Ash & Ember Reviews

Name: Ash & Ember
Address: 3839 Forest Hill Irene Road, 3839 Forest Hill Irene Road, Memphis
Rating: 4.47

4.5 Rating 2,795 Reviews

86 %

of reviewers recommend Ash & Ember

4.5

Based on 2,795 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

(800) 605-8241

Email:

info@ashandemberoutdoors.com

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Ash & Ember 5 star review on 11th June 2025

383

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Great service, extremely happy with product!”

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Posted 1 year ago

“Great price and great customer service. I ordered the 28” wagon wheel grate and it shipped quick and arrived in perfect condition in a solid well packed and reinforced box. Top notch!”

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Posted 1 year ago

“Great product very well-made shipping came very quick”

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Posted 1 year ago

“Fast delivery. Slightly damaged on the top, but not worth sending back.”

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Posted 1 year ago

“Bought bent and dent spit. It performed flawlessly. We roasted a suckling pig 87 lb live weight. And every single person loved it and the spit. Needless to say many more to come. Can’t wait. Bought one on Amazon and it was horrible. It didn’t work so I returned it and googled best spits and you were in the top 10. All you had left was bent and dent so we took a chance ad I’m glad I did. I save a bunch of money and had an amazing product.”

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Posted 1 year ago

“Fast delivery”

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Posted 1 year ago

“Awesome Product. Essy to put together and solid materials.”

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Posted 1 year ago

“Great product”

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Posted 1 year ago

“easy online purchase, price decent,very quick delivery,nice quality and design!”

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Posted 1 year ago

“Extremely easy to order and prompt delivery.”

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Posted 1 year ago

“Excellent quality and better than I expected. Great customer service.”

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Posted 1 year ago

“My first shipment came damaged and Titan was quick to replace my damaged teak table. The second table was in great shape.”

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Posted 1 year ago

“Great fire pit! Shipped quickly and one easy to assemble.”

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Posted 1 year ago

“The grate is perfect and well constructed.”

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Posted 1 year ago

“Very happy with the quality of the grills.”

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Posted 1 year ago

“The fire pit grate is very well made and we’re very happy with our purchase. Delivery was as promised.”

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Posted 1 year ago

“Good solid product!”

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Posted 1 year ago

“Shipment arrived in timely manner and was of high quality.”

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Posted 1 year ago

“Had a crack in the first cauldron I received. Took pictures of the cracked cauldron and the condition of the box it came in and texted them to customer service. Two days later I had the replacement cauldron in one piece. SUPER SERVICE!”

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Posted 1 year ago

“The forks for the spit look great. Have not used them yet”

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Posted 1 year ago

Ash & Ember is rated 4.5 based on 2,795 reviews