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Ash & Ember Reviews

4.5 Rating 3,199 Reviews
87 %
of reviewers recommend Ash & Ember
4.5
Based on 3,199 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
Greater than 86%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Read Ash & Ember Reviews
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Phone:

(800) 605-8241

Email:

info@ashandemberoutdoors.com

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Ash & Ember 5 star review on 15th October 2026
Amy P
Ash & Ember 5 star review on 18th November 2025
Shawn
Ash & Ember 5 star review on 18th September 2025
Julie W
Ash & Ember 5 star review on 24th September 2024
Robert S
Ash & Ember 5 star review on 30th August 2024
Jeffrey N
Ash & Ember 5 star review on 27th August 2024
John K
Ash & Ember 5 star review on 26th August 2024
Neil W
384
Anonymous
Anonymous  // 01/01/2019
“Good quality at a surprisingly low price. We are very happy and the fire pit works great. Thank you”
Helpful Report
Posted 2 years ago
“Packaged very well, extremely sturdy. Quality product.”
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Posted 2 years ago
“Ordered the driftwood Adirondack rocking chairs with matching table for my son and his wife as a wedding gift and they love them. They were easy to assemble and the quality is excellent for their Florida weather. I would recommend these beautiful chairs to anyone. They shipped and arrived as scheduled.”
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Posted 2 years ago
“Exceptional service! Ordered on Wednesday and delivered on Friday....amazing! Product is great! I would order from them again in a heartbeat! Thank you!”
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Posted 2 years ago
“Good service.”
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Posted 2 years ago
“Great value compared to Amazon options.”
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Posted 2 years ago
“Very well made, heavy duty grate. Excellent packaging. Very happy with the purchase.”
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Posted 2 years ago
“This was my second time ordering from Ash & Ember. My order shipped quickly and Was delivered a few day afterwards by FedEx Freight with good communication. Only issue was driver had no way to move the heavy pallet from the bottom of our drive to the top, so I had to help him carry the individual boxes (some large and heavy) up the driveway. But it was free delivery. Still overall good experience and will buy from them again.”
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Posted 2 years ago
“Looks like great construction”
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Posted 2 years ago
“Everything came on time and was made well.”
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Posted 2 years ago
“Easy purchase fastdelivery”
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Posted 2 years ago
“Very happy”
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Posted 2 years ago
“My griddle cover looks beautiful and was packaged very well!”
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Posted 2 years ago
“The grille and grate arrived in good condition and on time. Both work “grate”. :)”
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Posted 2 years ago
“Kamado System (grates & deflector) came well-packaged and at an excellent price.”
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Posted 2 years ago
“Excellence!!!”
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Posted 2 years ago
“Product arrived ahead of schedule, was as described works great for my fire pit”
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Posted 2 years ago
“Communication is key, and Titan Outdoors exceeded any expectations in that regard! Even the delivery team communicated well with me to be sure they knew directions to my home. I also received my fire bowl sooner than I was expecting, and it is fabulous!”
Helpful Report
Posted 3 years ago
“We love the grate for our fire pit. Excellent quality.”
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Posted 3 years ago
“The grill is installed. The Titan team was over the top helping me get the shipment. Thanks so much. Mason Epperly”
Helpful Report
Posted 3 years ago
Ash & Ember is rated 4.5 based on 3,199 reviews