Ash & Ember Reviews

Name: Ash & Ember
Address: 3839 Forest Hill Irene Road, 3839 Forest Hill Irene Road, Memphis
Rating: 4.47

4.5 Rating 2,858 Reviews

86 %

of reviewers recommend Ash & Ember

4.5

Based on 2,858 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

(800) 605-8241

Email:

info@ashandemberoutdoors.com

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Ash & Ember 5 star review on 18th November 2025

383

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Very pleased with the products and the shipping was great. Thanks”

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Posted 3 years ago

“product is well made and worth the money.”

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Posted 3 years ago

“Solid product. Fast free shipping.”

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Posted 3 years ago

“Fits like a glove and looks great!”

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Posted 3 years ago

“Very nice to receive emails regarding my order. I knew everything thing that was going on with my order. Packing for my fire ring was top notch.”

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Posted 3 years ago

“Great item!”

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Posted 3 years ago

“good service”

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Posted 3 years ago

“I ordered on a Monday night at 7:00ct and received my order on Thursday morning. The package was to be for 4 gongs but only 3 were in the package. I called service and the repersentative immediatelly placed a remplacement order and it arrived on Saturday morning. The wrong package was picked up on Friday. This was great service and the price was within my range. I will be putting them up today (Monday) and shooting on them this afternoon.”

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Posted 3 years ago

“Exceeded expectations”

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Posted 3 years ago

“Ordered on a Thursday, received it on Friday. Fantastic.”

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Posted 3 years ago

“Received product as advertised👍🏻”

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Posted 3 years ago

“Very impressed with our grate and more impressed with the efficiency of Titan Great Outdoors. Our order arrived two days after ordering ( more efficient than Amazon Prime). We will definitely order again”

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Posted 3 years ago

“Good service, quick delivery!”

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Posted 3 years ago

“Very nice bbq grill thanks”

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Posted 3 years ago

“That is a solid product.!”

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Posted 3 years ago

“Fantastic delivery, even better product. Looking forward to getting to use it this weekend. Highly reccomend it!”

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Posted 3 years ago

“Looks great. Fits perfect. Can’t wait to use it. Thanks.”

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Posted 3 years ago

“Representative was very helpful”

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Posted 3 years ago

“Customer service associate is a 5 star emp;oyee”

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Posted 3 years ago

“This fire pit grate is very well made. Shipping was fast and I would highly recommend Titan.”

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Posted 3 years ago

Ash & Ember is rated 4.5 based on 2,858 reviews