Ash & Ember Reviews

Name: Ash & Ember
Address: 3839 Forest Hill Irene Road, 3839 Forest Hill Irene Road, Memphis
Rating: 4.47

4.5 Rating 2,885 Reviews

86 %

of reviewers recommend Ash & Ember

4.5

Based on 2,885 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

(800) 605-8241

Email:

info@ashandemberoutdoors.com

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Ash & Ember 5 star review on 18th November 2025

383

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Great product and speedy delivery!”

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Posted 2 years ago

“Excellent service and quality product”

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Posted 2 years ago

“Arrived broken but Titan rectified it very quickly and sent a new one. Good sturdy quality”

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Posted 2 years ago

“THANK YOU FOR RESOLVING THE SHORTAGE ISSUE SO QUICKLY”

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Posted 2 years ago

“I purchased the 36in round fire pit grate. It came quickly; it's heavy and looks to be solid. It's welded all around including the legs. Just what I was looking for. A few other reviews mentioned about the packaging. Given the size and weight, it didn't surprise me. Although the package was banged up, the grate was in good shape. Shipping was quick and trackable.”

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Posted 2 years ago

“I have ordered several times from Titan. Always fast shipping and quality products.”

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Posted 2 years ago

“I had a question that was quickly answered. Thank you.”

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Posted 2 years ago

“I have ordered several pieces of teak patio furniture and am very happy with the high quality construction. The first piece I ordered (teak bar) arrived with a broken leg. After contacting Titan, they had a replacement at my house within days. I'm very happy with my purchases.”

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Posted 2 years ago

“The griddle cover fit like a glove and looks great.”

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Posted 2 years ago

“Love the quality of the products. Very fast shipping!”

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Posted 2 years ago

“Quality is wonderful”

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Posted 2 years ago

“shipped fast exactly what I wanted”

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Posted 2 years ago

“Stools were better than expected. Terrific!”

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Posted 2 years ago

“These Ar 500 steel plates are a fantastic value.”

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Posted 2 years ago

“Great services and great product”

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Posted 2 years ago

“The teak table and chairs are beautifully finished and were easy to assemble. They are also very solid. The ordering/delivery was fast over the phone. The only glitch was that I could not complete the order online no matter what I tried but as mentioned I was able to complete it via phone.”

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Posted 2 years ago

“Great product and speedy delivery”

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Posted 2 years ago

“Beautiful furniture; not too difficult to assemble.”

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Posted 2 years ago

“Good looking product, shipped fast and well packaged.”

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Posted 2 years ago

“Attractive, solid, good addition to my patio”

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Posted 2 years ago

Ash & Ember is rated 4.5 based on 2,885 reviews