Ash & Ember Reviews

Name: Ash & Ember
Address: 3839 Forest Hill Irene Road, 3839 Forest Hill Irene Road, Memphis
Rating: 4.47

4.5 Rating 2,797 Reviews

86 %

of reviewers recommend Ash & Ember

4.5

Based on 2,797 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

(800) 605-8241

Email:

info@ashandemberoutdoors.com

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Ash & Ember 5 star review on 24th September 2024

382

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I couldn’t believe it! There were a few minor pieces missing from a previous order and you sent me a whole new grill. How did you do? Excellent, beyond my wildest imagination. You have my business for life. Management definitely has the customer service mentality. Thank you so much.”

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Posted 2 years ago

“Purchased 2 grills for our guest house. Every durable, easy to clean. Highly recommend.”

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Posted 2 years ago

“Good quality! Timely service”

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Posted 2 years ago

“Great ordering experience. Easily navigated through the web site and found exactly what I wanted. Always updated on the status of my order. Wonderful experience.”

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Posted 2 years ago

“Excellent quality. Easy to put together. Will be great on the Playa. Burning Man, LDRS and many car camping trips will be much cozier! Plus, I am from Memphis!”

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Posted 2 years ago

“Super fast delivery, haven’t opened package yet which arrived in less than a week, thanks a bunch. Can’t wait to try it over our fire pit!!”

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Posted 2 years ago

“Titan Great Outdoors went above and beyond with the level of customer service and the quick/easy resolution of a minor issue.”

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Posted 2 years ago

“Received my new Adjustable Swivel Grill in 3 days! The grill is awesome!”

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Posted 2 years ago

“I ordered several targeting systems and all are extremely easy to assemble and very high quality. 5 stars !”

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Posted 2 years ago

“Order came in perfect condition. Shipping was fast and price was the best out there well pleased with purchase and service .”

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Posted 2 years ago

“Was delivered as promised and in good condition. i have not yet used it.”

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Posted 2 years ago

“staff was knowledgeable and helpful. Fire pit arrived faster than expected. the build quality is great and the fire pit works and looks great.”

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Posted 2 years ago

“Ordering from Titan Great Outdoors was a superb experience. From the moment I placed my order until the time my product was delivered, TGO kept me informed and updated on my order status. And my order arrived very promptly and intact.”

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Posted 2 years ago

“This is the second fire pit I've purchased. You won't find a better product for the money, very sturdy with its viking-like looks. We're on year 3 on the first one and got another for a second location.”

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Posted 2 years ago

“Great transaction”

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Posted 2 years ago

“A great charcoal grill anybody looking for making some kebabs or chicken tikka . It’s sturdy grill and easy to set up.”

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Posted 2 years ago

“Very Happy with my purchase. Very well made.”

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Posted 2 years ago

“Very well built. It is more then I expected. Would recommend to anyone”

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Posted 2 years ago

“The original order came incomplete, but I called Customer Service, and a person took the call quickly and sent a replacement order that was delivered quickly. Great Customer Service!”

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Posted 2 years ago

“Great product and excellent service with the status of the order from purchase to delivery.”

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Posted 2 years ago

Ash & Ember is rated 4.5 based on 2,797 reviews