Ash & Ember Reviews

Name: Ash & Ember
Address: 3839 Forest Hill Irene Road, 3839 Forest Hill Irene Road, Memphis
Rating: 4.47

4.5 Rating 2,858 Reviews

86 %

of reviewers recommend Ash & Ember

4.5

Based on 2,858 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

(800) 605-8241

Email:

info@ashandemberoutdoors.com

Write Your review

Tell us how Ash & Ember made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Ash & Ember 5 star review on 18th November 2025

383

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Ordered the driftwood Adirondack rocking chairs with matching table for my son and his wife as a wedding gift and they love them. They were easy to assemble and the quality is excellent for their Florida weather. I would recommend these beautiful chairs to anyone. They shipped and arrived as scheduled.”

Helpful Report

Posted 2 years ago

“Exceptional service! Ordered on Wednesday and delivered on Friday....amazing! Product is great! I would order from them again in a heartbeat! Thank you!”

Helpful Report

Posted 2 years ago

“Good service.”

Helpful Report

Posted 2 years ago

“Great value compared to Amazon options.”

Helpful Report

Posted 2 years ago

“Very well made, heavy duty grate. Excellent packaging. Very happy with the purchase.”

Helpful Report

Posted 2 years ago

“This was my second time ordering from Ash & Ember. My order shipped quickly and Was delivered a few day afterwards by FedEx Freight with good communication. Only issue was driver had no way to move the heavy pallet from the bottom of our drive to the top, so I had to help him carry the individual boxes (some large and heavy) up the driveway. But it was free delivery. Still overall good experience and will buy from them again.”

Helpful Report

Posted 2 years ago

“Looks like great construction”

Helpful Report

Posted 2 years ago

“Everything came on time and was made well.”

Helpful Report

Posted 2 years ago

“Easy purchase fastdelivery”

Helpful Report

Posted 2 years ago

“Very happy”

Helpful Report

Posted 2 years ago

“My griddle cover looks beautiful and was packaged very well!”

Helpful Report

Posted 2 years ago

“The grille and grate arrived in good condition and on time. Both work “grate”. :)”

Helpful Report

Posted 2 years ago

“Kamado System (grates & deflector) came well-packaged and at an excellent price.”

Helpful Report

Posted 2 years ago

“Excellence!!!”

Helpful Report

Posted 2 years ago

“Product arrived ahead of schedule, was as described works great for my fire pit”

Helpful Report

Posted 2 years ago

“Communication is key, and Titan Outdoors exceeded any expectations in that regard! Even the delivery team communicated well with me to be sure they knew directions to my home. I also received my fire bowl sooner than I was expecting, and it is fabulous!”

Helpful Report

Posted 2 years ago

“We love the grate for our fire pit. Excellent quality.”

Helpful Report

Posted 2 years ago

“The grill is installed. The Titan team was over the top helping me get the shipment. Thanks so much. Mason Epperly”

Helpful Report

Posted 2 years ago

“Very reasonably priced target stand and I'm very impressed with the quality. Super fast shipping too. Only downside is it didn't include the bolts to mount the legs for some reason.”

Helpful Report

Posted 2 years ago

“Fast delivery, great product”

Helpful Report

Posted 2 years ago

Ash & Ember is rated 4.5 based on 2,858 reviews