Ash & Ember Reviews

Name: Ash & Ember
Address: 3839 Forest Hill Irene Road, 3839 Forest Hill Irene Road, Memphis
Rating: 4.47

4.5 Rating 2,858 Reviews

86 %

of reviewers recommend Ash & Ember

4.5

Based on 2,858 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

(800) 605-8241

Email:

info@ashandemberoutdoors.com

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Ash & Ember 5 star review on 18th November 2025

383

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“The tech help was fantastic with my ordering and I received the products that I ordered and they installed easily. Very good experience ordering online through Titan Outdoors.”

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Posted 2 years ago

“Great product”

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Posted 2 years ago

“Good service fast shipping”

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Posted 2 years ago

“muy servicio y entrega rápida el great es perfecto”

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Posted 2 years ago

“Excellent experience. Will definitely do business with you again”

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Posted 2 years ago

“Great people to deal with”

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Posted 2 years ago

“Very prompt delivery”

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Posted 2 years ago

“I have purchased two items from Titan Great Outdoors and I am very pleased with both; a teak glider and a metal fire grate. Both are excellent, high quality items. I will purchase from them again.”

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Posted 2 years ago

“Awesome product. Shipping has some issues. The first grill I received was very damaged. The company made good by it but it was a huge inconvenience.”

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Posted 2 years ago

“Love how it fit in my new fire pit!”

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Posted 2 years ago

“I love Titan products. I have purchased 3 of their huge grills / rotisseries in the past year... only disappointing thing is, their only finance option is via cell phone.. which I do not own or use. That being said, I will continue to use their products and just buy when I can.”

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Posted 2 years ago

“Exactly as pictured”

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Posted 2 years ago

“Everything I expected….no damage and on time”

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Posted 2 years ago

“Very nice solid, heavy fire pit grate and delivery was on time and they actually placed the very heavy grate up 5 steps on our porch”

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Posted 2 years ago

“We love our new grate for our fire pit--we painted it with high-heat grill spray paint to help protect it. Our order came sooner than expected and it was delivered in perfect condition. It looks great! Thank you!!”

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Posted 2 years ago

“GREAT JOB!”

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Posted 2 years ago

“Solid long lasting products, used in remote locations, very happy with quality.”

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Posted 2 years ago

“As always great products, great prices, and fast delivery. I recommend Titan to everyone!”

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Posted 2 years ago

“I was excited to find this base for my jumbo park grill. Will really tie the patio together!”

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Posted 2 years ago

“Shipping was fast. The camp fire Asado is very well made with exception of expanded metal. Needs to be heavier material like 1/2×13 expanded metal. Frame well made.”

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Posted 2 years ago

Ash & Ember is rated 4.5 based on 2,858 reviews