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Ash & Ember Reviews

4.5 Rating 2,858 Reviews
86 %
of reviewers recommend Ash & Ember
4.5
Based on 2,858 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 89%
Accurate And Undamaged Orders
Greater than 87%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.1 out of 5
Returns & Refunds
Returns Process
Could Be Better
Read Ash & Ember Reviews
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Phone:

(800) 605-8241

Email:

info@ashandemberoutdoors.com

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Ash & Ember 5 star review on 18th November 2025
Shawn
Ash & Ember 5 star review on 18th September 2025
Julie W
Ash & Ember 5 star review on 24th September 2024
Robert S
Ash & Ember 5 star review on 30th August 2024
Jeffrey N
Ash & Ember 5 star review on 27th August 2024
John K
Ash & Ember 5 star review on 26th August 2024
Neil W
Ash & Ember 5 star review on 20th August 2024
Anonymous
383
Anonymous
Anonymous  // 01/01/2019
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All good.
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Posted 3 years ago
great service great product
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Posted 3 years ago
Super fast shipping. Second time ordering and Titan hasn't disappointed.
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Posted 3 years ago
My fire pit grate was packaged well, and shipped faster than expected. I haven't used it yet, but the grate is extremely heavy duty, and very well built.
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Posted 3 years ago
Works great and size is adjustable
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Posted 3 years ago
Great product, timely shipping
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Posted 3 years ago
Great product
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Posted 3 years ago
I ordered 6- AR500 shooting gongs for my Dueling tree I built. Love the product and the price!!!
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Posted 3 years ago
Just received my grate. The product is as advertised and the transaction was seamless. Highly recommend this product.
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Posted 3 years ago
When I ordered on line the table I ordered was not out of stock. You did not tell me it went out of stock and just shipped the chairs. I would not have ordered the chairs if i could not have had the table that I wanted. You apparently dont even know when the table l wanted will be in and so I was in a take it or leave it situation
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Posted 3 years ago
Great product...
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Posted 3 years ago
Very punctual. Looks great.
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Posted 3 years ago
Items shipped quickly and customer service was very helpful with a question I had.
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Posted 3 years ago
I’m so impressed by customer service and quality of product, very happy with my purchase.
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Posted 3 years ago
Good quality and price.
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Posted 3 years ago
Rotisserie grill looks Great!
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Posted 3 years ago
Product is exactly what we wanted.
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Posted 3 years ago
Very fast shipping and lumber rack was exactly as described. Will be shopping with Titan again.
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Posted 3 years ago
From ordering to quick delivery, the entire process was easy. The actual product is better than the pictures depicted very happy!
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Posted 3 years ago
Loved dealing with Titan Great Outdoors. The products are excellent, delivery was quick and I am now a more frequent customer. Thanks again.
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Posted 3 years ago
Ash & Ember is rated 4.5 based on 2,858 reviews