Ash & Ember Reviews

Name: Ash & Ember
Address: 3839 Forest Hill Irene Road, 3839 Forest Hill Irene Road, Memphis
Rating: 4.47

4.5 Rating 2,885 Reviews

86 %

of reviewers recommend Ash & Ember

4.5

Based on 2,885 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

(800) 605-8241

Email:

info@ashandemberoutdoors.com

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Ash & Ember 5 star review on 18th November 2025

383

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“The fire pit is a prefect size. I like it has handles on the pit has well works out great.”

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Posted 2 years ago

“I had received a damaged table. I sent photos of the table to show the imperfections. I had already deconstructed the box and put it in my recycle bin so I didn't know how I was going to return the damage table. I was sent a new table and was able to use the box and packaging material to return the damaged table. FedEx picked it up to ship it back. Problem Solved! I like the treatment I received.”

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Posted 2 years ago

“Easy to order and fast delivery!”

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Posted 2 years ago

“Love it quality and craftsmanship”

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Posted 2 years ago

“Customer satisfaction for Titan GO is topnotch! A little hiccup at the shipment but it was resolved quickly and with pride. The 32 inch Hemisphere fire pit has every detail of an excellent product that will last a long time. Very happy that I found and decided to purchase this product of Titan, and saved a bunch by buying direct from them.”

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Posted 2 years ago

“Great chairs! I started off with buying two because I wanted to see what the quality was like at that price point. Quality is great and chairs were easy to assemble. I immediately bought 2 more that are arriving today!”

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Posted 2 years ago

“Quality product, delivered on time.”

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Posted 2 years ago

“Received order promptly and in great condition”

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Posted 2 years ago

“I was satisfied with the whole process”

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Posted 2 years ago

“Very pleased with the 30-inch grate. Appreciate the quick response on the shipping damage.”

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Posted 2 years ago

“Great experience from order, to delivery and follow up after delivery! Quality product! Highly recommend!”

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Posted 2 years ago

“The best grill!”

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Posted 2 years ago

“So far everyone very professional, item arrived cracked and insurance from route was breeze”

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Posted 2 years ago

“quick turnaround on the product. Received the product in an impressively short period of time. Well designed product and very easy to assemble.”

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Posted 2 years ago

“Good Job! Very Pleased”

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Posted 2 years ago

“Just as ordered being as heavy as it is it arrived in excellent condition”

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Posted 2 years ago

“Great service, extremely happy with product!”

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Posted 2 years ago

“Great price and great customer service. I ordered the 28” wagon wheel grate and it shipped quick and arrived in perfect condition in a solid well packed and reinforced box. Top notch!”

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Posted 2 years ago

“Great product very well-made shipping came very quick”

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Posted 2 years ago

“Fast delivery. Slightly damaged on the top, but not worth sending back.”

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Posted 2 years ago

Ash & Ember is rated 4.5 based on 2,885 reviews