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Ash & Ember Reviews

4.5 Rating 2,797 Reviews
86 %
of reviewers recommend Ash & Ember
4.5
Based on 2,797 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 89%
Accurate And Undamaged Orders
Greater than 87%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.1 out of 5
Returns & Refunds
Returns Process
Could Be Better
Read Ash & Ember Reviews
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Phone:

(800) 605-8241

Email:

info@ashandemberoutdoors.com

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Ash & Ember 5 star review on 24th September 2024
Robert S
Ash & Ember 5 star review on 30th August 2024
Jeffrey N
Ash & Ember 5 star review on 27th August 2024
John K
Ash & Ember 5 star review on 26th August 2024
Neil W
Ash & Ember 5 star review on 20th August 2024
Anonymous
Ash & Ember 5 star review on 13th August 2024
Greg U
Ash & Ember 5 star review on 13th August 2024
Greg U
382
Anonymous
Anonymous  // 01/01/2019
Great service and fast delivery!
Helpful Report
Posted 2 years ago
Love this wood storage rack! It’s an awesome piece especially for the price! There were some Shipping issues originally and customer service was incredible, sent a new Package right away! Would highly recommend!
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Posted 3 years ago
The product is awesome.
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Posted 3 years ago
Great looking product, looking forward to using it.
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Posted 3 years ago
Easy to order from website and quick delivery!
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Posted 3 years ago
Very easy to order product and received it in a couple of days. Very pleased!
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Posted 3 years ago
Very helpful assisting in getting the correct items delivered to me
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Posted 3 years ago
The product is first rate. Plates are well made and rust free. Shipping was fast. However, the carrier delayed delivery three time in as many days. Sign of the times I guess. Will recommend this product and company to any that may be looking for a good set of “clanging” plates.
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Posted 3 years ago
BBQ is very well built. This was my first experience with TITAN and look forward to others. Delivery was one day late and I was kept updated at all times. Sincerely, LLH
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Posted 3 years ago
Great product. Setup around the fire pit as soon it arrived. Grate held 25 whole chicken wings for cookout that evening.
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Posted 3 years ago
Awesome product. Great delivery time. Now just waiting for an evening without rain and wind to try it out. Thanks Don
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Posted 3 years ago
Customer service was excellent a minor issue with shipping but gotten taken care of!
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Posted 3 years ago
The timing on delivery was spot on. Will have to wait on product revue as we got a fireplace grate and it is 100° sooooooo The product testing will have to wait😁
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Posted 3 years ago
Great quality product!
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Posted 3 years ago
fire ring was in great shape
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Posted 3 years ago
Heavy duty targets. Easy to install and after a few rounds of testing I think this is just what I needed. No more paper targets!!!
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Posted 3 years ago
Very good
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Posted 3 years ago
Best price, quick shipping.
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Posted 3 years ago
Great park-style pedestal BBQ grill. Heavy duty construction and easy to assemble with ordinary tools. However, it is shipped (free) in a very flimsy lightweight cardboard box. The grill weighs approximately 136 pounds and there is no padding/cushioning material inside the most likely to be torn apart lightweight shipping cardboard box during shipping.
Helpful Report
Posted 3 years ago
Super fast shipping. Item as described in detail.
Helpful Report
Posted 3 years ago
Ash & Ember is rated 4.5 based on 2,797 reviews