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Ash & Ember Reviews

4.5 Rating 2,806 Reviews
86 %
of reviewers recommend Ash & Ember
4.5
Based on 2,806 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 89%
Accurate And Undamaged Orders
Greater than 87%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4 out of 5
Returns & Refunds
Returns Process
Could Be Better
Read Ash & Ember Reviews
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Phone:

(800) 605-8241

Email:

info@ashandemberoutdoors.com

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Ash & Ember 5 star review on 24th September 2024
Robert S
Ash & Ember 5 star review on 30th August 2024
Jeffrey N
Ash & Ember 5 star review on 27th August 2024
John K
Ash & Ember 5 star review on 26th August 2024
Neil W
Ash & Ember 5 star review on 20th August 2024
Anonymous
Ash & Ember 5 star review on 13th August 2024
Greg U
Ash & Ember 5 star review on 13th August 2024
Greg U
381
Anonymous
Anonymous  // 01/01/2019
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This heavy-duty fire grate showed up quickly. It is exactly the right dimensions for the backyard fire pit project that utilizes a 36" concrete culvert and metal fire ring.
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Posted 3 years ago
Top quality, ease of assembly and arrived in three days. I highly recommend this bench.
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Posted 3 years ago
Product exactly as advertised Excellent construction Emails about delivery times spot on
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Posted 3 years ago
Beautiful metalwork
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Posted 3 years ago
Great customer service and solid product!
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Posted 3 years ago
Enjoying my product and your shipping job both very satisfying
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Posted 3 years ago
When ordering, there was a note stating that it could take up to three days for order to process. It processed and shipped the next day and was delivered days from when I ordered. Very impressive!
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Posted 3 years ago
Very Pleased with the Table as for the delivery not very pleased
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Posted 3 years ago
Great price on the Ar 500 plates! Thanks
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Posted 3 years ago
with the exception of the shipping mishap, I am happy!!
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Posted 3 years ago
Great service
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Posted 3 years ago
Great job! Thanks
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Posted 3 years ago
everything was perfect! fast free shipping made it that much better! plan on shopping again with you guys!!!
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Posted 3 years ago
Best outdoor/indoor furniture I have ever owned. Doesn’t mean I have had experience with every brand, model or make out there but, I have had my share. Titan is great looking, durable, well put together, and strong. Thank you. Eddie
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Posted 3 years ago
product designed well. Is lightweight but suitable for 3 legged charcoal barrel.
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Posted 3 years ago
Quick, easy, painless, on time!
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Posted 3 years ago
Very well made products
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Posted 3 years ago
Easy ordering fast shipping great price!
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Posted 3 years ago
Love the product and customer service is great with an issue I had with delivery.
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Posted 3 years ago
What a great selection I made with going with TITAN for my outdoor bench and chairs. Well crafted, uses wood pegs to form a mechanical connection all around. Looks solid, feels solid ….. absolutely fantastic!
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Posted 3 years ago
Ash & Ember is rated 4.5 based on 2,806 reviews