Ash & Ember Reviews

Name: Ash & Ember
Address: 3839 Forest Hill Irene Road, 3839 Forest Hill Irene Road, Memphis
Rating: 4.47

4.5 Rating 2,794 Reviews

86 %

of reviewers recommend Ash & Ember

4.5

Based on 2,794 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

(800) 605-8241

Email:

info@ashandemberoutdoors.com

Write Your review

Tell us how Ash & Ember made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Ash & Ember 5 star review on 11th June 2025

383

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I'm very happy with the product. Scratched and dent is what I purchased. Two thumbs up 👍👍”

Helpful Report

Posted 1 year ago

“Great product and service”

Helpful Report

Posted 1 year ago

“Quick delivery.”

Helpful Report

Posted 1 year ago

“I’ve had it only for 2 weeks but so far so good. Delivery was on time. Unpacking and setting up table was very straightforward. It’s heavy and well made. I like it better than my other teal table that I bought from another company. This one is so perfect for my pool area. I’ve gotten a lot of compliments already. The price was more reasonable than the others I’ve researched. It fits 6 chairs just fine. I love it! If you’re thinking about buying this table, don’t hesitate, just buy it!”

Helpful Report

Posted 1 year ago

“The fire pit is a prefect size. I like it has handles on the pit has well works out great.”

Helpful Report

Posted 1 year ago

“I had received a damaged table. I sent photos of the table to show the imperfections. I had already deconstructed the box and put it in my recycle bin so I didn't know how I was going to return the damage table. I was sent a new table and was able to use the box and packaging material to return the damaged table. FedEx picked it up to ship it back. Problem Solved! I like the treatment I received.”

Helpful Report

Posted 1 year ago

“Easy to order and fast delivery!”

Helpful Report

Posted 1 year ago

“Love it quality and craftsmanship”

Helpful Report

Posted 1 year ago

“Customer satisfaction for Titan GO is topnotch! A little hiccup at the shipment but it was resolved quickly and with pride. The 32 inch Hemisphere fire pit has every detail of an excellent product that will last a long time. Very happy that I found and decided to purchase this product of Titan, and saved a bunch by buying direct from them.”

Helpful Report

Posted 1 year ago

“Great chairs! I started off with buying two because I wanted to see what the quality was like at that price point. Quality is great and chairs were easy to assemble. I immediately bought 2 more that are arriving today!”

Helpful Report

Posted 1 year ago

“Quality product, delivered on time.”

Helpful Report

Posted 1 year ago

“Received order promptly and in great condition”

Helpful Report

Posted 1 year ago

“I was satisfied with the whole process”

Helpful Report

Posted 1 year ago

“Very pleased with the 30-inch grate. Appreciate the quick response on the shipping damage.”

Helpful Report

Posted 1 year ago

“Great experience from order, to delivery and follow up after delivery! Quality product! Highly recommend!”

Helpful Report

Posted 1 year ago

“The best grill!”

Helpful Report

Posted 1 year ago

“So far everyone very professional, item arrived cracked and insurance from route was breeze”

Helpful Report

Posted 1 year ago

“quick turnaround on the product. Received the product in an impressively short period of time. Well designed product and very easy to assemble.”

Helpful Report

Posted 1 year ago

“Good Job! Very Pleased”

Helpful Report

Posted 1 year ago

“Just as ordered being as heavy as it is it arrived in excellent condition”

Helpful Report

Posted 1 year ago

Ash & Ember is rated 4.5 based on 2,794 reviews