Ash & Ember Reviews

Name: Ash & Ember
Address: 3839 Forest Hill Irene Road, 3839 Forest Hill Irene Road, Memphis
Rating: 4.47

4.5 Rating 2,797 Reviews

86 %

of reviewers recommend Ash & Ember

4.5

Based on 2,797 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

(800) 605-8241

Email:

info@ashandemberoutdoors.com

Write Your review

Tell us how Ash & Ember made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Ash & Ember 5 star review on 24th September 2024

382

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I looked at all of your Outdoors cooking items all of them are great ,l use my reverse flow vertical smoker for the first time this week end it smoker great holds the proper Temps like l want 👍 👍”

Helpful Report

Posted 2 years ago

“Great product. Extremely happy.”

Helpful Report

Posted 2 years ago

“Quick shop. Packaged well. Quality of grate looks excellent.”

Helpful Report

Posted 2 years ago

“Solid frame and gongs are tough.”

Helpful Report

Posted 2 years ago

“Great Experience- Quick shipping, we’ll made product”

Helpful Report

Posted 2 years ago

“Impressive product. Looking forward to winter and my first fire to check it out.”

Helpful Report

Posted 2 years ago

“Order arrived earlier than projected and is exactly what I had hoped for. The heat shield is sturdy and well made and will be great protection for our deck.”

Helpful Report

Posted 2 years ago

“Easy to order and were delivered fast. I would order from Titan or recommend to anyone.”

Helpful Report

Posted 2 years ago

“I was stunned by how fast my large, heavy fire pit rack made it to me after purchase. 3 days!!! Packed super-securely, too. Oh, and did I mention the price for everything? Much, much lower than I would’ve expected. You hit it out of the park with this experience.”

Helpful Report

Posted 2 years ago

“Nice item, shipping was good.”

Helpful Report

Posted 2 years ago

“Great product and fast shipping. will buy from again.”

Helpful Report

Posted 2 years ago

“Love the Fire Grate!”

Helpful Report

Posted 2 years ago

“Havnt had a chance to inbox them or use them yet because I’m out of town, but I’m very pleased with the quick delivery after my purchase. I’ll certainly look to y’all for future orders!”

Helpful Report

Posted 2 years ago

“Great product. Well built. Fast shipping. Thanks.”

Helpful Report

Posted 2 years ago

“Quick shipping, low prices”

Helpful Report

Posted 2 years ago

“Great product, great communication, fast shipping.”

Helpful Report

Posted 2 years ago

“I was surprised at how quickly the product shipped! What a positive experience for a first-time customer. I'll be back!!!”

Helpful Report

Posted 2 years ago

“Came quickly, looks great, very heavy and sturdy.”

Helpful Report

Posted 2 years ago

“high quality AR500 - 66%. Wiped down the targets with acetone and put a coat of primer/paint on and they are good to go. Right on par with the price of other 66% and can't beat the free shipping.”

Helpful Report

Posted 2 years ago

“The entire transaction has been perfect. The grate is exactly as presented and sturdy.”

Helpful Report

Posted 2 years ago

Ash & Ember is rated 4.5 based on 2,797 reviews