Ash & Ember Reviews

Name: Ash & Ember
Address: 3839 Forest Hill Irene Road, 3839 Forest Hill Irene Road, Memphis
Rating: 4.47

4.5 Rating 2,858 Reviews

86 %

of reviewers recommend Ash & Ember

4.5

Based on 2,858 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

(800) 605-8241

Email:

info@ashandemberoutdoors.com

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Ash & Ember 5 star review on 18th November 2025

383

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Delivered quickly and a well made, beautiful product.”

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Posted 1 year ago

“Very easy buying process, and they packaged and shipped my order right away, i was impressed”

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Posted 1 year ago

“Excellent quality and craftsmanship. I am very happy with my purchase. I would recommend to my friends and family”

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Posted 1 year ago

“Great fire pit grate, very strong and well made”

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Posted 1 year ago

“Perfect product and delivery”

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Posted 1 year ago

“Found what I needed and shipped relatively fast.”

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Posted 1 year ago

“Love my new pan!”

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Posted 1 year ago

“Great products. Great service.”

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Posted 1 year ago

“I am enjoying your products…thank you…well made as advertised.”

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Posted 1 year ago

“Awesome product. One of the better constructions my husband and I have seen. Awesome product Titan.”

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Posted 1 year ago

“Great response to issue. Loved the customer service.”

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Posted 1 year ago

“We bought the heavy duty 28.5" campfire pit grate. It's perfect for our fire pit! AND it is heavy duty”

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Posted 1 year ago

“Easy order- on time delivery”

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Posted 1 year ago

“Good to work wiyh”

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Posted 1 year ago

“Excelente producto facil de ensamblar con materiales de primera estable sólido superó las expectativas que tenía Gracias 100/100 recomendable”

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Posted 1 year ago

“Perfect! Thank you. It was a pleasure to do business with your team!”

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Posted 1 year ago

“Very good product for the price point offered… unit is all stainless steel and heavy ( I purchased the large sized ). I’ve only done one test burn and as it gets hotter, it will get the secondary burn through the vent holes at which point there is very little smoke. However I set the unit directly on the lawn and when all is said & done, it got hot enough to burn my grass. May try setting it on masonry bricks to see if that will help. Very pleased with the purchase. Only negative is it was slightly dented in two spots from damage during transit. Not sure if additional packaging would help as the large size is a beast. Overall: 5 stars to Ash & Ember”

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Posted 1 year ago

“Love the chairs. Good, solid chairs at a great price. Putting them together was a little bit of a challenge, we had some trouble with the wooden dowels splitting but we persevered. They look great on my porch.”

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Posted 1 year ago

“Have not used it yet….but looks well made. Good welds. Securely packed for shipping at appropriate 20 lbs.”

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Posted 1 year ago

“Minimum 10 characters”

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Posted 1 year ago

Ash & Ember is rated 4.5 based on 2,858 reviews