Ash & Ember Reviews

Name: Ash & Ember
Address: 3839 Forest Hill Irene Road, 3839 Forest Hill Irene Road, Memphis
Rating: 4.47

4.5 Rating 2,888 Reviews

86 %

of reviewers recommend Ash & Ember

4.5

Based on 2,888 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

(800) 605-8241

Email:

info@ashandemberoutdoors.com

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Ash & Ember 5 star review on 18th November 2025

383

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Simply love my new 30" Fire Grill. Easy to assemble (takes two to lift the firebox), and very well engineered. Cooked on it twice. Last night was a dinner designed by Argentine Chef Francis Mallmann - worked great and lots of fun! Excellent value and fantastic product.”

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Posted 3 years ago

“very pleased with my new 40" wagon wheel firepit grate. Clearly, this will last a LONG time. I am glad I have a hand truck to move it to the firepit as it is HEAVY, as it should be!”

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Posted 3 years ago

“They delivered on time thanks yitan”

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Posted 3 years ago

“Great service”

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Posted 3 years ago

“Delivery was quick! The grill was easily put together. The rotisserie chicken was fabulous.”

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Posted 3 years ago

“Very easy to order. Received my attachment quick. Very satisfied.”

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Posted 3 years ago

“Good customer service and items ordered more than met expectations.”

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Posted 3 years ago

“Very nice. Thanks for getting back my stuff.”

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Posted 3 years ago

“Could not asked for it to go any better.”

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Posted 3 years ago

“Fire pit is beyond awesome.”

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Posted 3 years ago

“Great experience. The item was shipped on time and the customer service was great.”

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Posted 3 years ago

“The quality of the product exceeded my expectations. Very easy to put together.”

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Posted 3 years ago

“The product was built well and fit perfect. And shipped fast”

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Posted 3 years ago

“Beautiful grill cannot wait to fire it up”

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Posted 3 years ago

“Yeah! Thx Titan look forward to grilling and chilling.”

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Posted 3 years ago

“Have not used rotisserie yet, but it came as described. Very sturdy with good motor”

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Posted 3 years ago

“Great products, fast -free shipping on my purchase. Excellent communication.”

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Posted 3 years ago

“Packaging did not hold up well during shipment. Need more padding inside and more tape on the outside.”

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Posted 3 years ago

“Excellent service and the product is great.”

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Posted 3 years ago

“Online ordering was easy with good product description and details. Order was processed and item received very quickly.”

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Posted 3 years ago

Ash & Ember is rated 4.5 based on 2,888 reviews