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Ash & Ember Reviews

4.5 Rating 2,806 Reviews
86 %
of reviewers recommend Ash & Ember
4.5
Based on 2,806 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 89%
Accurate And Undamaged Orders
Greater than 87%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4 out of 5
Returns & Refunds
Returns Process
Could Be Better
Read Ash & Ember Reviews
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Phone:

(800) 605-8241

Email:

info@ashandemberoutdoors.com

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Ash & Ember 5 star review on 24th September 2024
Robert S
Ash & Ember 5 star review on 30th August 2024
Jeffrey N
Ash & Ember 5 star review on 27th August 2024
John K
Ash & Ember 5 star review on 26th August 2024
Neil W
Ash & Ember 5 star review on 20th August 2024
Anonymous
Ash & Ember 5 star review on 13th August 2024
Greg U
Ash & Ember 5 star review on 13th August 2024
Greg U
381
Anonymous
Anonymous  // 01/01/2019
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Wow! Fast delivery time and price of items great! Will order other items soon. Thank you.
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Posted 3 years ago
Order received within 1 week
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Posted 3 years ago
Delivery was exceptionally fast and efficient and I love my new teak gliders.
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Posted 3 years ago
I ordered a teak table for a new kamado grill when I calculated that it would be more expensive to build one. Free shipping and a 5% off coupon sweetened the deal. I had the shipment within 3 days, as estimated. Packaging was effective and easy to cut away. The assembly of the table was incredibly easy thanks to a simple design and helpful partial preassembly. The quality and finish of the table is very, very good. Overall, I honestly can't recall a better online shopping experience.
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Posted 3 years ago
Outstanding
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Posted 3 years ago
Fast delivery and excellent product. Looks great.
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Posted 3 years ago
Beautiful teak dining table and chairs. Heavy, high quality product and assembly was great. Highly recommend.
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Posted 3 years ago
Fast shipping, good order communication. The only thing that I think could be improved was the included instruction manual. It was very unclear and no step-by-step instructions. I went online to find it and the site didn't even work.
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Posted 3 years ago
Great customer service
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Posted 3 years ago
The furniture is excellent; thick teak with numbers to match all joints for assembly and easy tear -off number labels. Assembly was easy and the e-mail prompts along the way to delivery made for daily tracking of our expected order. We appreciate all workers along the way who made this delivery possible! Will recommend to others, MM, San Diego
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Posted 3 years ago
Fast delivery. Rotisserie made of high quality stainless steel. Motor works. Cannot wait to try it out.
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Posted 3 years ago
Love the grill. Suggestion, when spending over 700.00 add few more rotisserie forks other than just one. Now I got to buy more just to do 2 chickens. Also a rib rack that goes on the rotisserie would be nice.
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Posted 3 years ago
Fast ship. Great communication. Product exceeded expectation.
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Posted 3 years ago
Good product Works very well
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Posted 3 years ago
The marshmallows forks are wonderful. Great service and speedy delivery.
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Posted 3 years ago
Excellent service, price, inventory and fast shipping.
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Posted 3 years ago
I was looking for an affordable table that would last for my Big Green Egg. This is a high-quality, sturdy table that is beautiful. Fast delivery!
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Posted 3 years ago
Ordered the Titan vertical reverse flow smoker and it was really easy to install the latches and wheels with no assembly directions. However I have to directions on how to properly use the smoker.
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Posted 3 years ago
Very nice, very heavy and well made
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Posted 3 years ago
Great price and the product was very solid, more so than expected.
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Posted 3 years ago
Ash & Ember is rated 4.5 based on 2,806 reviews