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Ash & Ember Reviews

4.5 Rating 2,806 Reviews
86 %
of reviewers recommend Ash & Ember
4.5
Based on 2,806 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 89%
Accurate And Undamaged Orders
Greater than 87%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4 out of 5
Returns & Refunds
Returns Process
Could Be Better
Read Ash & Ember Reviews
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Phone:

(800) 605-8241

Email:

info@ashandemberoutdoors.com

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Ash & Ember 5 star review on 24th September 2024
Robert S
Ash & Ember 5 star review on 30th August 2024
Jeffrey N
Ash & Ember 5 star review on 27th August 2024
John K
Ash & Ember 5 star review on 26th August 2024
Neil W
Ash & Ember 5 star review on 20th August 2024
Anonymous
Ash & Ember 5 star review on 13th August 2024
Greg U
Ash & Ember 5 star review on 13th August 2024
Greg U
381
Anonymous
Anonymous  // 01/01/2019
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Very is to work with good company
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Posted 3 years ago
My log rack came with half the parts missing (I blame Putin), but Titan got a new one to me within a week. It looks great and helped me declutter.
Helpful Report
Posted 3 years ago
Replacement unit has un-welded seams which is really disappointing so I have requested another return and full refund. I’m not going to attempt a 3rd unit at this point.
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Posted 3 years ago
Speedy delivery, great service, looks like a great product!
Helpful Report
Posted 3 years ago
Love my new grill accessory from Titan! It arrived quickly, but in a heavily damaged box because of abuse from shipping. However, when I unboxed it, there was no damage to the product due to the excellent packaging from Titan. After already watching a few YouTube videos about how to assemble and BBQ with the grill, putting it together was simple. Looking forward to good times around the BBQ this summer. Five stars for quality and value. Thanks Titan!
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Posted 3 years ago
was great first top came damaged an was taking care of promply
Helpful Report
Posted 3 years ago
Ash & Ember is rated 4.5 based on 2,806 reviews