Ash & Ember Reviews

Name: Ash & Ember
Address: 3839 Forest Hill Irene Road, 3839 Forest Hill Irene Road, Memphis
Rating: 4.47

4.5 Rating 2,858 Reviews

86 %

of reviewers recommend Ash & Ember

4.5

Based on 2,858 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

(800) 605-8241

Email:

info@ashandemberoutdoors.com

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Ash & Ember 5 star review on 18th November 2025

383

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Extremely easy to order and prompt delivery.”

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Posted 2 years ago

“Excellent quality and better than I expected. Great customer service.”

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Posted 2 years ago

“My first shipment came damaged and Titan was quick to replace my damaged teak table. The second table was in great shape.”

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Posted 2 years ago

“Great fire pit! Shipped quickly and one easy to assemble.”

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Posted 2 years ago

“The grate is perfect and well constructed.”

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Posted 2 years ago

“Very happy with the quality of the grills.”

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Posted 2 years ago

“The fire pit grate is very well made and we’re very happy with our purchase. Delivery was as promised.”

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Posted 2 years ago

“Good solid product!”

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Posted 2 years ago

“Shipment arrived in timely manner and was of high quality.”

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Posted 2 years ago

“Had a crack in the first cauldron I received. Took pictures of the cracked cauldron and the condition of the box it came in and texted them to customer service. Two days later I had the replacement cauldron in one piece. SUPER SERVICE!”

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Posted 2 years ago

“The forks for the spit look great. Have not used them yet”

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Posted 2 years ago

“This is perfect for our Cochon de Lait! (That's Cajun for pig roast!)”

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Posted 2 years ago

“Received excellent customer service due to a missing part. Highly recommend this company and their products.”

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Posted 2 years ago

“Wow is this a quality product with great communication. Thank you for the great service.”

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Posted 2 years ago

“We ordered a wagon wheel style grate for our firepit. It arrived quickly and thankfully in one piece. We love it, it's everything that was described and more. This isn't the heaviest one shown which the freight companies had trouble getting to people in one piece because it seemed they were damaging it because of the weight. Ours is still quite heavy but delverable and well made.”

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Posted 2 years ago

“I ordered the Teak 48" round folding table. Shipped on-time. Packaged great. Looks awesome and is well-made. Great value for the money!”

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Posted 2 years ago

“Got exactly what I was looking for”

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Posted 2 years ago

“Did great good job”

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Posted 2 years ago

“Nice product fast shipping”

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Posted 2 years ago

“Product as described. Worked out perfectly. Company ships fast. No problems.”

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Posted 2 years ago

Ash & Ember is rated 4.5 based on 2,858 reviews