Ash & Ember Reviews

Name: Ash & Ember
Address: 3839 Forest Hill Irene Road, 3839 Forest Hill Irene Road, Memphis
Rating: 4.47

4.5 Rating 2,888 Reviews

86 %

of reviewers recommend Ash & Ember

4.5

Based on 2,888 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

(800) 605-8241

Email:

info@ashandemberoutdoors.com

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Ash & Ember 5 star review on 18th November 2025

383

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I´ll the products, there is no way to communicate whit customer service people”

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Posted 3 years ago

“Haven’t had chance to put it on ,battery problem .”

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Posted 3 years ago

“Shipping and arrival was fast. I used the Weber Santa Maria grill attachment this weekend and the thing performed like a champ! I love this attachment and if you are thinking about getting it, go ahead and get it. This thing is awesome!”

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Posted 3 years ago

“Great quality product and fast shipping. 👍”

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Posted 3 years ago

“order went perfect arrived early.Thanks for all your help.”

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Posted 3 years ago

“Great products, website doesn't always work.”

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Posted 3 years ago

“The firepit grate looks great and extremely solid. Hope to get it in the pit as soon as weather permits.”

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Posted 3 years ago

“Awesome simply awesome”

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Posted 3 years ago

“Prompt delivery Ordering was easy”

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Posted 3 years ago

“Fast shipping, fair pricing. Would definitely recommend.”

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Posted 3 years ago

“Very easy to put together, great roaster. I will recommend.”

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Posted 3 years ago

“Better quality than expected; and it arrived in three days.”

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Posted 3 years ago

“For $99 it's solid”

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Posted 3 years ago

“Item arrived damaged.”

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Posted 3 years ago

“To heavy can not put together safely needs handles cut into it”

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Posted 3 years ago

“Delivery was prompt and the chairs were well packed. Assembly was not hard and a nice project for us. These teak chairs are very sturdy and nice looking. We'll enjoy these for many years.”

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Posted 3 years ago

“Great like the product”

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Posted 3 years ago

“Beautiful piece, exceeded our expectations, and arrived quickly but we never received emails that the item had shipped or been delivered, no tracking number either, so that was disappointing.”

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Posted 3 years ago

“We ordered a 59” teak bench and it is super nice. Shipping was very fast and I would definitely order from Titan again.”

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Posted 3 years ago

“Great product, good price!”

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Posted 3 years ago

Ash & Ember is rated 4.5 based on 2,888 reviews