Ash & Ember Reviews

Name: Ash & Ember
Address: 3839 Forest Hill Irene Road, 3839 Forest Hill Irene Road, Memphis
Rating: 4.47

4.5 Rating 2,858 Reviews

86 %

of reviewers recommend Ash & Ember

4.5

Based on 2,858 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

(800) 605-8241

Email:

info@ashandemberoutdoors.com

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Ash & Ember 5 star review on 18th November 2025

383

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“The Santa Maria grill is fantastic-solid construction, easy to assemble, and amazing price-takes our Weber 22” grill to a whole new level! Definitely recommend!”

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Posted 2 years ago

“Good delivery, good updates”

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Posted 2 years ago

“I love it!”

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Posted 2 years ago

“Grate works great!”

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Posted 2 years ago

“Absolutely love this Santa Maria grill. Best BBQ experience ever!”

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Posted 2 years ago

“Very well constructed”

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Posted 2 years ago

“Shipping fast and correct”

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Posted 2 years ago

“32 inch fire pit was delivered on time , packed real well, and as advertised. Main cast iron bowel looks real solid. Wire spark screen and poker are somewhat lighter than expected. From previous experience spark screen will not last more than one season. Would consider purchasing Titan products again.”

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Posted 2 years ago

“All good. Worked out very well.”

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Posted 2 years ago

“Fast delivery”

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Posted 2 years ago

“Very timely delivery”

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Posted 2 years ago

“Product was offered at a discount price. Shipping was quick. Package arrived in much better condition than previous orders arrived in. I was impressed by the thickness of the materials used to construct the portable fire pit. Very satisfied with this purchase.”

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Posted 2 years ago

“Their website is easy to navigate. They usually have a good sale going on whenever you visit their site. The shipping is really fast considering how heavy a lot of their products are, so kudos for that. I have only had one problem with any of their shipments and they quickly made it right, I appreciate that. So, a great place to shop with a wide selection of outdoor products.”

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Posted 2 years ago

“works great, I recommend this item 100% Thank you, Titan.”

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Posted 2 years ago

“It was great , great product and delivered timely.”

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Posted 2 years ago

“It was great. Fast delivery”

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Posted 2 years ago

“Easy ordering, quick shipping and status updates.”

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Posted 2 years ago

“Great product and fast shipping. Thanks”

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Posted 2 years ago

“product shipped fast in a time when most companies are struggling to get things out to customers. the campfire asado was as advertised and i can't wait to finish the fire pit and start cooking”

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Posted 2 years ago

“Good good good”

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Posted 2 years ago

Ash & Ember is rated 4.5 based on 2,858 reviews