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Ash & Ember Reviews

4.5 Rating 2,858 Reviews
86 %
of reviewers recommend Ash & Ember
4.5
Based on 2,858 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 89%
Accurate And Undamaged Orders
Greater than 87%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.1 out of 5
Returns & Refunds
Returns Process
Could Be Better
Read Ash & Ember Reviews
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Phone:

(800) 605-8241

Email:

info@ashandemberoutdoors.com

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Ash & Ember 5 star review on 18th November 2025
Shawn
Ash & Ember 5 star review on 18th September 2025
Julie W
Ash & Ember 5 star review on 24th September 2024
Robert S
Ash & Ember 5 star review on 30th August 2024
Jeffrey N
Ash & Ember 5 star review on 27th August 2024
John K
Ash & Ember 5 star review on 26th August 2024
Neil W
Ash & Ember 5 star review on 20th August 2024
Anonymous
383
Anonymous
Anonymous  // 01/01/2019
Received quickly. FedEx driver was lazy and left it in the middle of the driveway. Stove is good quality and very thick steel. Should last a very long time.
Helpful Report
Posted 2 years ago
Great cover for our griddle
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Posted 2 years ago
My footstool arrived quickly, and in good condition. I’m very pleased with the purchase.
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Posted 2 years ago
Order came within a few days. Good quality product.
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Posted 2 years ago
great company to deal with. very professional. shipping is fast and precise. highly reccomended
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Posted 2 years ago
I have used Titan's 6" Dueling tree targets for years. I have not found a better or comparable priced set of targets yet. Great price, targets are perfect for my Dueling Trees and I have yet to have a issue with the targets or the Titan Company. I will continue to use and purchase them. I highly recommend these targets. Brad
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Posted 2 years ago
Good parts
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Posted 2 years ago
Works like a charm! Easy assembly, fast delivery and I'm a grilling away! Highly recommend!
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Posted 2 years ago
Great service, delivered securely and on time.
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Posted 2 years ago
It was easy
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Posted 2 years ago
Awesome price..high quality grill..love this grill ..broke it in 1st day of setup !! Super easy setup ..can't beat the fast arrival & FREE SHIPPING..THANK U for superior service & product!!!
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Posted 2 years ago
I'm very happy with the product. Scratched and dent is what I purchased. Two thumbs up 👍👍
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Posted 2 years ago
Great product and service
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Posted 2 years ago
Quick delivery.
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Posted 2 years ago
I’ve had it only for 2 weeks but so far so good. Delivery was on time. Unpacking and setting up table was very straightforward. It’s heavy and well made. I like it better than my other teal table that I bought from another company. This one is so perfect for my pool area. I’ve gotten a lot of compliments already. The price was more reasonable than the others I’ve researched. It fits 6 chairs just fine. I love it! If you’re thinking about buying this table, don’t hesitate, just buy it!
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Posted 2 years ago
The fire pit is a prefect size. I like it has handles on the pit has well works out great.
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Posted 2 years ago
I had received a damaged table. I sent photos of the table to show the imperfections. I had already deconstructed the box and put it in my recycle bin so I didn't know how I was going to return the damage table. I was sent a new table and was able to use the box and packaging material to return the damaged table. FedEx picked it up to ship it back. Problem Solved! I like the treatment I received.
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Posted 2 years ago
Easy to order and fast delivery!
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Posted 2 years ago
Love it quality and craftsmanship
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Posted 2 years ago
Customer satisfaction for Titan GO is topnotch! A little hiccup at the shipment but it was resolved quickly and with pride. The 32 inch Hemisphere fire pit has every detail of an excellent product that will last a long time. Very happy that I found and decided to purchase this product of Titan, and saved a bunch by buying direct from them.
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Posted 2 years ago
Ash & Ember is rated 4.5 based on 2,858 reviews