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Ash & Ember Reviews

4.5 Rating 2,858 Reviews
86 %
of reviewers recommend Ash & Ember
4.5
Based on 2,858 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 89%
Accurate And Undamaged Orders
Greater than 87%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.1 out of 5
Returns & Refunds
Returns Process
Could Be Better
Read Ash & Ember Reviews
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Phone:

(800) 605-8241

Email:

info@ashandemberoutdoors.com

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Ash & Ember 5 star review on 18th November 2025
Shawn
Ash & Ember 5 star review on 18th September 2025
Julie W
Ash & Ember 5 star review on 24th September 2024
Robert S
Ash & Ember 5 star review on 30th August 2024
Jeffrey N
Ash & Ember 5 star review on 27th August 2024
John K
Ash & Ember 5 star review on 26th August 2024
Neil W
Ash & Ember 5 star review on 20th August 2024
Anonymous
383
Anonymous
Anonymous  // 01/01/2019
My grandson loves the fire pit he likes making hotdogs over it
Helpful Report
Posted 3 years ago
This is a heavy-duty fire pit grate. Welds appear solid. Going to christen it this weekend.
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Posted 3 years ago
Amazing product for the price. Great quality well packed and easy to use
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Posted 3 years ago
I bought a rotisserie that is a perfect fit for my brick bbq. It will greatly enhance our culinary repertoire. Unfortunately it came short several parts but the Titan team immediately rectified the situation. Very good customer service.
Helpful Report
Posted 3 years ago
I'm very impressed with this well-built and shipped right away. Thanks kd
Helpful Report
Posted 3 years ago
Shipped fast. Product was as it was supposed to be. Loved these targets so much walked straight in the house and ordered more.
Helpful Report
Posted 3 years ago
I love your fire pit!
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Posted 3 years ago
We were so pleased with our last lounge chair that we bought another one. The fit and finish of the pieces are excellent and assembly was not difficult, it took about 45 minutes altogether. The dowels do not go all the way in on the footstool so they needed to be sawn flush. This requires care to make sure not to scratch the footstool legs; we used a small Japanese flush cut finish saw, which is not an expensive tool.
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Posted 3 years ago
The fire pit looks great and when it gets cooler outside I’ll try a fire
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Posted 3 years ago
great product
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Posted 3 years ago
Just excitley what I wanted And it fit perfect Thank you
Helpful Report
Posted 3 years ago
Titan Great Outdoors provides great products at affordable cost
Helpful Report
Posted 3 years ago
My item was delivered very promptly . I haven’t got to use it yet but hopefully this weekend .
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Posted 3 years ago
The online ordering was easy and the items arrived quickly!
Helpful Report
Posted 3 years ago
Great product!
Helpful Report
Posted 3 years ago
Excellent product for a good price! I bought a grate for our new fire ring and am very pleased with it. I had a bit of trouble with the website (it kept rejecting my slightly odd address) but found a work-around with help of customer service.
Helpful Report
Posted 3 years ago
Great bowl
Helpful Report
Posted 3 years ago
excellent customer service and product
Helpful Report
Posted 3 years ago
Amazing quality and service. Absolutely recommend!!
Helpful Report
Posted 3 years ago
Exactly what I wanted and was quick delivery
Helpful Report
Posted 3 years ago
Ash & Ember is rated 4.5 based on 2,858 reviews