Ash & Ember Reviews

Name: Ash & Ember
Address: 3839 Forest Hill Irene Road, 3839 Forest Hill Irene Road, Memphis
Rating: 4.47

4.5 Rating 2,858 Reviews

86 %

of reviewers recommend Ash & Ember

4.5

Based on 2,858 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

(800) 605-8241

Email:

info@ashandemberoutdoors.com

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Ash & Ember 5 star review on 18th November 2025

383

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Quick delivery, quality product would definitely order from Titan again!!”

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Posted 3 years ago

“My second buy, I retired and moved to Tennessee where I bought the second outdoor ring and use it every week to collect yard debris. Love it”

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Posted 3 years ago

“great service great product well built”

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Posted 3 years ago

“One of the best customer service in the industry. Just at a time when everything is automated , you can still get a live , competent person on the phone.”

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Posted 3 years ago

“thank you for everything great customer service”

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Posted 3 years ago

“Great quality and heavy duty. I haven’t used the fire grate yet bc looks great. I will do more business with u for my outdoor stuff. Thanks”

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Posted 3 years ago

“Very nice wagon wheel fire grate. Heavy duty and high quality.”

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Posted 3 years ago

“Exactly what I needed for my outdoor fire pit. Heavy duty and looks great”

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Posted 3 years ago

“Very good Customer Service, will order again”

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Posted 3 years ago

“Order arrived within a couple of days. This was purchases as a gift to an outdoor enthusiast!”

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Posted 3 years ago

“the delivery timeframe was fast”

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Posted 3 years ago

“Very quick delivery and fits perfectly in our new fire pit!”

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Posted 3 years ago

“This is a beautiful grate. So far so good. And fast shipping also.”

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Posted 3 years ago

“So glad we found Titan! Great products , customer-friendly website, secure packaging, and speedy FREE delivery of our new 44-lb. fire pit grate. We'll surely be back, but in the meantime, we won't hesitate to recommend Titan to others seeking quality outdoor products. Thanks again.”

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Posted 3 years ago

“I was looking for something to protect my Trex deck from my Solo stove and the heat shield is perfect for it. It completely blocks all the heat. I can put my hand under the shield and not feel any heat whatsoever. It was ready to go right out of the box”

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Posted 3 years ago

“Great experience even though it was over the internet”

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Posted 3 years ago

“Good quality, quick delivery”

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Posted 3 years ago

“Very satisfied”

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Posted 3 years ago

“Easy to assemble. It’s the perfect size!”

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Posted 3 years ago

“love the cover”

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Posted 3 years ago

Ash & Ember is rated 4.5 based on 2,858 reviews