Ash & Ember Reviews

Name: Ash & Ember
Address: 3839 Forest Hill Irene Road, 3839 Forest Hill Irene Road, Memphis
Rating: 4.47

4.5 Rating 2,858 Reviews

86 %

of reviewers recommend Ash & Ember

4.5

Based on 2,858 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

(800) 605-8241

Email:

info@ashandemberoutdoors.com

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Ash & Ember 5 star review on 18th November 2025

383

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I have made my first cook : ribs. Taste good. I order because my friend always complain that they have to seat with a sausage stick and cook. I haven't try sausage yet, but it looks like going to do a good job.”

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Posted 2 years ago

“Fast shipping. Excellent quality product. We added wheels to the fire pit shield. Very happy!”

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Posted 2 years ago

“Was so excited when it arrived. It looks great! The quality is impressive, very heavy well made. I really wanted the wagon wheel style, but out of size I needed. So i went with the round, so glad I decided to take a chance. Im happy, Iits been hot! I havnt used it yet, but im ready for fall marshmallows.”

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Posted 2 years ago

“Quick delivery, easy assembly and working great”

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Posted 2 years ago

“Eat to order and to medicated the website. Fast shipping!”

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Posted 2 years ago

“The 28" cover for my blackstone fit great and looks fantastic Fast shipping too”

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Posted 2 years ago

“Good quality. Fast Delivery”

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Posted 2 years ago

“First item was never shipped. Company representative was quick to respond to inquiry, investigate and arrange shipment of replacement item. Item was quickly shipped and happily received. Thank you for your prompt resolution!”

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Posted 2 years ago

“Exactly what we needed”

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Posted 2 years ago

“fast delivery and good product 5 star already recommended your site to some of my friends only problem was stickers were smashed between the gongs”

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Posted 2 years ago

“I have to say I’m very pleased with the timely manner I received the 25w stainless steel charcoal, rotisserie. Was not dented or scratch, thank You. It’s well worth the price thus far.”

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Posted 2 years ago

“Heavy duty Titan products! Love it!”

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Posted 2 years ago

“The quality of the cast iron open fire cooking grates are sexxxxxxy.”

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Posted 2 years ago

“great product, sturdy, hefty and very efficient order and shipping service.”

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Posted 2 years ago

“Love the grill and arrived quickly!”

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Posted 2 years ago

“Great product and speedy delivery!”

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Posted 2 years ago

“Excellent service and quality product”

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Posted 2 years ago

“Arrived broken but Titan rectified it very quickly and sent a new one. Good sturdy quality”

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Posted 2 years ago

“THANK YOU FOR RESOLVING THE SHORTAGE ISSUE SO QUICKLY”

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Posted 2 years ago

“I purchased the 36in round fire pit grate. It came quickly; it's heavy and looks to be solid. It's welded all around including the legs. Just what I was looking for. A few other reviews mentioned about the packaging. Given the size and weight, it didn't surprise me. Although the package was banged up, the grate was in good shape. Shipping was quick and trackable.”

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Posted 2 years ago

Ash & Ember is rated 4.5 based on 2,858 reviews