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Ash & Ember Reviews

4.5 Rating 3,199 Reviews
87 %
of reviewers recommend Ash & Ember
4.5
Based on 3,199 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
Greater than 86%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Read Ash & Ember Reviews
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Phone:

(800) 605-8241

Email:

info@ashandemberoutdoors.com

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Ash & Ember 5 star review on 15th October 2026
Amy P
Ash & Ember 5 star review on 18th November 2025
Shawn
Ash & Ember 5 star review on 18th September 2025
Julie W
Ash & Ember 5 star review on 24th September 2024
Robert S
Ash & Ember 5 star review on 30th August 2024
Jeffrey N
Ash & Ember 5 star review on 27th August 2024
John K
Ash & Ember 5 star review on 26th August 2024
Neil W
384
Anonymous
Anonymous  // 01/01/2019
“Very solid piece. Great packaging”
Helpful Report
Posted 2 years ago
“Well made should last many years”
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Posted 2 years ago
“Fast shipping. So far great product.”
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Posted 2 years ago
“I was excited to get this open fire santa maria. Great build quilt, heavy steal. The next level up was 1499.00 I figured I would try the smaller one and take a chance on a company I don't know much about. Then a couple weeks later the larger model is 40% off! Bummer, would have went with that. 900 for that is a fantastic deal. The smaller version is of good quality and at that price point a great deal in itself. Additionally there are zero instructions to build. Not very difficult, however I have 2 steel bars I have absolutley no clue where to put or what they are for.”
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Posted 2 years ago
“Fast delivery very happy with product will order more stuff in the future thanks”
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Posted 2 years ago
“Product as advertised. Solid craftsmanship and fits perfectly on my 30” Camp Chef Flat Top Grill. Quick delivery, too. Would definitely order again.”
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Posted 2 years ago
“This cover is very well made and looks amazing on my Blackstone grill.”
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Posted 2 years ago
“Delivered on time; product exceeded expectations as to quality. Packed so well it seemed like my grandfather had shipped me a family heirloom.”
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Posted 2 years ago
“Everything was great. You are a very professional company.”
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Posted 2 years ago
“Excellent site”
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Posted 2 years ago
“Fast shipping! Competitive price! Will buy again from ash & ember!”
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Posted 2 years ago
“The order status was updated regularly and arrived when predicted in perfect condition and as described.”
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Posted 2 years ago
“We would purchase from you again. Delivery was timely and our product was packaged very well.”
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Posted 2 years ago
“Outstanding purchase, this fire pit will last a lifetime. They had a very slight issue with my discount applied and customer service took care of it immediately. I’m very satisfied with this store and I would definitely use them again. If they made a steel lid for the 29 inch bowl I would buy it in a heartbeat.”
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Posted 2 years ago
“Beautiful table. Easy to assemble”
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Posted 2 years ago
“Love , Love , Love my beautiful new round deck table !!! Worth the wait”
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Posted 2 years ago
“Fast ship”
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Posted 2 years ago
“Love my new grill.”
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Posted 2 years ago
“The welds are a little rough, and it was a little bit wider than my blackstones’ top, but overall it works great and a good overall value for the price.”
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Posted 2 years ago
“You’re product is of great quality very impressed”
Helpful Report
Posted 2 years ago
Ash & Ember is rated 4.5 based on 3,199 reviews