Ash & Ember Reviews

Name: Ash & Ember
Address: 3839 Forest Hill Irene Road, 3839 Forest Hill Irene Road, Memphis
Rating: 4.47

4.5 Rating 2,858 Reviews

86 %

of reviewers recommend Ash & Ember

4.5

Based on 2,858 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

(800) 605-8241

Email:

info@ashandemberoutdoors.com

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Ash & Ember 5 star review on 18th November 2025

383

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“The Santa Maria-style grill accessory works great! I'm surprised how easy it is to clean too. I was expecting food to stick to it, but that isn't the case. I recommend this product.”

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Posted 3 years ago

“Teak bench was delivered promptly with all the hardware needed.”

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Posted 3 years ago

“Excellent phone customer service. Item in stock and shipped immediately. First experience but will be back.”

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Posted 3 years ago

“Quality material, and quick turn time.”

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Posted 3 years ago

“The product itself is simply designed heavy duty and looks like it will last years. However , the shipping package was falling apart and needs to be re-thought.”

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Posted 3 years ago

“I like the grill with rotisserie I only have two suggestions Increase the length and thickness of the legs Also the motor should have a set point so it doesn’t slide when you take out the shaft”

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Posted 3 years ago

“Great Products, Outstanding Service & Lightning Fast Free Shipping. I am a repeat customer & I have never been disappointed.”

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Posted 3 years ago

“Quick service, easy ordering, the basket rack is great and was easy to install”

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Posted 3 years ago

“Great products at a reasonable price.”

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Posted 3 years ago

“It was what I needed for my titan outdoors grill”

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Posted 3 years ago

“Great product. Very please with guick delivery”

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Posted 3 years ago

“Great fire ring!”

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Posted 3 years ago

“These paddles are great! Just what I needed to make my dueling tree. Price was also great and fast shipping. Thank You!!!”

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Posted 3 years ago

“The shipping was very fast. I have not put the planter together yet but I love the Corten steel and it has a very solid weight to it.”

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Posted 3 years ago

“Awesome quality!! Highly recommend”

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Posted 3 years ago

“Product is great, everything is perfect for my friend.”

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Posted 3 years ago

“Don’t leave many reviews but my experience was outstanding. The wagon wheel grate we ordered is really solid and well built. It came lightning fast and was well packaged.”

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Posted 3 years ago

“Excellent shipping & delivery times”

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Posted 3 years ago

“Ordered a 45 lb round 24" diameter BBQ griddle on June 29th. Item arrived 48 hours later on July 1st, just in time for Independence Day weekend BBQ! FREE SHIPPING. How do they do it??? I don't know.”

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Posted 3 years ago

“Very pleased with order tracking and delivery of the product. Product met my expectations”

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Posted 3 years ago

Ash & Ember is rated 4.5 based on 2,858 reviews