Ash & Ember Reviews

Name: Ash & Ember
Address: 3839 Forest Hill Irene Road, 3839 Forest Hill Irene Road, Memphis
Rating: 4.47

4.5 Rating 2,858 Reviews

86 %

of reviewers recommend Ash & Ember

4.5

Based on 2,858 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

(800) 605-8241

Email:

info@ashandemberoutdoors.com

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Ash & Ember 5 star review on 18th November 2025

383

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Nice item, shipping was good.”

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Posted 3 years ago

“Great product and fast shipping. will buy from again.”

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Posted 3 years ago

“Love the Fire Grate!”

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Posted 3 years ago

“Havnt had a chance to inbox them or use them yet because I’m out of town, but I’m very pleased with the quick delivery after my purchase. I’ll certainly look to y’all for future orders!”

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Posted 3 years ago

“Great product. Well built. Fast shipping. Thanks.”

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Posted 3 years ago

“Quick shipping, low prices”

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Posted 3 years ago

“Great product, great communication, fast shipping.”

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Posted 3 years ago

“I was surprised at how quickly the product shipped! What a positive experience for a first-time customer. I'll be back!!!”

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Posted 3 years ago

“Came quickly, looks great, very heavy and sturdy.”

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Posted 3 years ago

“high quality AR500 - 66%. Wiped down the targets with acetone and put a coat of primer/paint on and they are good to go. Right on par with the price of other 66% and can't beat the free shipping.”

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Posted 3 years ago

“The entire transaction has been perfect. The grate is exactly as presented and sturdy.”

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Posted 3 years ago

“Great products, great prices, great shipping!”

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Posted 3 years ago

“Thrilled! My new fire bowl is gorgeous….will report back once I have had a chance to use.”

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Posted 3 years ago

“Very good quality, and ridiculously fast shipping!”

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Posted 3 years ago

“Online purchasing experience was very easy; appreciated the frequency of update emails from Titan”

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Posted 3 years ago

“Awesome quality products and stellar customer service!”

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Posted 3 years ago

“The product I received looks just like advertised on the company website. I will not start using product for another 30 days, so cannot speak to effectiveness of product.”

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Posted 3 years ago

“Great product. Just wish it was make in the USA. Super quick shipping”

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Posted 3 years ago

“Order was taken and my griddle was shipped very soon after. I received a FedEx tracking number within a couple hours. The griddle arrived 2 days later. It is fantastic and a hundred plus dollars less than a similar item. I am extremely pleased.”

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Posted 3 years ago

“Perfect / and flawless. Not a single thing to complain about here!”

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Posted 3 years ago

Ash & Ember is rated 4.5 based on 2,858 reviews