Ash & Ember Reviews

Name: Ash & Ember
Address: 3839 Forest Hill Irene Road, 3839 Forest Hill Irene Road, Memphis
Rating: 4.47

4.5 Rating 2,858 Reviews

86 %

of reviewers recommend Ash & Ember

4.5

Based on 2,858 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

(800) 605-8241

Email:

info@ashandemberoutdoors.com

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Ash & Ember 5 star review on 18th November 2025

383

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Love our Titan firepit. It is just the right size for a warm roaring fire in our new stone patio area.”

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Posted 3 years ago

“Received products as described and expected, Titan Great Outdoors has been a great source for our door living needs!”

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Posted 3 years ago

“Excellent service and product.”

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Posted 3 years ago

“Quality product, fast shipping, great price.”

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Posted 3 years ago

“The product was great and the shipping was fast”

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Posted 3 years ago

“This heat shield works exactly as described! We were able to enjoy our Breeo on our lawn without any issues. It’s built like a tank, high quality. I was surprised it was two separate parts. Not at all an issue, just didn’t expect that. It actually makes carrying it easier. I’m grateful for this product especially since it’s the only one I could find that does what I needed.”

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Posted 3 years ago

“The customer service was very helpful and the product shipped quickly. I have to say the overall quality and fit was excellent and assembly was a snap. Great product.”

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Posted 3 years ago

“This is a high quality wagon wheel fire pit grate. I know we will have years of enjoyment using it. Simple to order, easy to get around the website and it shipped to us quickly!”

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Posted 3 years ago

“Easy to order online. Shipping was fast! Love the outdoor fire pit. I have already referred this company to friends and family and one friend has already ordered their very own firepit. Will order from this company again.”

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Posted 3 years ago

“The order came in less than a week. That is very unusual.”

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Posted 3 years ago

“Fair price, quick delivery, well made.”

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Posted 3 years ago

“Good awesome”

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Posted 3 years ago

“Great product, well made heavy duty,highly recommend this product”

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Posted 3 years ago

“Arrived really quickly. Easy to assemble. Extremely well made.”

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Posted 3 years ago

“Arrived so fast! Sturdy and works great! I used it right away and after about 30mins the heat coming off the back reflector was nice and toasty. Definitely noticed a difference in the room as a whole and I used less wood.”

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Posted 3 years ago

“Great fire pit bowl. Fast shipping.”

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Posted 3 years ago

“TGO continues to deliver. Just received scratch n dent blackstone griddle cover and it's awesome.”

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Posted 3 years ago

“I haven't used the firepit grate yet, but it looks to be a very well-made product. Shipping was fast and free, a big plus. Titan stayed in touch throughout the delivery. A-plus, so far!”

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Posted 3 years ago

“Great product does exactly what we wanted! Have already recommended to friends.”

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Posted 3 years ago

“Good product”

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Posted 3 years ago

Ash & Ember is rated 4.5 based on 2,858 reviews