Ash & Ember Reviews

Name: Ash & Ember
Address: 3839 Forest Hill Irene Road, 3839 Forest Hill Irene Road, Memphis
Rating: 4.47

4.5 Rating 2,858 Reviews

86 %

of reviewers recommend Ash & Ember

4.5

Based on 2,858 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

(800) 605-8241

Email:

info@ashandemberoutdoors.com

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Ash & Ember 5 star review on 18th November 2025

383

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Heavy well made grille”

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Posted 3 years ago

“We love it...ordering process was very easy and from the time I placed my order for it to arrive was quick and awesome. The wagon wheel grate I ordered met all of my expectations and more. Thanks!!”

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Posted 3 years ago

“Accurate item description and speedy delivery”

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Posted 3 years ago

“Initial thoughts: solidly built, shipping was good, went together well. I would have like a printed manual instead of having to go online. All in all, pleased with the purchase so far.”

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Posted 3 years ago

“Taking over to lake house next trip sure is heavy, heavy is good, all parts came in , thanks for being so easy to deal with”

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Posted 3 years ago

“The 20" wagon wheel grate fits our fire pit perfectly. It should help keep the logs well ventilated for good burning.”

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Posted 3 years ago

“Exceptional customer service is an understatement. My order was lost by the carrier on more than one occasion and Titan great handled it very professionally.”

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Posted 3 years ago

“Great product. Enjoying it!!!”

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Posted 3 years ago

“AWESOME PRODUCTS!!”

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Posted 3 years ago

“Excellent perfect seems great quality fits perfect !!”

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Posted 3 years ago

“Fast delivery!”

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Posted 3 years ago

“I couldn’t believe it! There were a few minor pieces missing from a previous order and you sent me a whole new grill. How did you do? Excellent, beyond my wildest imagination. You have my business for life. Management definitely has the customer service mentality. Thank you so much.”

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Posted 3 years ago

“Purchased 2 grills for our guest house. Every durable, easy to clean. Highly recommend.”

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Posted 3 years ago

“Good quality! Timely service”

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Posted 3 years ago

“Great ordering experience. Easily navigated through the web site and found exactly what I wanted. Always updated on the status of my order. Wonderful experience.”

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Posted 3 years ago

“Excellent quality. Easy to put together. Will be great on the Playa. Burning Man, LDRS and many car camping trips will be much cozier! Plus, I am from Memphis!”

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Posted 3 years ago

“Super fast delivery, haven’t opened package yet which arrived in less than a week, thanks a bunch. Can’t wait to try it over our fire pit!!”

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Posted 3 years ago

“Titan Great Outdoors went above and beyond with the level of customer service and the quick/easy resolution of a minor issue.”

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Posted 3 years ago

“Received my new Adjustable Swivel Grill in 3 days! The grill is awesome!”

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Posted 3 years ago

“I ordered several targeting systems and all are extremely easy to assemble and very high quality. 5 stars !”

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Posted 3 years ago

Ash & Ember is rated 4.5 based on 2,858 reviews