Ash & Ember Reviews

Name: Ash & Ember
Address: 3839 Forest Hill Irene Road, 3839 Forest Hill Irene Road, Memphis
Rating: 4.47

4.5 Rating 2,795 Reviews

86 %

of reviewers recommend Ash & Ember

4.5

Based on 2,795 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

(800) 605-8241

Email:

info@ashandemberoutdoors.com

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Ash & Ember 5 star review on 11th June 2025

383

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“This is perfect for our Cochon de Lait! (That's Cajun for pig roast!)”

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Posted 2 years ago

“Received excellent customer service due to a missing part. Highly recommend this company and their products.”

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Posted 2 years ago

“Wow is this a quality product with great communication. Thank you for the great service.”

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Posted 2 years ago

“We ordered a wagon wheel style grate for our firepit. It arrived quickly and thankfully in one piece. We love it, it's everything that was described and more. This isn't the heaviest one shown which the freight companies had trouble getting to people in one piece because it seemed they were damaging it because of the weight. Ours is still quite heavy but delverable and well made.”

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Posted 2 years ago

“I ordered the Teak 48" round folding table. Shipped on-time. Packaged great. Looks awesome and is well-made. Great value for the money!”

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Posted 2 years ago

“Got exactly what I was looking for”

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Posted 2 years ago

“Did great good job”

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Posted 2 years ago

“Nice product fast shipping”

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Posted 2 years ago

“Product as described. Worked out perfectly. Company ships fast. No problems.”

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Posted 2 years ago

“I am more than completely satisfied with my purchase. The adage: “You get what you pay for” has never been more evident to me than after doing business with Titan. The product exceeds my expectations in both quality and craftsmanship. Well done. I will be a repeat customer. Thank you.”

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Posted 2 years ago

“We were very pleased with finding the Titan website and that you sold furniture exactly what we were looking for. The quality is unsurpassed and you had free delivery!”

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Posted 2 years ago

“The item was exactly what I wanted and arrived just as described”

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Posted 2 years ago

“Order and delivery went very smoothly my grate was delivered on time.”

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Posted 2 years ago

“Excellent product Fast shipping Well made”

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Posted 2 years ago

“Came in a timely manner.”

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Posted 2 years ago

“Works great. Fast shipping”

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Posted 2 years ago

“Product arrived on time and was as expected.”

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Posted 2 years ago

“From placing the order, to payment, and delivery it was an easy and smooth process. Thank you for your service.”

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Posted 2 years ago

“Great merchandise and customer service. I’ve purchased several items from Titan , patio furniture , grills and most recently targets and fire pit items. All purchases are as advertised and five 5 quality . You can’t go wrong!!”

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Posted 2 years ago

“I'm very impressed by the heavy construction of the 28" Wagon Wheel fire pit grate I bought from Titan Great Outdoors. I was looking for a grate that would replace the flimsy fire pit pan, I found this grate, read the reviews and decided to purchase. The one concern I had about the reviews I read was the surface rust that some reviews wrote. First, the grate is made out of metal and metal will rust if exported to moisture. Nothing new here. I always want what I own to look good so I purchased a can of black high temperature spray paint and gave it a coat. It looks great, will it stay that way? I don't know but, for as well built as it is and the heavy metal construction it will take years and years to rust apart. When and if it does I'll buy another from Titan.”

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Posted 2 years ago

Ash & Ember is rated 4.5 based on 2,795 reviews