Ash & Ember Reviews

Name: Ash & Ember
Address: 3839 Forest Hill Irene Road, 3839 Forest Hill Irene Road, Memphis
Rating: 4.47

4.5 Rating 2,886 Reviews

86 %

of reviewers recommend Ash & Ember

4.5

Based on 2,886 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

(800) 605-8241

Email:

info@ashandemberoutdoors.com

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Ash & Ember 5 star review on 18th November 2025

383

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Fast shipping and amazing products”

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Posted 3 years ago

“This is exactly what we were looking for in a fire ring. We plan on many years of sitting by the fire safely contained in a Titan fire ring.”

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Posted 3 years ago

“Griddle was missing but after contacting Titan Great Outdoors the missing parts were promptly delivered the next day. Great quality”

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Posted 3 years ago

“This is one badass log holder. It is very well constructed. It is so much stronger than any other log holder I have ever owned. Do not waste your money, buy this one and it will be the last one you will ever buy!”

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Posted 3 years ago

“Great site with a great product.”

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Posted 3 years ago

“Very nice sturdy item. Solid and heavy!”

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Posted 3 years ago

“Arrived quickly and as described. Product works great!”

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Posted 3 years ago

“Item was delivered on time and of great quality”

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Posted 3 years ago

“GREAT QUALITY”

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Posted 3 years ago

“Quick delivery!”

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Posted 3 years ago

“Awesome item. Fit perfect in my new fire pit. Quality construction and fast shipping.”

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Posted 3 years ago

“The order and delivery experiences were excellent. The grate was easy to assemble and of great quality. We are very happy with Titan Great Outdoors all around.”

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Posted 3 years ago

“Fast, problem-free delivery. The product arrived on time and as described.”

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Posted 3 years ago

“Item arrived quickly. It is perfect for bonfire nights. Thank you.”

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Posted 3 years ago

“I put it together very easily on the day I received it, which was 3 days after ordering it online. I seasoned it and gave it a good burn and grilled a few burgers on it. Giving it the real test today with family and friends coming over.”

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Posted 3 years ago

“Easy to assemble. Had first fire within minutes”

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Posted 3 years ago

“Very well made! 4 times the mass of what it replaced! Can’t wait to see it lit up?”

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Posted 3 years ago

“Product looks good so far”

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Posted 3 years ago

“Very happy, free shipping, delivered to my door and ahead of schedule.”

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Posted 3 years ago

“Absolutely amazing. The wagon wheel fire grate was the perfect finishing touch to our outdoor fireplaces! The quality greatly exceeded our expectations!!! Outstanding products!!! Thank you!”

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Posted 3 years ago

Ash & Ember is rated 4.5 based on 2,886 reviews