I can see looks well made also like the anti-slip feature on this ramp in case I am loading something with a hand dolly.”

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Posted 3 years ago

“Assembles ez, works great”

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Posted 3 years ago

“Great value and quality product.”

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Posted 3 years ago

“Grill grate is heavy duty, the hardware is solid and install is straight forward.”

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Posted 3 years ago

“Excelente producto perfecto para acampar y muy bien hecho y llegó en excelente condiciones 💯 recommended”

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Posted 3 years ago

“The Glider Bench is very nice and I'm looking forward to many evenings sitting outside using my Glider.”

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Posted 3 years ago

“I never noticed your site until now hopefully everything will work out fine I will re-order again from you guys”

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Posted 3 years ago

“Great roaster, quick delivery”

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Posted 3 years ago

“Bought as a gift. It arrived quickly and in great condition. My brother in law loved it.”

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Posted 3 years ago

“Great service! Fast Shipping and just what I wanted!”

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Posted 3 years ago

“Excellent Product - well built - very sturdy Delivered on time in great condition”

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Posted 3 years ago

“Table arrived in perfect condition and looks great!! Very happy. Just waiting for the chairs to come back in stock and will order those too.”

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Posted 3 years ago

“Items showed up quickly and were as advertised. I'll buy from them again when I need new gear.”

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Posted 3 years ago

“Received steel plates in a very short time. They arrived so fast that I still haven’t assembled my stand for them. Can’t wait to test out. Thanks for great delivery and easy checkout process.”

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Posted 3 years ago

Ash & Ember is rated 4.5 based on 2,797 reviews