Ash & Ember Reviews

Name: Ash & Ember
Address: 3839 Forest Hill Irene Road, 3839 Forest Hill Irene Road, Memphis
Rating: 4.47

4.5 Rating 2,858 Reviews

86 %

of reviewers recommend Ash & Ember

4.5

Based on 2,858 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

(800) 605-8241

Email:

info@ashandemberoutdoors.com

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Ash & Ember 5 star review on 18th November 2025

383

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Great chairs! I started off with buying two because I wanted to see what the quality was like at that price point. Quality is great and chairs were easy to assemble. I immediately bought 2 more that are arriving today!”

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Posted 2 years ago

“Quality product, delivered on time.”

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Posted 2 years ago

“Received order promptly and in great condition”

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Posted 2 years ago

“I was satisfied with the whole process”

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Posted 2 years ago

“Very pleased with the 30-inch grate. Appreciate the quick response on the shipping damage.”

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Posted 2 years ago

“Great experience from order, to delivery and follow up after delivery! Quality product! Highly recommend!”

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Posted 2 years ago

“The best grill!”

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Posted 2 years ago

“So far everyone very professional, item arrived cracked and insurance from route was breeze”

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Posted 2 years ago

“quick turnaround on the product. Received the product in an impressively short period of time. Well designed product and very easy to assemble.”

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Posted 2 years ago

“Good Job! Very Pleased”

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Posted 2 years ago

“Just as ordered being as heavy as it is it arrived in excellent condition”

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Posted 2 years ago

“Great service, extremely happy with product!”

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Posted 2 years ago

“Great price and great customer service. I ordered the 28” wagon wheel grate and it shipped quick and arrived in perfect condition in a solid well packed and reinforced box. Top notch!”

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Posted 2 years ago

“Great product very well-made shipping came very quick”

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Posted 2 years ago

“Fast delivery. Slightly damaged on the top, but not worth sending back.”

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Posted 2 years ago

“Bought bent and dent spit. It performed flawlessly. We roasted a suckling pig 87 lb live weight. And every single person loved it and the spit. Needless to say many more to come. Can’t wait. Bought one on Amazon and it was horrible. It didn’t work so I returned it and googled best spits and you were in the top 10. All you had left was bent and dent so we took a chance ad I’m glad I did. I save a bunch of money and had an amazing product.”

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Posted 2 years ago

“Fast delivery”

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Posted 2 years ago

“Awesome Product. Essy to put together and solid materials.”

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Posted 2 years ago

“Great product”

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Posted 2 years ago

“easy online purchase, price decent,very quick delivery,nice quality and design!”

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Posted 2 years ago

Ash & Ember is rated 4.5 based on 2,858 reviews