Ash & Ember Reviews

Name: Ash & Ember
Address: 3839 Forest Hill Irene Road, 3839 Forest Hill Irene Road, Memphis
Rating: 4.47

4.5 Rating 2,796 Reviews

86 %

of reviewers recommend Ash & Ember

4.5

Based on 2,796 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

(800) 605-8241

Email:

info@ashandemberoutdoors.com

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Ash & Ember 5 star review on 11th June 2025

383

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Heavy duty grill griddle and fire pit grate ready for spring. Thanks so much”

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Posted 2 years ago

“Unfortunately there was a mishap in shipping and as I had ordered the item as a Christmas gift I opted for return and credit for the item. It was all handled in a good and timely manner. I would order from this company again.”

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Posted 2 years ago

“Fast delivery, just like the picture, will last for many hunting seasons”

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Posted 2 years ago

“Fabulous well made product. Used as a base for Chiminea. Great packaging. Prompt delivery.”

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Posted 2 years ago

“The new grill is excellent. I didn’t use it yet but it looks good.”

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Posted 2 years ago

“Great quality products and prices. Products shipped via FedEx within a day and arrived within a week! Great customer service.”

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Posted 2 years ago

“Exactly as described, just what I wanted and quick shipping”

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Posted 2 years ago

“Fast shipping and great quality product”

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Posted 2 years ago

“Great job guys and a great product.”

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Posted 2 years ago

“Good value, arrived quickly! Please continue to expand your target category!”

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Posted 2 years ago

“Great service!”

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Posted 2 years ago

“Quick delivery good product”

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Posted 2 years ago

“Great product prixe and shipping 5 star review”

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Posted 2 years ago

“Service was great”

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Posted 2 years ago

“Great quality grills great service, fast shipping.”

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Posted 2 years ago

“So far I have ordered three items from Titan and each has arrived promptly in very sturdy packaging. The items are well designed, heavy duty and easy to assemble. Great company and great products.”

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Posted 2 years ago

“The best addition I’ve added to my fire place ever! The price was very reasonable for a great product. This metal 21” backplate with vertical feeding grate make’s building a fire super easy and burns till nothing but ash when you load it up and set er a blaze. I would recommend to anyone with an indoor fireplace!”

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Posted 2 years ago

“Great products, well made, shipped fast.”

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Posted 2 years ago

“The heat deflector works good. Very well built. Good product for the price.”

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Posted 2 years ago

“great BBQ and price”

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Posted 2 years ago

Ash & Ember is rated 4.5 based on 2,796 reviews