Ash & Ember Reviews

Name: Ash & Ember
Address: 3839 Forest Hill Irene Road, 3839 Forest Hill Irene Road, Memphis
Rating: 4.47

4.5 Rating 2,796 Reviews

86 %

of reviewers recommend Ash & Ember

4.5

Based on 2,796 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

(800) 605-8241

Email:

info@ashandemberoutdoors.com

Write Your review

Tell us how Ash & Ember made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Ash & Ember 5 star review on 11th June 2025

383

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Arrived quickly. Extremely heavy duty and will last a lifetime. Looks great in our outdoor fireplace. It is heavy though.”

Helpful Report

Posted 2 years ago

“Fast shipping and love your prices”

Helpful Report

Posted 2 years ago

“For the price of a cheap two-gas burners grill, you get a Made in USA 240 lbs cast iron grill with a very nice design to get Maintenance free. Great for two to three guests. Be sure to use lump charcoal if you want quick grilling. It takes time to heat up 100 lbs of cast iron. The best is the annular cast iron plate to grill veggies. This model is a blast...It was worth the time waiting for the delivery by a nice gentleman driver who helped me to get the heavy crate in my front yard. 100% positive experience. Free shipping. What else could you ask for? Just one remark: get your own tools to tighten and bolt the screws .”

Helpful Report

Posted 2 years ago

“We love our Titan Teak Glider Bench and Glider Chairs. Plan to order a few more when they are back in stock.”

Helpful Report

Posted 2 years ago

“Titan has great selection and very reasonable prices. Shipping was fast and easy to track. Very satisfied with the product I ordered.”

Helpful Report

Posted 2 years ago

“The fireplace grate we purchased is awesome. We love it. It was exactly what we were looking for. The customer service was wonderful and it was amazing how quickly we received our item.”

Helpful Report

Posted 2 years ago

“Great Products at an affordable price,. We have purchased 5 of 5390 SQ. IN. COVERED PARK-STYLE GRILL WITH SHELF. I am a very happy customer.”

Helpful Report

Posted 2 years ago

“Great products, even the scratch and dent ones”

Helpful Report

Posted 2 years ago

“Came fast...not damaged....seems to be good quality”

Helpful Report

Posted 2 years ago

“Well made, easy transaction - thank you”

Helpful Report

Posted 2 years ago

“Very solid, easy to assemble, and nice looking chair for the outdoors”

Helpful Report

Posted 2 years ago

“The basket came fast and was a great addition to my tractor. I needed one for the tractor ROPS and it was the perfect size.”

Helpful Report

Posted 2 years ago

“The bbq is amazing. I look forward to many years of wonderful food.”

Helpful Report

Posted 2 years ago

“The best online store.”

Helpful Report

Posted 2 years ago

“Great company to deal with. Shipping is very fast and merchandise is top quality!! HIGHLY RECOMMENDED”

Helpful Report

Posted 2 years ago

“processed and shipped promptly. really liked the upgraded shipping box”

Helpful Report

Posted 2 years ago

“Great product, customer service and shipping”

Helpful Report

Posted 2 years ago

“Arrived in a timely manner and fit great.”

Helpful Report

Posted 2 years ago

“Easy and quick response!”

Helpful Report

Posted 2 years ago

“It’s a great day for us.”

Helpful Report

Posted 2 years ago

Ash & Ember is rated 4.5 based on 2,796 reviews