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Ash & Ember Reviews

4.5 Rating 2,806 Reviews
86 %
of reviewers recommend Ash & Ember
4.5
Based on 2,806 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 89%
Accurate And Undamaged Orders
Greater than 87%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4 out of 5
Returns & Refunds
Returns Process
Could Be Better
Read Ash & Ember Reviews
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Phone:

(800) 605-8241

Email:

info@ashandemberoutdoors.com

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Ash & Ember 5 star review on 24th September 2024
Robert S
Ash & Ember 5 star review on 30th August 2024
Jeffrey N
Ash & Ember 5 star review on 27th August 2024
John K
Ash & Ember 5 star review on 26th August 2024
Neil W
Ash & Ember 5 star review on 20th August 2024
Anonymous
Ash & Ember 5 star review on 13th August 2024
Greg U
Ash & Ember 5 star review on 13th August 2024
Greg U
381
Anonymous
Anonymous  // 01/01/2019
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Great product, quick shipping
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Posted 3 years ago
Perfect fit!
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Posted 3 years ago
This small harrow is exactly what my husband needed. Communication was terrific. Shipping was quick. Couldn't be more pleased with this company.
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Posted 3 years ago
A+ Fast shipping with great communication.
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Posted 3 years ago
Great delivery and quality equipment
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Posted 3 years ago
My order was never delivered! I sent multiple emails addressing this unreal mess up! The worst experience with Titan and their shipping services! I am still waiting for my full refund and now questioning if I will ever get my money back :(
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Posted 3 years ago
Fast Sevice, Great product
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Posted 3 years ago
My initial experience was wonderful when all 6 of my chairs arrived quickly. Beautiful product. The table arrived about 6 days late, which was unfortunate because I needed it for a party. I don't fault Titan for the delay. Titan was able to offer a discount for the damaged table that I feel is fair. The product is amazing and you can tell it will last for a long time.
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Posted 3 years ago
All good.
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Posted 3 years ago
great service great product
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Posted 3 years ago
Super fast shipping. Second time ordering and Titan hasn't disappointed.
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Posted 3 years ago
My fire pit grate was packaged well, and shipped faster than expected. I haven't used it yet, but the grate is extremely heavy duty, and very well built.
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Posted 3 years ago
Works great and size is adjustable
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Posted 3 years ago
Great product, timely shipping
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Posted 3 years ago
Great product
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Posted 3 years ago
I ordered 6- AR500 shooting gongs for my Dueling tree I built. Love the product and the price!!!
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Posted 3 years ago
Just received my grate. The product is as advertised and the transaction was seamless. Highly recommend this product.
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Posted 3 years ago
When I ordered on line the table I ordered was not out of stock. You did not tell me it went out of stock and just shipped the chairs. I would not have ordered the chairs if i could not have had the table that I wanted. You apparently dont even know when the table l wanted will be in and so I was in a take it or leave it situation
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Posted 3 years ago
Great product...
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Posted 3 years ago
Very punctual. Looks great.
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Posted 3 years ago
Ash & Ember is rated 4.5 based on 2,806 reviews