Ash & Ember Reviews

Name: Ash & Ember
Address: 3839 Forest Hill Irene Road, 3839 Forest Hill Irene Road, Memphis
Rating: 4.47

4.5 Rating 2,858 Reviews

86 %

of reviewers recommend Ash & Ember

4.5

Based on 2,858 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

(800) 605-8241

Email:

info@ashandemberoutdoors.com

Write Your review

Tell us how Ash & Ember made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Ash & Ember 5 star review on 18th November 2025

383

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“we are excited to use our new Rotisserie BBq for our lamb at Easter.”

Helpful Report

Posted 3 years ago

“Bench is solid, easy to assemble and beautiful.”

Helpful Report

Posted 3 years ago

“Packaged very good. Good updates on every step of the way. Product very well made and went back on web site to order more products”

Helpful Report

Posted 3 years ago

“Great value and fast shipping”

Helpful Report

Posted 3 years ago

“Never received my order and it’s saying it’s been delivered and signed for. I work from home and I’ve never gotten anything deliverers tried reaching out to customer service and have yet to hear back”

Helpful Report

Posted 3 years ago

“Item delivered quickly. Product is great.”

Helpful Report

Posted 3 years ago

“Great bar stools with plenty of protection to prevent any marks from shipping. Very fast shipping!!!”

Helpful Report

Posted 3 years ago

“Quality was better than expected, price was good & delivery was excellent..”

Helpful Report

Posted 3 years ago

“very fast delivery.”

Helpful Report

Posted 3 years ago

“It’s already rusting after it’s first night outside. Pretty disappointing. It’s aesthetically pretty though. Just frustrated I now have to spend $ on sealing it and hope it’s fireproof.”

Helpful Report

Posted 3 years ago

“I´ll the products, there is no way to communicate whit customer service people”

Helpful Report

Posted 3 years ago

“Haven’t had chance to put it on ,battery problem .”

Helpful Report

Posted 3 years ago

“Shipping and arrival was fast. I used the Weber Santa Maria grill attachment this weekend and the thing performed like a champ! I love this attachment and if you are thinking about getting it, go ahead and get it. This thing is awesome!”

Helpful Report

Posted 3 years ago

“Great quality product and fast shipping. 👍”

Helpful Report

Posted 3 years ago

“order went perfect arrived early.Thanks for all your help.”

Helpful Report

Posted 3 years ago

“Great products, website doesn't always work.”

Helpful Report

Posted 3 years ago

“The firepit grate looks great and extremely solid. Hope to get it in the pit as soon as weather permits.”

Helpful Report

Posted 3 years ago

“Awesome simply awesome”

Helpful Report

Posted 3 years ago

“Prompt delivery Ordering was easy”

Helpful Report

Posted 3 years ago

“Fast shipping, fair pricing. Would definitely recommend.”

Helpful Report

Posted 3 years ago

Ash & Ember is rated 4.5 based on 2,858 reviews