Ash & Ember Reviews

Name: Ash & Ember
Address: 3839 Forest Hill Irene Road, 3839 Forest Hill Irene Road, Memphis
Rating: 4.47

4.5 Rating 2,797 Reviews

86 %

of reviewers recommend Ash & Ember

4.5

Based on 2,797 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

(800) 605-8241

Email:

info@ashandemberoutdoors.com

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Ash & Ember 5 star review on 24th September 2024

382

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Great products, great prices, great shipping!”

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Posted 2 years ago

“Thrilled! My new fire bowl is gorgeous….will report back once I have had a chance to use.”

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Posted 2 years ago

“Very good quality, and ridiculously fast shipping!”

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Posted 2 years ago

“Online purchasing experience was very easy; appreciated the frequency of update emails from Titan”

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Posted 2 years ago

“Awesome quality products and stellar customer service!”

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Posted 2 years ago

“The product I received looks just like advertised on the company website. I will not start using product for another 30 days, so cannot speak to effectiveness of product.”

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Posted 2 years ago

“Great product. Just wish it was make in the USA. Super quick shipping”

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Posted 2 years ago

“Order was taken and my griddle was shipped very soon after. I received a FedEx tracking number within a couple hours. The griddle arrived 2 days later. It is fantastic and a hundred plus dollars less than a similar item. I am extremely pleased.”

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Posted 2 years ago

“Perfect / and flawless. Not a single thing to complain about here!”

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Posted 2 years ago

“Great all the way around so far. Delivery was on time and thoughtful with option to wheel to garage for us. The Grill is also awesome! The components are quality and well machined (meaning they fit will together). The fit and finish even after an amateur assembly is really well done. Excellent product with quality well above equally priced competition. I searched quite a bit before finding, I hope other folks find Titan as well.”

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Posted 2 years ago

“This fire grate looks amazing. It was exactly what I was looking for. Can’t wait to use it in the fall.”

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Posted 2 years ago

“The target are very impressive tough sturdy and fun to shoot nice gong sound”

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Posted 2 years ago

“Very helpful staff and speedy delivery it came two days after I ordered it”

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Posted 2 years ago

“I seen the fire pit at a concert last weekend and had to have it. Can't wait to light the first fire.”

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Posted 2 years ago

“Great service Will surely use this company again”

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Posted 2 years ago

“Esthetically pleasing, looks great and sturdy. Very nice peice of hardware can't wait to use it”

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Posted 2 years ago

“Great 32" Hemisphere fire pit. Half the price of similar firepits I found online. Looks really rugged and cool. Some reviewers say it is huge, but I would call it medium-sized. Heavy, but can still be moved around fairly easily by most guys. Since it is deep, I feel like it is a bit safer and more likely to keep a fire contained than a shallow pit. Also holds more wood for a 32 inch diameter compared with shallow pits. I would think it would last indefinitely if kept under cover. If left out in the open uncovered in Michigan, it will probably not last forever, but for sure many years longer than a typical thin fire pit. The cover screen is surprisingly thin and fragile appearing. I think the look of the firepit is perfect for a cottage/cabin. When people first see it, they are generally pretty impressed. Quite unique. Five times cooler than what you find at the big box stores. Delivery was fast, early, and efficient via Fedex. Online sales support from Titan was great.”

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Posted 2 years ago

“Very well made. Loved the price !!! Thank you 😊”

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Posted 2 years ago

“From ordering to delivery everything was great. I have yet to open the package since I’m in Florida, but I can’t wait to start cooking on it… the young man I spoke with, when ordering, was extremely helpful and professional in his customers service skills.”

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Posted 2 years ago

“Ordered on Wednesday---arrived Saturday---EXCELLENT!”

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Posted 2 years ago

Ash & Ember is rated 4.5 based on 2,797 reviews