Ash & Ember Reviews

Name: Ash & Ember
Address: 3839 Forest Hill Irene Road, 3839 Forest Hill Irene Road, Memphis
Rating: 4.47

4.5 Rating 2,858 Reviews

86 %

of reviewers recommend Ash & Ember

4.5

Based on 2,858 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

(800) 605-8241

Email:

info@ashandemberoutdoors.com

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Ash & Ember 5 star review on 18th November 2025

383

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Great product. It arrived on time, despite it being Xmas time. It is well made. I was able to modify it to my application and it stopped me from trying to make something similar by hand.”

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Posted 2 years ago

“Great quality!”

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Posted 2 years ago

“Outstanding product incredibly well made , easy to assemble and packaged with plenty of padding. No damage. Purchased an electric smoker cover from another vendor that fits the cart like a glove. Cut a piece of plexiglass for the top rack to use as a cutting board that is easily removed. The castors on the cart are top knotch each with its own wheel lock. GREAT product.”

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Posted 2 years ago

“Quick service. Not yet installed but appears to meet my expectations.”

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Posted 2 years ago

“Fast shipping and great product”

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Posted 2 years ago

“The 30” pit grate arrived it great shape. It heavy built and will last a lifetime! Working great in my pit!”

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Posted 2 years ago

“Great work. Slightly slow on delivery”

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Posted 2 years ago

“My husband absolutely LOVED the kettle grill attachment I ordered him for Christmas. He was super stoked and has been cooking on it regularly. (Luckily we're in Florida) The package was delivered quickly. The thing I ordered is well made with good materials. I like it when I know something I bought will be able to be used for years. (Not the throw away junk everyone else seems to sell these days.) Will absolutely recommend Titan to friends and use them again myself.”

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Posted 2 years ago

“Fast Free Delivery to NH. Titan Great Outdoors delivers a quality product and I wouldn't hesitate to order through this company again. I have purchased the 29 inch Firebowl and the Grill Cart and both exceeded my expectations for quality and performance.”

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Posted 2 years ago

“ordered a scratch and dent item cover for my 28-inch flat top. I was able to straighten the bent part and it works great. The cover came as scheduled. Thanks”

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Posted 2 years ago

“Works great!”

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Posted 2 years ago

“I was a little nervous of the product’s condition due to the very discounted price and was worried how I’d get the product returned if I needed to since it’s so heavy, but after unwrapping the swing from the packaging, it was PERFECT! The Product came perfectly packaged, with no damage, and the pillows were in fantastic condition as well. Would recommend!”

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Posted 2 years ago

“it was ok. I would shop with you again.”

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Posted 2 years ago

“Honestly a great grill. I needed a small ceramic grill for small cooks. It came with extra stuff I didn’t even know about like a ceramic heat deflector and cover. The best value I’ve gotten all year from anything I’ve purchased.”

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Posted 2 years ago

“Great product and fast delivery.”

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Posted 2 years ago

“I ordered the 32” hemisphere fire pit with screen and poker and it arrived quickly and just love it, I did dress it up with some high temperature ceramic paint inside and out, now it works and looks great!”

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Posted 2 years ago

“Great fire pit. It puts off some intense heat with very little smoke. We love it!”

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Posted 2 years ago

“Husband loves the targets! Can't wait for the weather to get warm enough to use them.”

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Posted 2 years ago

“The entire process for ordering and receiving the product was smooth and efficient. The communication about the delay during transit was very helpful and accurate.”

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Posted 2 years ago

“Circular fire grate exceeded my expectations. So did the packaging!”

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Posted 2 years ago

Ash & Ember is rated 4.5 based on 2,858 reviews