Ash & Ember Reviews

Name: Ash & Ember
Address: 3839 Forest Hill Irene Road, 3839 Forest Hill Irene Road, Memphis
Rating: 4.47

4.5 Rating 2,885 Reviews

86 %

of reviewers recommend Ash & Ember

4.5

Based on 2,885 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

(800) 605-8241

Email:

info@ashandemberoutdoors.com

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Ash & Ember 5 star review on 18th November 2025

383

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Great fire grate! Heavy duty and awesome.”

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Posted 2 years ago

“Great product”

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Posted 2 years ago

“Easy purchase and delivery process. The fire ring looks high quality but I have not had a chance to use it just yet.”

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Posted 2 years ago

“Amazing grate heavy dirt serious grates!! Highly recommend these guys this is my first but if I ever need again I know where I’m going. To “THE TITANS””

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Posted 2 years ago

“Great product but could use better packaging due to its heavy weight. It (and UPS) pretty much destroyed it’s packaging while en route. There is very minor damage, but it doesn’t effect its performance in the least.”

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Posted 2 years ago

“Very solid, and quite well made.”

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Posted 2 years ago

“Well built item and very fast shipping.would definitely use them again !!!”

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Posted 2 years ago

“The experience with Titan was very good. I couldn’t believe how fast I received my item.”

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Posted 2 years ago

“I had my first fire in the couldren and it was great. It through a lot of heat and we were all able to sit around the fire.”

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Posted 2 years ago

“Great chair! Perfect for my husband!”

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Posted 2 years ago

“Order came quickly. In perfect condition.”

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Posted 2 years ago

“Fast service and item arrived in perfect condition!”

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Posted 2 years ago

“Perfection delivered right to my door! The Fire pit ring was exactly what we were looking for at the greatest price with superior shipping and service. I’m so thankful to have found TGO, they deserve all of the stars!!! Will definitely be a return customer!”

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Posted 2 years ago

“Fast shipping, excellent product (Ash & Ember Teak Bench).”

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Posted 2 years ago

“Built very well and delivered quickly”

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Posted 2 years ago

“Great product. Fast shipping.”

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Posted 2 years ago

“Arrived quickly. Extremely heavy duty and will last a lifetime. Looks great in our outdoor fireplace. It is heavy though.”

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Posted 2 years ago

“Fast shipping and love your prices”

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Posted 2 years ago

“For the price of a cheap two-gas burners grill, you get a Made in USA 240 lbs cast iron grill with a very nice design to get Maintenance free. Great for two to three guests. Be sure to use lump charcoal if you want quick grilling. It takes time to heat up 100 lbs of cast iron. The best is the annular cast iron plate to grill veggies. This model is a blast...It was worth the time waiting for the delivery by a nice gentleman driver who helped me to get the heavy crate in my front yard. 100% positive experience. Free shipping. What else could you ask for? Just one remark: get your own tools to tighten and bolt the screws .”

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Posted 2 years ago

“We love our Titan Teak Glider Bench and Glider Chairs. Plan to order a few more when they are back in stock.”

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Posted 2 years ago

Ash & Ember is rated 4.5 based on 2,885 reviews