Ash & Ember Reviews

Name: Ash & Ember
Address: 3839 Forest Hill Irene Road, 3839 Forest Hill Irene Road, Memphis
Rating: 4.47

4.5 Rating 2,858 Reviews

86 %

of reviewers recommend Ash & Ember

4.5

Based on 2,858 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

(800) 605-8241

Email:

info@ashandemberoutdoors.com

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Ash & Ember 5 star review on 18th November 2025

383

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Great price on the Ar 500 plates! Thanks”

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Posted 3 years ago

“with the exception of the shipping mishap, I am happy!!”

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Posted 3 years ago

“Great service”

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Posted 3 years ago

“Great job! Thanks”

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Posted 3 years ago

“everything was perfect! fast free shipping made it that much better! plan on shopping again with you guys!!!”

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Posted 3 years ago

“Best outdoor/indoor furniture I have ever owned. Doesn’t mean I have had experience with every brand, model or make out there but, I have had my share. Titan is great looking, durable, well put together, and strong. Thank you. Eddie”

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Posted 3 years ago

“product designed well. Is lightweight but suitable for 3 legged charcoal barrel.”

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Posted 3 years ago

“Quick, easy, painless, on time!”

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Posted 3 years ago

“Very well made products”

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Posted 3 years ago

“Easy ordering fast shipping great price!”

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Posted 3 years ago

“Love the product and customer service is great with an issue I had with delivery.”

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Posted 3 years ago

“What a great selection I made with going with TITAN for my outdoor bench and chairs. Well crafted, uses wood pegs to form a mechanical connection all around. Looks solid, feels solid ….. absolutely fantastic!”

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Posted 3 years ago

“Arrived quickly. Emails kept me informed of shipment progress.”

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Posted 3 years ago

“Beautiful bench, very well sanded . Comfortable.”

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Posted 3 years ago

“Team was 100% great. Tiller arrived in the time that stated . Tracking number was given without being asked to do so. FedEx was also great. So sorry for the misunderstanding at the start on my end. Your total team was great to work with.”

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Posted 3 years ago

“Great company to buy from and what an awesome Santa Maria grill attachment. Cooked steak over an open fire and it was awesome! 100% A++++++++++++++++”

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Posted 3 years ago

“Great to do business with”

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Posted 3 years ago

“I received my grill it looks great but I will have to ask the manufacturer the brace for the middle of the animal is not long enough it needs to be about 6 inces does titan make anything like that maybe a special order Nick Bardis thank you”

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Posted 3 years ago

“Everything with the purchase was smooth. I love, love, love the 22" ADJUSTABLE KETTLE-STYLE GRILL ATTACHMENT for my Weber kettle. I only wish you included assembly instructions in the box. It was very easy to figure out. However, I ended up putting the locking mechanism on backward. I did not realize it was backward until I oiled the whole unit down for the first burn-in and the grate kept falling to the fire. A simple picture would have kept my assembly correct. All is fixed now and the product is super.”

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Posted 3 years ago

“Everything was fine, I tried to track the deliverly but the system was down”

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Posted 3 years ago

Ash & Ember is rated 4.5 based on 2,858 reviews