Ash & Ember Reviews

Name: Ash & Ember
Address: 3839 Forest Hill Irene Road, 3839 Forest Hill Irene Road, Memphis
Rating: 4.46

4.5 Rating 2,802 Reviews

86 %

of reviewers recommend Ash & Ember

4.5

Based on 2,802 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

(800) 605-8241

Email:

info@ashandemberoutdoors.com

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Ash & Ember 5 star review on 24th September 2024

381

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Most important is customer service. The heat hood for my table fire pit is of much better quality than I was expecting for the price. Packaged well and easy to set up. The night I got it where I am in Florida it went down to the low 30's and boy did this work great.”

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Posted 2 years ago

“Great quality product. Delivery was quick. Wish they included 2 of these forks (instead of 1) with my rotisserie.”

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Posted 2 years ago

“Perfect delivery and all.”

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Posted 2 years ago

“We are amazed at how quickly our order was Filled and Delivered to our door. Thank you Titan and we suggest that anyone wanting Excellent Service and Quality Merchandise should use TITAN!”

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Posted 2 years ago

“Outstanding product, price and service.”

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Posted 2 years ago

“Quick ship and no problems. Rare these days!”

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Posted 2 years ago

“Titan is a great company to purchase from: It Stands By Its Customers. I made a couple of purchases from Titan Great Outdoors. One package was delivered; no problems. My other order was held up or lost by the delivery carrier FED-- (I won't mention any names). The delivery delay was not Titan's fault; purely the courier's fault. Titan went above and beyond to make sure that I receive quality and undamaged products. Titan Great Outdoors made sure I was satisfied as a customer. I really appreciate and trust Titan Great Outdoors. Most importantly, both of the products I purchased (10" kamado and Park Grill with Cover) EXCEEDED my expectation. Great Seller. Great Service. Great Products.”

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Posted 2 years ago

“It works great. Wish it had shorter legs, but still provides warmth.”

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Posted 2 years ago

“Purchased the 60” fire poker and it was built well it Works good the 60” length was perfect for my 4ft outdoor fire pit”

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Posted 2 years ago

“Amazing experience! Order arrived early. I will definitely order again!”

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Posted 2 years ago

“pleasant no hassle rexperience.”

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Posted 2 years ago

“Super product - we needed and adjustable firepit grate that also swiveled out of the way (as needed). Titan Great Outdoors had the exact product we needed AND at a reasonable price. ONLY concern is the condition of the box when it arrived. Lots of ripped cardboard. NOTHING was missing though, so it all ended wonderfully. I have 2 other family members who now want the same grate! SUPER JOB, Titan!”

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Posted 2 years ago

“Very sturdily built. Only two fires so far but looks to be working great.”

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Posted 2 years ago

“The chairs appear solid.”

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Posted 2 years ago

“Product is well made, and it is nice looking. Quality seems good. We have not used it yet though.”

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Posted 2 years ago

“Ramps came only a few days after ordering. Seem to work well after using it to load my snowblower.”

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Posted 2 years ago

“Quick shipment. Great service.”

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Posted 2 years ago

“Awesome grill, heavy duty but portable. Exactly what I was looking for. Perfect fit on Weber 22” charcoal grill.”

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Posted 2 years ago

“I am so grateful for your Professionalism of getting our grill to Us.Thanks”

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Posted 2 years ago

“I have purchased various products from Titan outdoors over the past several months and have been more than pleased with every thing I have purchased from them. The products that I have purchased are amazing and the shipping is fast. Titan outdoors is the best place that I have found to get my outdoor needs.”

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Posted 2 years ago

Ash & Ember is rated 4.5 based on 2,802 reviews