Ash & Ember Reviews

Name: Ash & Ember
Address: 3839 Forest Hill Irene Road, 3839 Forest Hill Irene Road, Memphis
Rating: 4.47

4.5 Rating 2,858 Reviews

86 %

of reviewers recommend Ash & Ember

4.5

Based on 2,858 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

(800) 605-8241

Email:

info@ashandemberoutdoors.com

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Ash & Ember 5 star review on 18th November 2025

383

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I was looking for a heavy-duty grate for a round firepit I'm building. I chose the 36" one from Titan. I was happy with the price, the (65+ pound!) item was delivered on time and in good condition. I haven't completed the project yet, so I can't report on actual usage, but I'm pleased with the materials and construction and certain that it will serve its' purpose for many years.”

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Posted 3 years ago

“Beautiful chair. Great quality, but the dowels were too large and became a headache. Other than that, I highly recommend.”

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Posted 3 years ago

“Very good product and fast shipping!”

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Posted 3 years ago

“Titan fulfilled my order quickly. There was a shipping exception that caused a delay, and there was very little information about what the issue was, when it was resolved, and when the item might arrive. The delivery driver made up for all of this by helping me move the item to my backyard palapa.”

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Posted 3 years ago

“Have bought many a cheap grill done with that this thing is built like a tank. Quick and easy to assemble (with or without instructions) 😆”

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Posted 3 years ago

“Great service”

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Posted 3 years ago

“The teak furniture was beautiful and extremely well made. I was also impressed with how fast it arrived.”

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Posted 3 years ago

“Very quick👍”

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Posted 3 years ago

“quick shipping; solid grill”

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Posted 3 years ago

“The website is easy to navigate and the prices on products are very reasonable with great quality. I am very satisfied with my purchases.”

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Posted 3 years ago

“I purchased two teak chairs and am completely satisfied with the quality of the materials and crafstmanship.”

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Posted 3 years ago

“Very well packaged and excellent quality. Can’t wait for the second Adirondack chair and stool to arrive”

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Posted 3 years ago

“Wow! Fast delivery time and price of items great! Will order other items soon. Thank you.”

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Posted 3 years ago

“Order received within 1 week”

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Posted 3 years ago

“Delivery was exceptionally fast and efficient and I love my new teak gliders.”

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Posted 3 years ago

“I ordered a teak table for a new kamado grill when I calculated that it would be more expensive to build one. Free shipping and a 5% off coupon sweetened the deal. I had the shipment within 3 days, as estimated. Packaging was effective and easy to cut away. The assembly of the table was incredibly easy thanks to a simple design and helpful partial preassembly. The quality and finish of the table is very, very good. Overall, I honestly can't recall a better online shopping experience.”

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Posted 3 years ago

“Outstanding”

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Posted 3 years ago

“Fast delivery and excellent product. Looks great.”

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Posted 3 years ago

“Beautiful teak dining table and chairs. Heavy, high quality product and assembly was great. Highly recommend.”

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Posted 3 years ago

“Fast shipping, good order communication. The only thing that I think could be improved was the included instruction manual. It was very unclear and no step-by-step instructions. I went online to find it and the site didn't even work.”

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Posted 3 years ago

Ash & Ember is rated 4.5 based on 2,858 reviews