Ash & Ember Reviews

Name: Ash & Ember
Address: 3839 Forest Hill Irene Road, 3839 Forest Hill Irene Road, Memphis
Rating: 4.47

4.5 Rating 2,858 Reviews

86 %

of reviewers recommend Ash & Ember

4.5

Based on 2,858 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

(800) 605-8241

Email:

info@ashandemberoutdoors.com

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Ash & Ember 5 star review on 18th November 2025

383

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Thank you. I will use you again and I will refer you to my friends.”

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Posted 3 years ago

“Quality - amazing. Shipping speed - ridiculously amazing. I wasn’t aware the warehouse was my next door neighbor, but that’s essentially how quick the shipping was! Placed the order on Tuesday, had it on Friday!”

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Posted 3 years ago

“Great Product, Great Price and Free Shipping.”

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Posted 3 years ago

“I purchased a scratch and dent stand for my outdoor fireplace so it wouldn’t burn my deck and it wouldn’t burn in the grass. I am so pleased with this thing it’s not even funny you get what you pay for when it says scratch and dent there’s a lot of dents and messed up parts on it but it’s gonna sit in the grass around the deck I think this thing is awesome very pleased I would deal with Titan outdoors again Titan great outdoors. Thanks again for everything and I will be purchasing more from Titan great outdoor !!”

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Posted 3 years ago

“Love our firepit grate! It is everything they said it was & came quickly! Definitely would order from Titan Great Outdoors again!”

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Posted 3 years ago

“Fast delivery and great product”

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Posted 3 years ago

“Have ordered many times from Titan, quality is excellent. Great company to work with.”

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Posted 3 years ago

“good service, great quality, pretty happy with my purchase. thanks guys.”

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Posted 3 years ago

“good price and as discribed!”

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Posted 3 years ago

“Great accessory, well made and a good fit”

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Posted 3 years ago

“On time and well built. Looking forward to using it. You do need better shipping boxes this one torn up pretty good.”

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Posted 3 years ago

“Great service and fast delivery!”

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Posted 3 years ago

“Love this wood storage rack! It’s an awesome piece especially for the price! There were some Shipping issues originally and customer service was incredible, sent a new Package right away! Would highly recommend!”

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Posted 3 years ago

“The product is awesome.”

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Posted 3 years ago

“Great looking product, looking forward to using it.”

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Posted 3 years ago

“Easy to order from website and quick delivery!”

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Posted 3 years ago

“Very easy to order product and received it in a couple of days. Very pleased!”

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Posted 3 years ago

“Very helpful assisting in getting the correct items delivered to me”

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Posted 3 years ago

“The product is first rate. Plates are well made and rust free. Shipping was fast. However, the carrier delayed delivery three time in as many days. Sign of the times I guess. Will recommend this product and company to any that may be looking for a good set of “clanging” plates.”

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Posted 3 years ago

“BBQ is very well built. This was my first experience with TITAN and look forward to others. Delivery was one day late and I was kept updated at all times. Sincerely, LLH”

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Posted 3 years ago

Ash & Ember is rated 4.5 based on 2,858 reviews