Ash & Ember Reviews

Name: Ash & Ember
Address: 3839 Forest Hill Irene Road, 3839 Forest Hill Irene Road, Memphis
Rating: 4.47

4.5 Rating 2,797 Reviews

86 %

of reviewers recommend Ash & Ember

4.5

Based on 2,797 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

(800) 605-8241

Email:

info@ashandemberoutdoors.com

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Ash & Ember 5 star review on 24th September 2024

382

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Very quick delivery and fits perfectly in our new fire pit!”

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Posted 2 years ago

“This is a beautiful grate. So far so good. And fast shipping also.”

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Posted 2 years ago

“So glad we found Titan! Great products , customer-friendly website, secure packaging, and speedy FREE delivery of our new 44-lb. fire pit grate. We'll surely be back, but in the meantime, we won't hesitate to recommend Titan to others seeking quality outdoor products. Thanks again.”

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Posted 2 years ago

“I was looking for something to protect my Trex deck from my Solo stove and the heat shield is perfect for it. It completely blocks all the heat. I can put my hand under the shield and not feel any heat whatsoever. It was ready to go right out of the box”

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Posted 2 years ago

“Great experience even though it was over the internet”

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Posted 2 years ago

“Good quality, quick delivery”

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Posted 2 years ago

“Very satisfied”

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Posted 2 years ago

“Easy to assemble. It’s the perfect size!”

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Posted 2 years ago

“love the cover”

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Posted 2 years ago

“Extremely nice product. Way nicer than I expected and was to my door two days after ordering”

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Posted 2 years ago

“Very well built. Great look too”

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Posted 2 years ago

“Great Job!”

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Posted 2 years ago

“I looked at these and made my mind up I was going to purchase them , and after getting confirmation that my order was recieved , It was just 3 or 4 days they arrived , and although I have used them yet , it seems they are just as advertised , and arrived on time of maybe a littler early,”

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Posted 2 years ago

“This is heavy- duty grill and it is built well. I can't wait to try it out.”

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Posted 2 years ago

“Great product and shipping.”

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Posted 2 years ago

“Nice grill”

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Posted 2 years ago

“Love the spit. Have used it for chicken and lamb and worked great. Also, there’s no better sight then having meat cooking over an open fire!”

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Posted 2 years ago

“It would be better to have the manual website listed on a seperate piece of paper. I didn't see it till struggling with assembly.”

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Posted 2 years ago

“My fire basket shipped immediately and was packaged extremely well for a very heavy cast iron odd-shaped item. It arrived in a timely manner and in perfect condition.”

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Posted 2 years ago

“We ordered a 36" Titan Fire Pit Grate. It was delivered within 4 days. The quality of the grate was beyond our expectations. Heavy duty material and just what we were after. Thank you!”

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Posted 2 years ago

Ash & Ember is rated 4.5 based on 2,797 reviews