Ash & Ember Reviews

Name: Ash & Ember
Address: 3839 Forest Hill Irene Road, 3839 Forest Hill Irene Road, Memphis
Rating: 4.49

4.5 Rating 3,199 Reviews

87 %

of reviewers recommend Ash & Ember

4.5

Based on 3,199 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

(800) 605-8241

Email:

info@ashandemberoutdoors.com

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Ash & Ember 5 star review on 15th October 2026

384

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

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“This fireplace grate is solid! Really heavy duty. We use our fireplace almost everyday and our last grate we bought off Amazon didn’t last 3 months before deteriorating. This one is super heavy duty. 1 1/2” thick rod makes the difference. It is super heavy!”

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Posted 2 years ago

“Arrived on time and fits like it should.”

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Posted 2 years ago

“Swing arrived in good shape although the shipping boxes looked worse for wear. Everything inside was fine and ready for assembly. Can’t wait for the Spring weather!”

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Posted 2 years ago

“I’m very happy with my chairs and double chaise longue and ecstatic with the solid teak stool/side table. I don’t like the other side table I bought because it’s a different colour ….”

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Posted 2 years ago

“This whole transaction was smooth. We ordered 2 benches, received them quickly, assembled with no problem. Very satisfied. Su Ellis”

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Posted 2 years ago

“Great product and good delivery. Very happy”

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Posted 2 years ago

“Right product, on time, no issues. The gate works as advertized. Puts out more heat with less wood than conventional grates. Only issue I had was the front bars we too tall and made it difficult to add wood so I removed about 2 inches and it was enough.”

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Posted 2 years ago

“To be honest, I have not understood why Weber have not built in a Santa Maria style capability with it's grills. This accessory is a must have for owners of the Weber 22 inch grill. I used it and it worked flawlessly. Outstanding innovation!!!”

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Posted 2 years ago

“Great shipping”

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Posted 2 years ago

“Quick service, good product. I will buy it from them again.”

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Posted 2 years ago

“Very easy and pleasant experience from start to finish. Customer service was courteous and they know the product. The quality of the product is great. Will buy from them again.”

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Posted 2 years ago

“strong and effective fireback and grate”

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Posted 2 years ago

“The product was described appropriately. I did have some issues taking advantage of the discount promotion, but when I called in to the 800 number the staff is knowledgeable helpful and was able to execute my order and apply the discount code. Everything was delivered and isn’t working order.”

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Posted 2 years ago

“Great communication during and after the order. Product was a scratch and dent deal, but showed up well packaged and looks great!”

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Posted 2 years ago

“Wanted a larger cast pan for the grill and this works perfectly, I ground and smoothed the inside and seasoned.”

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Posted 2 years ago

“Easy order. Fast shipping.”

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Posted 2 years ago

“Thank you so much for your fast service and delivery.”

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Posted 2 years ago

“Thank you!”

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Posted 2 years ago

“Zzzzzzzzzzzzxzx”

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Posted 2 years ago

“Exactly what we wanted. Good quality and quick delivery, well packed for shipping. Have our 15” skillet washed and we are ready to season it and begin a summer of use…!”

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Posted 2 years ago

Ash & Ember is rated 4.5 based on 3,199 reviews