Ash & Ember Reviews

Name: Ash & Ember
Address: 3839 Forest Hill Irene Road, 3839 Forest Hill Irene Road, Memphis
Rating: 4.47

4.5 Rating 2,858 Reviews

86 %

of reviewers recommend Ash & Ember

4.5

Based on 2,858 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

(800) 605-8241

Email:

info@ashandemberoutdoors.com

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Ash & Ember 5 star review on 18th November 2025

383

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I haven’t put the grill together yet, but I like how the package was handled and delivered thus the 5 stars.”

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Posted 2 years ago

“Solid steel”

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Posted 2 years ago

“what a sale! and free shipping! i love my new fire pit/ grill.”

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Posted 2 years ago

“Still waiting to use the smoker, but the delivery was kind of delayed because of the wet California weather.”

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Posted 2 years ago

“I have ordered 5 fire baskets with tables for my on-farm event space and 1 Argentinian grill for the chef's table cooking line in our on-farm butcher shop and kitchen space. I have also ordered the park grill and work table for personal use at my home. Everything I have purchased from Titan is super heavy-duty commercial grade. I am a professional chef and have seen the quality of equipment drop exponentially over my 40-year career. Not with this company. I will be dead and gone and the fire baskets will still be in use. I have referred titan to countless colleges and customers who have complimented me on the quality and design of the products.”

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Posted 2 years ago

“Product, Swivel Grate, came quickly. Only had a few weeks, but love it.”

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Posted 2 years ago

“Just exactly what I was wanted. Specifically the the quality material that you used.”

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Posted 2 years ago

“We ordered the high-efficiency log grate with reflective fire back and we love it! It has really increased the heat output of our fireplace. We also received it faster than we expected.”

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Posted 2 years ago

“Great service”

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Posted 2 years ago

“Great service”

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Posted 2 years ago

“Amazing cover Built to specs Heavy material”

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Posted 2 years ago

“Super heavy duty and an excellent product!”

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Posted 2 years ago

“Great product. Built well. Cooking is about a 4-hour commitment, between getting the wood/charcoal hot, cooking and having it cool off. Does provide an exceptional taste to the meat.”

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Posted 2 years ago

“13W SPIT TRIPOD ROTISSERIE ROASTER STAND Loved the product! Arrived before time! Great product!”

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Posted 2 years ago

“Very satisfied with my purchase and delivery.”

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Posted 2 years ago

“Quality product. Customer service very helpful”

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Posted 2 years ago

“Fast shipping and a great price.”

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Posted 2 years ago

“Titan products sturdy build and easy to set up and get grilling an accessory everyone should have”

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Posted 2 years ago

“Excellent product. Simple to put together, and much less expensive than comparable products I found elsewhere. Grilled up an amazing dinner on it day 1.”

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Posted 2 years ago

“Happy with product”

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Posted 2 years ago

Ash & Ember is rated 4.5 based on 2,858 reviews