Ash & Ember Reviews

Name: Ash & Ember
Address: 3839 Forest Hill Irene Road, 3839 Forest Hill Irene Road, Memphis
Rating: 4.47

4.5 Rating 2,858 Reviews

86 %

of reviewers recommend Ash & Ember

4.5

Based on 2,858 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

(800) 605-8241

Email:

info@ashandemberoutdoors.com

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Ash & Ember 5 star review on 18th November 2025

383

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Arrived quickly and as described. Product works great!”

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Posted 3 years ago

“Item was delivered on time and of great quality”

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Posted 3 years ago

“GREAT QUALITY”

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Posted 3 years ago

“Quick delivery!”

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Posted 3 years ago

“Awesome item. Fit perfect in my new fire pit. Quality construction and fast shipping.”

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Posted 3 years ago

“The order and delivery experiences were excellent. The grate was easy to assemble and of great quality. We are very happy with Titan Great Outdoors all around.”

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Posted 3 years ago

“Fast, problem-free delivery. The product arrived on time and as described.”

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Posted 3 years ago

“Item arrived quickly. It is perfect for bonfire nights. Thank you.”

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Posted 3 years ago

“I put it together very easily on the day I received it, which was 3 days after ordering it online. I seasoned it and gave it a good burn and grilled a few burgers on it. Giving it the real test today with family and friends coming over.”

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Posted 3 years ago

“Easy to assemble. Had first fire within minutes”

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Posted 3 years ago

“Very well made! 4 times the mass of what it replaced! Can’t wait to see it lit up?”

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Posted 3 years ago

“Product looks good so far”

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Posted 3 years ago

“Very happy, free shipping, delivered to my door and ahead of schedule.”

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Posted 3 years ago

“Absolutely amazing. The wagon wheel fire grate was the perfect finishing touch to our outdoor fireplaces! The quality greatly exceeded our expectations!!! Outstanding products!!! Thank you!”

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Posted 3 years ago

“Received real fast!!! Just installed in the fireplace looks like it is going to work great. Not cold enough for a fire yet.”

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Posted 3 years ago

“My fire pit was delivered in two days, which was great and I used it for the first time last night and it worked wonderfully! So happy with my purchase, and I’m sure I’ll have many more years of use, because it is well made and solid. Thanks Titan!”

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Posted 3 years ago

“The fire grate is exactly what we needed and fits into our space perfectly. We were surprised at how quickly we received it!”

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Posted 3 years ago

“Product came in top quality. Would highly recommend purchasing again”

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Posted 3 years ago

“Love It!! works great, puts more heat out into our room.”

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Posted 3 years ago

“Great service and product.”

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Posted 3 years ago

Ash & Ember is rated 4.5 based on 2,858 reviews