Ash & Ember Reviews

Name: Ash & Ember
Address: 3839 Forest Hill Irene Road, 3839 Forest Hill Irene Road, Memphis
Rating: 4.47

4.5 Rating 2,858 Reviews

86 %

of reviewers recommend Ash & Ember

4.5

Based on 2,858 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

(800) 605-8241

Email:

info@ashandemberoutdoors.com

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Ash & Ember 5 star review on 18th November 2025

383

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I am more than completely satisfied with my purchase. The adage: “You get what you pay for” has never been more evident to me than after doing business with Titan. The product exceeds my expectations in both quality and craftsmanship. Well done. I will be a repeat customer. Thank you.”

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Posted 2 years ago

“We were very pleased with finding the Titan website and that you sold furniture exactly what we were looking for. The quality is unsurpassed and you had free delivery!”

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Posted 2 years ago

“The item was exactly what I wanted and arrived just as described”

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Posted 2 years ago

“Order and delivery went very smoothly my grate was delivered on time.”

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Posted 2 years ago

“Excellent product Fast shipping Well made”

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Posted 2 years ago

“Came in a timely manner.”

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Posted 2 years ago

“Works great. Fast shipping”

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Posted 2 years ago

“Product arrived on time and was as expected.”

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Posted 2 years ago

“From placing the order, to payment, and delivery it was an easy and smooth process. Thank you for your service.”

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Posted 2 years ago

“Great merchandise and customer service. I’ve purchased several items from Titan , patio furniture , grills and most recently targets and fire pit items. All purchases are as advertised and five 5 quality . You can’t go wrong!!”

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Posted 2 years ago

“I'm very impressed by the heavy construction of the 28" Wagon Wheel fire pit grate I bought from Titan Great Outdoors. I was looking for a grate that would replace the flimsy fire pit pan, I found this grate, read the reviews and decided to purchase. The one concern I had about the reviews I read was the surface rust that some reviews wrote. First, the grate is made out of metal and metal will rust if exported to moisture. Nothing new here. I always want what I own to look good so I purchased a can of black high temperature spray paint and gave it a coat. It looks great, will it stay that way? I don't know but, for as well built as it is and the heavy metal construction it will take years and years to rust apart. When and if it does I'll buy another from Titan.”

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Posted 2 years ago

“very easy to order what we need”

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Posted 2 years ago

“The fire pit grate quality and price were amazing. A perfect final touch to our dream fire pit!”

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Posted 2 years ago

“Great selection of products and fantastic communication regarding shipping. Will go to Titan Great Outdoors next time I’m looking for outdoor products.”

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Posted 2 years ago

“Solidly made. Grill is easy to remove and install on the fly. Just what we needed for our backyard. Quick shipping with no issues. We look forward to using it.”

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Posted 2 years ago

“Purchased a set of steel shooting targets for half the price that was on Amazon. Great communication, and fast shipping. Highly recommend.”

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Posted 2 years ago

“Great product and fast delivery”

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Posted 2 years ago

“Product arrive on time and product wuality looks very good. Have not used it yet but looking forward to cooler nights so we can use the firepit.”

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Posted 2 years ago

“Beautiful and easy to put together!”

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Posted 2 years ago

“As was advertised”

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Posted 2 years ago

Ash & Ember is rated 4.5 based on 2,858 reviews