Ash & Ember Reviews

Name: Ash & Ember
Address: 3839 Forest Hill Irene Road, 3839 Forest Hill Irene Road, Memphis
Rating: 4.47

4.5 Rating 2,858 Reviews

86 %

of reviewers recommend Ash & Ember

4.5

Based on 2,858 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

(800) 605-8241

Email:

info@ashandemberoutdoors.com

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Ash & Ember 5 star review on 18th November 2025

383

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Very easy to put together, great roaster. I will recommend.”

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Posted 3 years ago

“Better quality than expected; and it arrived in three days.”

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Posted 3 years ago

“For $99 it's solid”

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Posted 3 years ago

“Item arrived damaged.”

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Posted 3 years ago

“To heavy can not put together safely needs handles cut into it”

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Posted 3 years ago

“Delivery was prompt and the chairs were well packed. Assembly was not hard and a nice project for us. These teak chairs are very sturdy and nice looking. We'll enjoy these for many years.”

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Posted 3 years ago

“Great like the product”

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Posted 3 years ago

“Beautiful piece, exceeded our expectations, and arrived quickly but we never received emails that the item had shipped or been delivered, no tracking number either, so that was disappointing.”

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Posted 3 years ago

“We ordered a 59” teak bench and it is super nice. Shipping was very fast and I would definitely order from Titan again.”

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Posted 3 years ago

“Great product, good price!”

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Posted 3 years ago

“Top rack doesn’t fit into slot.”

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Posted 3 years ago

“So much nicer than what I even expected and at a price that I find a great value! I was so impressed I ordered 4 more.”

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Posted 3 years ago

“Very is to work with good company”

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Posted 3 years ago

“My log rack came with half the parts missing (I blame Putin), but Titan got a new one to me within a week. It looks great and helped me declutter.”

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Posted 3 years ago

“Replacement unit has un-welded seams which is really disappointing so I have requested another return and full refund. I’m not going to attempt a 3rd unit at this point.”

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Posted 3 years ago

“Speedy delivery, great service, looks like a great product!”

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Posted 3 years ago

“Love my new grill accessory from Titan! It arrived quickly, but in a heavily damaged box because of abuse from shipping. However, when I unboxed it, there was no damage to the product due to the excellent packaging from Titan. After already watching a few YouTube videos about how to assemble and BBQ with the grill, putting it together was simple. Looking forward to good times around the BBQ this summer. Five stars for quality and value. Thanks Titan!”

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Posted 3 years ago

“was great first top came damaged an was taking care of promply”

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Posted 3 years ago

Ash & Ember is rated 4.5 based on 2,858 reviews