Ash & Ember Reviews

Name: Ash & Ember
Address: 3839 Forest Hill Irene Road, 3839 Forest Hill Irene Road, Memphis
Rating: 4.47

4.5 Rating 2,797 Reviews

86 %

of reviewers recommend Ash & Ember

4.5

Based on 2,797 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

(800) 605-8241

Email:

info@ashandemberoutdoors.com

Write Your review

Tell us how Ash & Ember made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Ash & Ember 5 star review on 24th September 2024

382

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“arrived very quickly and was easy to assemble”

Helpful Report

Posted 3 years ago

“Great product and company. Purchased my blackstone cover at the "scratch and sent" price, but I cannot find a single flaw. It's perfect! Cover was quickly shipped by Titan. FedEx, on the other hand, caused problems as usual, but that's not the fault of the seller.”

Helpful Report

Posted 3 years ago

“Overall A pleasant shopping experience with Titan Great outdoors! A quality product at a reasonable price, fast & free shipping, and easy assembly with a crescent wrench & a little common sense! Have been recommending this fire ring w/grill purchase to my friends! Looking forward to a gathering & a good fire!”

Helpful Report

Posted 3 years ago

“Awesome! First order was not correct but they made it right and fixed the issue...Great Item!”

Helpful Report

Posted 3 years ago

“Product is great and service was better.”

Helpful Report

Posted 3 years ago

“I ordered 2 outdoor grills for my property. One showed up with no issues and I was able to install same day. The second grill was delayed by fedex for one week, and when it did show up in its broken box( done by fedex) I realized I was missing all of the accessories that go with the grill( the side tray, mounting pole, etc.) I reached out to titan and they had my missing items ready for shipping the next day. so all and all I had a good experience .”

Helpful Report

Posted 3 years ago

“The entire process from order to delivery was excellent!”

Helpful Report

Posted 3 years ago

“Cover was very nice but the welding on the handle was sloppy😢”

Helpful Report

Posted 3 years ago

“Recently received my 36" Wagon Wheel Fire Grate. I received some helpful information from Customer Service and ordered the grate at a great price. Delivery was on time and the product is attractive and very well made. I am very pleased with this order.”

Helpful Report

Posted 3 years ago

“Great quality product!”

Helpful Report

Posted 3 years ago

“Ordering was easy and shipping was quick. The item was as described and we’re extremely happy with our purchase.”

Helpful Report

Posted 3 years ago

“it's 100 degrees outside, so no fires have been experienced yet. Fire pit is well made, love the size and design. Anxiously awaiting fall...”

Helpful Report

Posted 3 years ago

“Outstanding product!”

Helpful Report

Posted 3 years ago

“Very happy with the the target. Great quality and price.”

Helpful Report

Posted 3 years ago

“I was skeptical given some of the reviews, but The dueltree arrived as advertised with all pieces. Happy with the purchase and would shop Titan again.”

Helpful Report

Posted 3 years ago

“Great stuff. Love it.”

Helpful Report

Posted 3 years ago

“Website was very easy to navigate. The variety of products offered made my choice a lot simpler since I didn't have to settle for a product that difn't fit all my criteria.”

Helpful Report

Posted 3 years ago

“This order went better than the last. Thank you!”

Helpful Report

Posted 3 years ago

“The wife wanted a charcoal rotisserie grill for the flavor. So for our anniversary, I got her one. She loves it and she now cooks her Filipino food with the hometown flavor and taste.”

Helpful Report

Posted 3 years ago

“2 nd set great deal”

Helpful Report

Posted 3 years ago

Ash & Ember is rated 4.5 based on 2,797 reviews