Ash & Ember Reviews

Name: Ash & Ember
Address: 3839 Forest Hill Irene Road, 3839 Forest Hill Irene Road, Memphis
Rating: 4.47

4.5 Rating 2,858 Reviews

86 %

of reviewers recommend Ash & Ember

4.5

Based on 2,858 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

(800) 605-8241

Email:

info@ashandemberoutdoors.com

Write Your review

Tell us how Ash & Ember made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Ash & Ember 5 star review on 18th November 2025

383

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Very solid, and quite well made.”

Helpful Report

Posted 2 years ago

“Well built item and very fast shipping.would definitely use them again !!!”

Helpful Report

Posted 2 years ago

“The experience with Titan was very good. I couldn’t believe how fast I received my item.”

Helpful Report

Posted 2 years ago

“I had my first fire in the couldren and it was great. It through a lot of heat and we were all able to sit around the fire.”

Helpful Report

Posted 2 years ago

“Great chair! Perfect for my husband!”

Helpful Report

Posted 2 years ago

“Order came quickly. In perfect condition.”

Helpful Report

Posted 2 years ago

“Fast service and item arrived in perfect condition!”

Helpful Report

Posted 2 years ago

“Perfection delivered right to my door! The Fire pit ring was exactly what we were looking for at the greatest price with superior shipping and service. I’m so thankful to have found TGO, they deserve all of the stars!!! Will definitely be a return customer!”

Helpful Report

Posted 2 years ago

“Fast shipping, excellent product (Ash & Ember Teak Bench).”

Helpful Report

Posted 2 years ago

“Built very well and delivered quickly”

Helpful Report

Posted 2 years ago

“Great product. Fast shipping.”

Helpful Report

Posted 2 years ago

“Arrived quickly. Extremely heavy duty and will last a lifetime. Looks great in our outdoor fireplace. It is heavy though.”

Helpful Report

Posted 2 years ago

“Fast shipping and love your prices”

Helpful Report

Posted 2 years ago

“For the price of a cheap two-gas burners grill, you get a Made in USA 240 lbs cast iron grill with a very nice design to get Maintenance free. Great for two to three guests. Be sure to use lump charcoal if you want quick grilling. It takes time to heat up 100 lbs of cast iron. The best is the annular cast iron plate to grill veggies. This model is a blast...It was worth the time waiting for the delivery by a nice gentleman driver who helped me to get the heavy crate in my front yard. 100% positive experience. Free shipping. What else could you ask for? Just one remark: get your own tools to tighten and bolt the screws .”

Helpful Report

Posted 2 years ago

“We love our Titan Teak Glider Bench and Glider Chairs. Plan to order a few more when they are back in stock.”

Helpful Report

Posted 2 years ago

“Titan has great selection and very reasonable prices. Shipping was fast and easy to track. Very satisfied with the product I ordered.”

Helpful Report

Posted 2 years ago

“The fireplace grate we purchased is awesome. We love it. It was exactly what we were looking for. The customer service was wonderful and it was amazing how quickly we received our item.”

Helpful Report

Posted 2 years ago

“Great Products at an affordable price,. We have purchased 5 of 5390 SQ. IN. COVERED PARK-STYLE GRILL WITH SHELF. I am a very happy customer.”

Helpful Report

Posted 2 years ago

“Great products, even the scratch and dent ones”

Helpful Report

Posted 2 years ago

“Came fast...not damaged....seems to be good quality”

Helpful Report

Posted 2 years ago

Ash & Ember is rated 4.5 based on 2,858 reviews