Ash & Ember Reviews

Name: Ash & Ember
Address: 3839 Forest Hill Irene Road, 3839 Forest Hill Irene Road, Memphis
Rating: 4.47

4.5 Rating 2,858 Reviews

86 %

of reviewers recommend Ash & Ember

4.5

Based on 2,858 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

(800) 605-8241

Email:

info@ashandemberoutdoors.com

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Ash & Ember 5 star review on 18th November 2025

383

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Thanks, it didn't take to long to get to me. I was so excited to put it together I do plan to buy more griddle supplies.”

Helpful Report

Posted 2 years ago

“Nicely constructed and exactly what I was looking for. Suggestion - I would make the spacing between the grates be say "half" of what they are so as to keep larger embers from falling thru. Thus keeping the fire more concentrated. This may result in more material being used, but I for one would have liked this option.”

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Posted 2 years ago

“Haven't had a chance to try my new ar500 targets. But the targets look like they are good quality. Titan kept me up to date regularly until delivery. Liked the attention to service.”

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Posted 2 years ago

“Love the look of the grate. Creates more airflow for a hot fire. This product is well designed to stack wood for a more effective fire. Extremely impressed with this grate.”

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Posted 2 years ago

“Excellent communication and quick delivery. My Santa Maria grill attachment is solidly built, easy to assemble and was thoughtfully packaged for shipping. I could not be happier about this experience.”

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Posted 2 years ago

“Very quick service and quality product. Great value! We love our new firewood holder.”

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Posted 2 years ago

“Great product”

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Posted 2 years ago

“We have only used it one time but looks and works great. We have it on a wooden deck and no heat gets to the wood. Feel very safe using it on the deck”

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Posted 2 years ago

“Original target stand arrived missing parts due to shipping damage. Sent Titan Outdoors mail letting them know what happened. They sent a complete new target stand out quickly. This was excellent customer service and will prompt me to purchase from them again without hesitation. Thank you for a quality product and outstanding customer service.”

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Posted 2 years ago

“The grate was heavier than expected. Seems like a high quality item.”

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Posted 2 years ago

“Quick delivery. Very well packaged. Solid product as shown.”

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Posted 2 years ago

“the Titan is just as described. I used it today and was very pleased. ThanksTitan for a great product.”

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Posted 2 years ago

“The Santa Maria grill for my Weber is amazing. Great build quality, looks amazing and the shipping was very fast.”

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Posted 2 years ago

“Delivery was great and I love it!! Wonderful product!!”

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Posted 2 years ago

“Easily assembled and it works great. With a little practice it will provide many meals.”

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Posted 2 years ago

“Well packed and substantial. Great for back yard fires and roasting s’mores!”

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Posted 2 years ago

“Took a little longer than expected to get all the admin stuff down for tax-free government purchase, but they respected an awesome price even after the sale was over - can't complain with that! Thanks!”

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Posted 2 years ago

“I have not tried it yet, but it looks amazing.”

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Posted 2 years ago

“Pleased with the service & product we received.”

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Posted 2 years ago

“Great product, great service and fast delivery! Awesome!”

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Posted 2 years ago

Ash & Ember is rated 4.5 based on 2,858 reviews