Ash & Ember Reviews

Name: Ash & Ember
Address: 3839 Forest Hill Irene Road, 3839 Forest Hill Irene Road, Memphis
Rating: 4.47

4.5 Rating 2,796 Reviews

86 %

of reviewers recommend Ash & Ember

4.5

Based on 2,796 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

(800) 605-8241

Email:

info@ashandemberoutdoors.com

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Ash & Ember 5 star review on 11th June 2025

383

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“very easy to order what we need”

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Posted 2 years ago

“The fire pit grate quality and price were amazing. A perfect final touch to our dream fire pit!”

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Posted 2 years ago

“Great selection of products and fantastic communication regarding shipping. Will go to Titan Great Outdoors next time I’m looking for outdoor products.”

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Posted 2 years ago

“Solidly made. Grill is easy to remove and install on the fly. Just what we needed for our backyard. Quick shipping with no issues. We look forward to using it.”

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Posted 2 years ago

“Purchased a set of steel shooting targets for half the price that was on Amazon. Great communication, and fast shipping. Highly recommend.”

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Posted 2 years ago

“Great product and fast delivery”

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Posted 2 years ago

“Product arrive on time and product wuality looks very good. Have not used it yet but looking forward to cooler nights so we can use the firepit.”

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Posted 2 years ago

“Beautiful and easy to put together!”

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Posted 2 years ago

“As was advertised”

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Posted 2 years ago

“Great product”

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Posted 2 years ago

“I just purchased my 3rd fire grate and they are still awesome!!! Don't throw your money away at the big box stores. Do it once and do it right the first time.”

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Posted 2 years ago

“The 28” fire grate is well built. It gets the flame higher in our fire pit, which is fairly deep. It also lets the air get under the fire.”

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Posted 2 years ago

“Great grill. Delivered successfully in good shape. My husband absolutely loves it.”

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Posted 2 years ago

“All as describe. Thank you. Also eas fast too”

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Posted 2 years ago

“Whole experience has been great. Including a great product.”

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Posted 2 years ago

“Very well made.”

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Posted 2 years ago

“Great products”

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Posted 2 years ago

“great service, handle delivery issues in a timely manner Thank You”

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Posted 2 years ago

“I bought the wagon wheel grate for my fire pit it is well made. Very happy with this purchase. Great price as well !”

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Posted 2 years ago

“Works great, well built”

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Posted 2 years ago

Ash & Ember is rated 4.5 based on 2,796 reviews