Ash & Ember Reviews

Name: Ash & Ember
Address: 3839 Forest Hill Irene Road, 3839 Forest Hill Irene Road, Memphis
Rating: 4.49

4.5 Rating 3,199 Reviews

87 %

of reviewers recommend Ash & Ember

4.5

Based on 3,199 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

(800) 605-8241

Email:

info@ashandemberoutdoors.com

Write Your review

Tell us how Ash & Ember made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Ash & Ember 5 star review on 15th October 2026

384

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

Español

“The rotisserie I purchased was a scratch and dent item but it was in much better condition than I had expected and was able to remove all of the dents and made it look like nothing was ever wrong with it. It was missing one bolt and nut but that was an easy fix.”

Helpful Report

Posted 2 years ago

“We LOVE the 42" Hemisphere Fire Pit! The deep rich color is beautiful! The pit is deep so no issues with smoke, and the fire pit puts out lots of heat! Highly recommend this fabulous Fire Pit!”

Helpful Report

Posted 2 years ago

“Delivered quickly and a well made, beautiful product.”

Helpful Report

Posted 2 years ago

“Very easy buying process, and they packaged and shipped my order right away, i was impressed”

Helpful Report

Posted 2 years ago

“Excellent quality and craftsmanship. I am very happy with my purchase. I would recommend to my friends and family”

Helpful Report

Posted 2 years ago

“Great fire pit grate, very strong and well made”

Helpful Report

Posted 2 years ago

“Perfect product and delivery”

Helpful Report

Posted 2 years ago

“Found what I needed and shipped relatively fast.”

Helpful Report

Posted 2 years ago

“Love my new pan!”

Helpful Report

Posted 2 years ago

“Great products. Great service.”

Helpful Report

Posted 2 years ago

“I am enjoying your products…thank you…well made as advertised.”

Helpful Report

Posted 2 years ago

“Awesome product. One of the better constructions my husband and I have seen. Awesome product Titan.”

Helpful Report

Posted 2 years ago

“Great response to issue. Loved the customer service.”

Helpful Report

Posted 2 years ago

“We bought the heavy duty 28.5" campfire pit grate. It's perfect for our fire pit! AND it is heavy duty”

Helpful Report

Posted 2 years ago

“Easy order- on time delivery”

Helpful Report

Posted 2 years ago

“Good to work wiyh”

Helpful Report

Posted 2 years ago

“Excelente producto facil de ensamblar con materiales de primera estable sólido superó las expectativas que tenía Gracias 100/100 recomendable”

Helpful Report

Posted 2 years ago

“Perfect! Thank you. It was a pleasure to do business with your team!”

Helpful Report

Posted 2 years ago

“Very good product for the price point offered… unit is all stainless steel and heavy ( I purchased the large sized ). I’ve only done one test burn and as it gets hotter, it will get the secondary burn through the vent holes at which point there is very little smoke. However I set the unit directly on the lawn and when all is said & done, it got hot enough to burn my grass. May try setting it on masonry bricks to see if that will help. Very pleased with the purchase. Only negative is it was slightly dented in two spots from damage during transit. Not sure if additional packaging would help as the large size is a beast. Overall: 5 stars to Ash & Ember”

Helpful Report

Posted 2 years ago

“Love the chairs. Good, solid chairs at a great price. Putting them together was a little bit of a challenge, we had some trouble with the wooden dowels splitting but we persevered. They look great on my porch.”

Helpful Report

Posted 2 years ago

Ash & Ember is rated 4.5 based on 3,199 reviews