Ash & Ember Reviews

Name: Ash & Ember
Address: 3839 Forest Hill Irene Road, 3839 Forest Hill Irene Road, Memphis
Rating: 4.47

4.5 Rating 2,789 Reviews

86 %

of reviewers recommend Ash & Ember

4.5

Based on 2,789 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

(800) 605-8241

Email:

info@ashandemberoutdoors.com

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Ash & Ember 5 star review on 24th September 2024

382

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“This was our third time ordering this table. The other two times it showed up damaged or cracked from the shipping process. We had to wait a long time then for it to come back in stock again. Once it did, I called and Jeremy made sure everything was taken care of. Extra protection on the shipping, quick process, applied our discount from the last experiences, etc. When the table arrived for the third time and almost two years later from our initial order, it was perfect! No shipping damage and it is absolutely beautiful! It was worth the wait! The perfect table for our patio. Thank you so much, Jeremy!”

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Posted 2 years ago

“Great heavy duty quickly shipped out door gear!”

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Posted 2 years ago

“Great product. Rapid delivery.”

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Posted 2 years ago

“Great Heavy Duty Covered Park Grill. Bought (1) for Bayou Slam Hopedale Camp, then bought (3) more for my Bayou Slam Hopedale "Camp Cocahoe". My customers will have great grilling for years to come.”

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Posted 2 years ago

“Fast delivery and great products for my backyard….”

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Posted 2 years ago

“Titan has an easy site to navigate and checkout. Very fast shipping and quality products.”

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Posted 2 years ago

“Thanks…,..:.”

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Posted 2 years ago

“awesome job”

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Posted 2 years ago

“We absolutely love this fire pit!! Only suggestion is it could use a few more holes in the bottom for drainage.”

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Posted 2 years ago

“These guys are awesome. The grilling gear I ordered is SOLID; has good weight but not too much. Shipping was FAST; arrived in time for a big party. Will order again.”

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Posted 2 years ago

“Very well made product again!”

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Posted 2 years ago

“Fast shipping great price”

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Posted 2 years ago

“Ordering was easy and shipping was very quick.”

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Posted 2 years ago

“I’ve not been disappointed! Things I have ordered have been well made and in perfect condition. The only thing that was annoying was the plastic wrap on each of the fire pit components. It was very difficult to remove. FedEx on the other hand was not perfect in that their delivery dates are always delayed for some reason. Also there was some minimal damage to the foot of the fire pit where the box had a small hole in it. However we decided it was something we could live with.”

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Posted 2 years ago

“Good chairs and fast shipping Thanks”

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Posted 2 years ago

“Quality, quick delivery and overall satisfaction”

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Posted 2 years ago

“I’m very happy with the product . Everything is great from the day I bought On time delivery etc”

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Posted 2 years ago

“Awesome deal”

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Posted 2 years ago

“Great product and a great team to work with, from sales to customer service, all questions and concerns were answered in a timely and transparent manner, they are worth all 5 stars of this rating.”

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Posted 2 years ago

“Light Speed Shipping!”

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Posted 2 years ago

Ash & Ember is rated 4.5 based on 2,789 reviews