Ash & Ember Reviews

Name: Ash & Ember
Address: 3839 Forest Hill Irene Road, 3839 Forest Hill Irene Road, Memphis
Rating: 4.47

4.5 Rating 2,796 Reviews

86 %

of reviewers recommend Ash & Ember

4.5

Based on 2,796 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

(800) 605-8241

Email:

info@ashandemberoutdoors.com

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Ash & Ember 5 star review on 11th June 2025

383

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I was a little nervous of the product’s condition due to the very discounted price and was worried how I’d get the product returned if I needed to since it’s so heavy, but after unwrapping the swing from the packaging, it was PERFECT! The Product came perfectly packaged, with no damage, and the pillows were in fantastic condition as well. Would recommend!”

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Posted 2 years ago

“it was ok. I would shop with you again.”

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Posted 2 years ago

“Honestly a great grill. I needed a small ceramic grill for small cooks. It came with extra stuff I didn’t even know about like a ceramic heat deflector and cover. The best value I’ve gotten all year from anything I’ve purchased.”

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Posted 2 years ago

“Great product and fast delivery.”

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Posted 2 years ago

“I ordered the 32” hemisphere fire pit with screen and poker and it arrived quickly and just love it, I did dress it up with some high temperature ceramic paint inside and out, now it works and looks great!”

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Posted 2 years ago

“Great fire pit. It puts off some intense heat with very little smoke. We love it!”

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Posted 2 years ago

“Husband loves the targets! Can't wait for the weather to get warm enough to use them.”

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Posted 2 years ago

“The entire process for ordering and receiving the product was smooth and efficient. The communication about the delay during transit was very helpful and accurate.”

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Posted 2 years ago

“Circular fire grate exceeded my expectations. So did the packaging!”

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Posted 2 years ago

“Excellent product. Very sturdy. Would purchase again and recommend.”

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Posted 2 years ago

“The product worked great I used it with a large green egg. It work and looked great.”

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Posted 2 years ago

“Fast, easy and simple.”

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Posted 2 years ago

“Made chickens for New Year Perfect”

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Posted 2 years ago

“These were Christmas presents and both recipients were very excited about them!”

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Posted 2 years ago

“Great product and timely delivery!! Thanks, Steve”

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Posted 2 years ago

“Great service”

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Posted 2 years ago

“Easy website easy to orders Great quality Very happy with the results”

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Posted 2 years ago

“Most important is customer service. The heat hood for my table fire pit is of much better quality than I was expecting for the price. Packaged well and easy to set up. The night I got it where I am in Florida it went down to the low 30's and boy did this work great.”

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Posted 2 years ago

“Great quality product. Delivery was quick. Wish they included 2 of these forks (instead of 1) with my rotisserie.”

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Posted 2 years ago

“Perfect delivery and all.”

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Posted 2 years ago

Ash & Ember is rated 4.5 based on 2,796 reviews